Total device has been out for 3 days now!

Have been lied to about 6 different times that our service would be fixed!I've been a LOYAL Comcast customer for over 40 years! I needed my VERIZON phone to make all my calls on even get ahold of my 95 year old mother who lives alone to check on her . your service is absolutely horrible! You people don't even care about the people that have been paying your salaries for years!! I'm through! Hurry up VERIZON FIOS! COME TOO HAMMONTON SOON! LIERS!

Hi cheryllfrommn,
I apologize, I'm a bit unclear on the exact nature of your question. If you are having issues with FileVault decryption, you may find the information and steps outlined in the following article helpful (as noted, decryption may take a while):
OS X Mountain Lion: Turn off FileVault disk encryption
On the other hand, if you are having decryption issues with Mail, then this article may be more useful:
Mail (Mountain Lion): If Mail can’t decrypt messages
Regards,
- Brenden

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