Toshiba Tecra R840-00L: Recovery Media & 2010 MS Full Office ??

Hello;
1. I've just bought another Toshiba Notebook: Tecra R840-00L.
I'm going through the 20-page abbreviated User Information Guide supplied with the unit.
I haven't started the computer yet.
There're a couple of concerns, and I'd very much appreciate your expert advice:
2. Since the unit doesn't come with a "Recovery Media", I need to create one.
    a. How do I do that ??
    b. At what point in the the start-up process should I do that ??
3. The notebook comes with the pre-installed Reduced Functionality version of 2010 MS Office.
    I bought the 2010 Full version of MS 2010 Office.
    c. Do I need to un-install the pre-installed version before I install the Full version of Office ??
    d. Does the Full version automatically remove the pre-installed one ??
4. The unit also comes with Fingerprint sensor, and Face Recognition sensor with Web Camera.
    e. Do I have to use either or both right away ??
    f. Can I wait till I become more familiar with the unit, or even don't use them at all ??
Thank you.

Tecra R840-00L (PT42FC-00L003)
I'm going through the 20-page abbreviated User Information Guide supplied with the unit.
I have attached the 214-page User's Manual.
-Jerry
Attachments:
R830_R840_R850_EnglishManual.pdf ‏8254 KB

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TECRA R840-11W
i have a problem with the microsoft 2010 installation that comes with my laptop
i am putting the product key that found under my laptop but says not valid..
Hard to tell what you're talking about. Probably it's Microsoft Office 2010.
The product key on the bottom of your laptop is for Microsoft Windows (not Microsoft Office). And it's not needed because Windows is preactivated.
Probably the product key for Office is among the other papers that accompanied the computer.
Maybe these help.
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Recovery Media for Tecra R840 - What size USB or DVD?

What size USB (or DVD media) is needed to create the basic recovery media? I saw the post for the user who also had MS Office 2010, but what size USB (or DVDs) would be needed to create the basic recovery media (ie, without the Office suite) - a search of the manual failed to provide the answer?
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I believe the Recovery Media Creator should specify if you continue to go through it.
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Toshiba L645-S4030 recovery media

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I have a toshiba L645-S4030 which I have been using since september 2010 and it happed that the hard disk crashed after 3months of using it, I change the hard disk but I dont have the recovery media so I can install the drivers back to factory setting although I have been able to download some of the drivers and have been using it like that but now nothing seems to be working, the wifi,webcam and even all the function keys are not working. what can I do about it and how can I get a recovery media since you dont ship to Nigeria.
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I need recovery media for an old Toshiba but apparently can't order it. Help!

The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
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Try these third-party vendors.
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We just received 2 - Toshiba Satallite L755-S5308 Laptops over the thanksgiving holiday from Best Buy and the first thing we normally do after powering up the laptops is to create our recovery disc sets to DVD's. However, both laptops are giving the same error message on both machines at the same point in the creation of the Recovery DVD Disc 4 when using the Toshiba Recovery Media Creator. Please See Eror Message Below:
Failed To Read The Following File.
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You could create an image of the entire HDD onto another drive, but this can be a headache for a lot of users and would require specialized hardware and a HDD enclosure. As such, it's not a feasible solution.
Oh,come now. You can buy 'specialized hardware' -- an HDD enclosure -- from a widely known online computer store for $12.99 with free shipping, and a spare plain old Seagate 500 GB hard drive (nothing very special about it, except that it costs more since the flooding in Thailand) running at 7200 rpm from a different widely known online computer store for $99.99 (shipping extra). Seagate gives away its branded version of Acronis True image for free. It is not that hard to use. I believe the L755 has a 500 GB 5400 rpm hard disc drive, so this Seagate may make the laptop run faster under some conditions. Creating an image of the laptop HDD onto this 2nd HDD mounted in the enclosure may take hours, but consider the only other alternative, below:
Anyone who thinks that solution is not feasible can just wait until their one and only hard disc drive fails or develops a software problem. Without usable recovery discs, the machine must be dropped off or mailed to a service center. Compare the waiting and the expense to have someone else solve that kind of problem with the effort and expense of preventing it. If you don't mind being without your computer for a few days or weeks, go for the simple way.
By the way, even the best home-burned optical discs are prone to develop unexpected failures after they are created. I've never had a factory pressed optical disc properly stored develop a late failure. If these work out of the box, they work a couple of years later. The technologies behind a home-burned disc and a factory-pressed disc are different.
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Toshiba shipping policy/process for recovery media - bizarre and expensive.

Is anyone else upset that Toshiba charges nearly twenty five dollars to mail us something we already essentially own?
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We as customers should demand better service than this....every day without the computer is like a week, and we're paying for top not service here!

The Recovery discs cost 24.95 is already a package which is for the disc and the shipping. Normally the standard shipping time is 7 -10 business days because when a customer orders a recovery disc, that is the only time that toshiba creates a recovery disc for the laptop that is, according to the tech that I have spoken to. Some toshiba laptops does not come with a Recovery disc because the laptop already had a Hidden Recovery Partition that would allow you to create your own recovery disc and perform the recovery process without needing a recovery disc. So generally speaking, getting the RACD would depend on the model of the laptop that you have or if the laptop's hard drive is being replaced

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Hi tried twice to copy recovery media to 32GB usb flash drive, failed both times.
First time failed on verify, second time failed on recording with error,
04F08-5D-00000000
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Thanks
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Message was edited by: Big-Ray

how many threads do you want to open about one and the same theme?
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If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
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How Reliable Is Toshiba Recovery Media Creator?

Is there any way to test the disks without doing a reinstall?
Thanks.
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Toshiba provides very little bloatware compared to a lot of manufacturers. Also like most other majour manufacturer's, Toshiba does not provide full install disks, just the ability to create recovery media. He cannot do a clean install unless he has access to media through other channels.
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When i try to make Recovery dvd with TOSHIBA Recovery Media Creator the burning fails.
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During burning process i get an error that say that is impossible read the file D:\ZZImages\ZZImages\install29.swm (the .swm file in error change with different attempts).
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I tried a few times: i try make a single dvd (requires 3 dvd for complete recovery).
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i try make dvd numb. 2. for two time with dvd-r and dvd +r support and it failed again.
On windows error report i find this error:
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Elena

> I don't have a free usb drive to test the usb mode.
I would recommend you to purchase an separate USB memory stick and to create the such recovery USB flash memory media.
Please check also this different procedure described in this Toshiba HowTO
[How to create a USB recovery media flash drive from recovery ISO images- or discs (DVDs)|http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm]
Feedback is greatly appreaciated

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Hi,
Are you getting a boot option menu when you press f12? Have you tried going into BIOS to check your boot order? Usually f2 or DEL will get you to BIOS, or at the bottom of the boot option menu (which I assume is f12). Once you are in BIOS, check that your USB drive is above the others in the boot order and save your configuration and reboot. If you are still having a problem, you might check to see how many USB devices you have plugged in, or chained, and remove the ones that are not necessary because they could interfere with booting to your USB drive. If you are using a USB hub, you might try putting the usb key into a different slot to give it priority over the other USB devices on boot up. The highest priority slot on a USB hub might be the one closest to the USB cable that plugs in to your laptop's USB port.

Toshiba purchased W7 recovery media for C50-A has multiple issues, totally weird---what to do?

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post your full model and part number! You may already know this: f2 to reach biosbios for windows 7 is secure boot disabled and advanced boot options set to CSMBios setting for W 8 and W8.1 secure boot enabled and Advanced boot options set to UEFIThese bios settings may need changed back to work for windows 7 your tech may have changed them to install windows 8 you may have problems if they are not changed back. On your last post I put this information:If you have the Toshiba recovery usb for Windows 7 INSTRUCTIONS:First - Important Bios changes when changing from Windows 8 to Windows 7:Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.Select advanced, then system configuration, then boot modeUEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)For windows 7 change to CSM or Legacy mode.On the some models you may have to enable ro disable the secure boot before it will let you change the advanced boot mode to from UEFI to CSM.second -Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.Third -While in the bio's change boot order to boot from your usb recovery first and the hard drive last. You will need to delete all partitions before installing windows 7 this is done in the forth step.Forth - Insert your windows 7 disc or USB and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system. post your results! Sometimes you do get a bad copy of the recovery media and Toshiba has sent out a replacement before.

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When I use the recovery media creator, error message come up, asked me to check if the media was broken or scatched.
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If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
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My hard drive crashed and after the online troubleshooting was directed to go for a new hard drive which I did as the laptop is in warranty.
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New hard drive is blank, recovery media is needed.
If the drive you have will load in safe mode you could try to burn your own recovery media, if not you will have to order recovery media.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Toshiba Tecra R840-00L: Recovery Media & 2010 MS Full Office ??

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