Toshiba Store.e Canvio 1TB not showing up on Macbook Pro Retina

Hello,
I'm having trouble with my external hard rive, it's a Toshiba Store.e Canvio 1TB, HDTC610EW3B1.
It has been working fine on my old Macbook running Mavericks but now on my new one, a retina Macbook Pro running on Yosemite, it won't show up anywhere.
I have checked with disk utility and it's not showing up, also not showing up on the USB in system preferences.
As I said, it works fine on Mavericks
Any ideas on what's happening here, please?
Thanks in advance for your help.

Don't have either of them to try.
I have spent two hours with Apple technicians and so far nothing we've tried has worked. I now have to speak to a senior Apple technician and see what they say.
A WD My Passport works well but this Toshiba won't work on Macbook Pro Retina with Yosemite...a bit annoying

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