Toshiba won't boot after Toshiba BIOS update

My Satellite P755 would not boot immediately after I did the updates that the Toshiba update software recommended I do.  It still would not boot after going through the entire recovery process.  At this point I'm thinking it must be a hardware failure so I called toshiba.  
They told me it would be $49.99 for telephone tech support to fix the issue but that would be refunded if it was determined to be a hardware issue.  The tech had me unplug the power, remove the battery and hold the power button down for 30 seconds (apparently this must remove the incorrect bios update or something).  After putting the battery back and plugging back in the recovery process worked and it now boots again.  
I'm happy this worked but a little frustrated that I paid $49.99 to fix an issue that was not caused by me, it was caused by the Toshiba update software suggesting and installing an incorrect BIOS update, which was confirmed by the technician that I spoke with.  After talking to a rep and a supervisor I was denied a refund.  I've lost time, money, and data over this issue.  
The tech also told me I should call Toshiba anytime I update software to make sure it will work with my computer, even if it's an update recommended by the Toshiba update software.

Thanks to the original poster. I bought a laptop and I did the Bio update.  I had an issue on my old laptop and i took out the power supply and that worked.
Now with this one after the update it would not turn on or do anything. I could not get to the bios or nothing as it was dead for the most part. It would trun on for a few seconds and I panicked as this is a lot of money to spend of a dead computer.
I have limited income and I was beside myself. I thought after taking the battery out and putting it back it continued to do it that it was dead.  I picked me up and did a search on the web and eventually found this thread.  I did what the oriingal poster did. I think leaving the battery out so it resets is the primary issue. I did both the on button in case. Yeah I know it don't make sense but I did it.
It is now working. It booted up and I am playing a CD in it. 
My other laptop basically in direcly was stolen. Well not quite. I loaned it to my son and the car he had it in got impounded. I had my info on it so it could be returned but it was never retruned.  I would like it back as it was realiable but it had the same issue to turn on at one point. Battery taken out fixed it.
I don't think I am going to do any more bios updates on it.  I hope there is no more of them.  I am not sure if it will shut off and power up right but since it is working now for the last five minutes It is ok. I am playing a CD on it.
thanks to the poster of this thread.  You save me and my laptop. I love it.
I did read bad reviews of it as well as good.  It is companies are doing anything to make a profit.  It is why I stand for the resource based economy where planned obsolence will be history.
HUGS TO YOU GUYS.
Barb

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    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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