Toshiba website doesn't recognize my serial number of Satellite A215-S7428

Odd issue. Toshiba website doesn't recognize my serial number. Has anyone encounted that? I assume alpha characters are upper case. Serial number is 9 characters long with alpha characters at either end of string.
Bizarre.
Has anyone had problems registering their laptops?

Andrej is right.
The Satellite A215-S7428 seems to be designed for the US market and if you need any information, drivers, tools or want to register the warranty then you should use the Toshiba US website!!!!
http://www.toshibadirect.com/td/b2c/home.to
Best regards

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