Toshiba USB External HDD STOR E art 3.5"

Have the HDD connected to the notebook with windows 7 but the HDD isn't recognize. Try to connect to other 2 USB ports but the result is the same. use a pen drive to test the 3 USB ports they are ok! In the disk maneger don't show the HDD. Connected to other notebook with windows 7 was recognize it, Did a format and for file sistem I use the NTFS option.

Exactly the same problem, For a first time buyer of Toshiba products i was nervous purchasing a Toshiba drive , i now understand my nervousness.....
Windows 7 +*64*+ BIT <-------------------------------------------
1TB Store Art External USB
Drive works 100% in Vista, Linux etc ......
Windows 7 +*64*+ BIT does not work, Does not detect drive at all.... and you cant change the drive letter if windows does not see the drive, device manager shows no device listed at all.
My drive is less than 2 months old, i'm curious to know why I am not able to run this brand new drive on windows 7 64 bit reminding Toshiba..............
"Windows. Life without Walls. Toshiba recommends Windows 7."
All my Other external Drives work 100% on Windows 7 64 Bit
Would really like some answers from someone at Toshiba with a fix, or where i can send this drive back to get my refund !

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    Last edited by Gamonics (2015-02-27 00:25:01)

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    Last edited by Alad (2015-02-27 17:03:31)

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