Toshiba Video Player v5.3.49.124_A-patch installation

Hi
I'm trying to install an update to Toshiba Video Player released on February 15th 2015 - version 5.3.49.124_A patch. The problem is, as soon as I try to install it its says that its extracting the file and then an error message appears, "Unable to create file, error 120." Please help in trying to resolve the above error.
Thank You,
Inayat

Hmmmm.... as I can see you don't have original factory settings anymore. In the past I have always installed updates on original OS version and cannot say if Win update is the reason for described issue.
But original player version is still installed on your machine and works properly, right?
I mean if everything is OK I think patch installation is not so necessary.

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    I also downloaded the free trial of Corel's WinDVD 2010 and it wouldn't play on that either...
    *Note - my model number is A505-S6012 but I can't find this as an existing model on any of the Toshiba sites. It was delivered to the store around 1/4/10, so it's brand new. The A505-S6990 has most of the same features though.

    jacuielaura,
    I had the exact same issue with the Win DVD BD that was preloaded on my A505-S6014 when I purchased it. I myself also downloaded the Win DVD 2010 free trial and it did not work. Reason being is that they are only allowing people to trial the DVD version of Win DVD 2010 and not the Win DVD BD 2010. I also tried Cyberlink's PowerDVD and it worked but it digitized terribly. So I uninstalled both trials and went to support.toshiba.com and found what I needed to fix it.
    I recommend you uninstall the original Win DVD BD version you have and any trial editions you downloaded and follow what I have listed below to fix your problem.
    This is only a recommendation. Uninstall and install software at your own risk. If this fix doesn't work for you then you will have to call Toshiba and request a disc to reinstall your original software you uninstalled.
    This is how I fixed mine:
    Go to Support > Download > then choose your category (Laptop) then your Family (Satellite) then you're model #(A505-6012). Or you can just enter S6012 in the search box and it should bring up a list of all Laptop models with S6012 in them. Choose yours and click Go.
    Now from the two drop down lists choose which Operating system: (Windows 7 64 bit) should be what you have, then choose Blu-Ray in the 2nd drop down list.
    Download and SAVE these files to your desktop or My Downloads folder so you do not have to search for them again after you reboot.
    You should now see this listed:
    WinDVD BD for Toshiba for Windows 7 (32/64)(v8.0; 11-05-2009; 176.1M)
    Also you will need to download the (Intel Management Engine Interface driver) which is listed in the drop down list under Utility (2nd page):
    Intel Management Engine Interface for Windows XP/7 (32/64)(v6.0.0.1184; 10-08-2009; 6.39M)
    Reboot after each installation even if it doesnt tell you to.
    After both downloads have been installed and the OS is completely loaded again, insert a Blu-Ray disc and hopefully it should automatically play.
    P.S. When playing Blu-Ray's I turn my power management to Performance. This may also help.
    Good luck!
    Hailofaguy

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