Total Failure of CC 2014 Apps on Windows 7

Question

Total Failure of CC 2014 Apps on Windows 7
Yesterday (Thursday16 Oct 2014) I had one of those tech issues that stretch the imagination and patience of a customer. After using CC for the past two years, and generally very happy with the response and resources, I updated all my app to the CC 2014 releases.
I expect a few bugs (which are usually corrected quickly) but not a total failure.  In my case InDesign would open, but lock up. It could not be accessed or terminated without using the Task Manager.  Illustrator would open and run, but could not be terminated without the task manager. Photoshop worked, I didn't try the remainder of the apps.
I started at 10am trying to figure it out. I deleted all the preferences, cleared CC preferences, reset VRAM, all the usual steps.
At 11a I called tech support and that started what ended up being a four hour cycle of two tech support calls with remote access which produced zero results and plus my time of more than 4 hours uninstalling/reinstalling first the CC2014 apps and then finally uninstalling all CC2014 apps and re-installing the CC apps (but that's the end of the story).
Both tech support personnel were polite. But they took me through and agonizingly long stretch of nothing. It was like a four hour Seinfeld episode.
Before I continue understand that I have, by design, a totally generic machine. It is Win7 64B, 8GB of ram, NVIDIA Video, 4TB of high speed disk drives and standard software. I have GB Ethernet, and Comcast commercial service with 50/15, almost zero latency. The only semi-intrusive component is MS's Security Essentials. All drivers are up to date with the latest or latest stable versions.
Also note that I have been using Adobe products on Mac and PC since 1995 and I have never had an experience like this with any product.
Solutions offered and explored were:
* Increase VRAM to 4x physical RAM
* Make Acrobat the default printer
* Ask if I am on a domain controller
* An a dozen other relatively useless options.
There was a lot of random setting, disabling services, etc. All for nothing. And all the solutions offered were generally irrelevant. Any software that has otherwise worked perfectly for years, that suddenly requires me to uninstall WACOM, uninstall printers, disable services, change network configurations, etc. should be ignored and other options found.
Finally, I told them to stop. I had already lost more than $1500 in billing and I am now two days behind in work. I then uninstalled all the CC2014 apps and re- installed all the CC apps which to no surprise work perfectly.
This is totally unacceptable for a company like Adobe. There is something wrong with the release and I could not get the support personnel to say, "Wow. We better get on this right now." I finally told them I couldn't afford to let them use me to debug their mistakes. 
I fear that companies like Adobe, and Apple, and Microsoft are enamored with the speed of online software releases and are getting very sloppy indeed in testing. When they had to burn a million CD installs it seems they were much more careful.
So Adobe, what do I do now?  Your mistake has cost me more than the equivalent of two years subscription to CC in just one day. In 24 hours you've effectively doubled my subscription cost (actually quadrupled because I now have to the work and make up the same hours in overtime).
What do I want? Simple...
1. I want Adobe to credit me one year of my CC subscription.
2. I want Adobe to commit to testing as thoroughly as they used to.
3. I want Adobe to fix the CC2014 apps
4. I want to know I can have confidence in future installs.
5. Take away the horrid opening screen on Illustrator CC2014 or let us choose our own images.
// Marco Ciavolino
http://www.meetmarco.com

Answer 1

Have you received any feedback regarding this issue and reasonable resolution?
InDesign CC 2014 is proving to be a mess for me. It will work for a while, then it won't. I can only use the task manager to close the file. I've followed all of the suggestions for disabling, resetting, preferences, settings, etc. I continue to have horribly slow performance, or no performance at all.
Interestingly, I now have an issue with fonts. Fonts installed on my computer work great in one file. In another file, the exact same fonts, with the exact same paragraph and character settings can't be found for some reason. When I attempt to replace the font a prompt displays that the font can't be found. It can be found in another file, very perplexing.
So far today, I've spent three hours trying to make a file change that should have taken me 15 minutes at the longest.
What is going on with this version? This is a ridiculous way to do business. What happened to trouble shooting and caring about the end product? This is frustrating and my confidence in Adobe has been depleted. The company I work for was looking to upgrade to Adobe CC for all 65 marketing and graphics personnel, I can't recommend that now.
Any new information on how to deal with these issues would be greatly appreciated.