Total monthly cost (broadband AND line rental)

Hi, I'm really struggling with how to find out what my total monthly bill is for the BT package I have (monthly charges, in full, don't seem to be on MyBT). I need to speak to an actual person - does anyone have a number to call which gets you through to a person? Thanks
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Similar Messages

Total monthly cost of single line plan?

What would be the total monthly cost if I get the 2GB data for $60? Is there a fee for line access also?

No, there is not also a line access fee. Taxes would be additional as would any data overages/insurance/ringback tones/etc... Otherwise, only $60.

Broadband-only line rentals / getting a line recon...

Hi all,
I recently moved into a new flat, and I've been having a few problems getting an internet connection (my initial problems were detailed here: http://community.bt.com/t5/BB-Out-About/BT-WiFi-disappeared-yesterday/td-p/646692). I'm a student, and thus very new to the business of sorting out my own telecommunications, so please bear with me:
1) The flat has a telephone socket in the wall. I've been trying to establish whether this is active but disconnected or dead altogether, but the landlord is all but uncontactable, so I haven't yet received an answer. I'm assuming it's just disconnected, but I still need to know. Obviously, I need to get it reconnected. What would be the best way to go about doing this? BT's help section on what to do when you move home is of no use to me, since I'm not an existing BT customer (and, indeed, wasn't previously renting a line from anyone).
2) It goes without saying that I don't need a landline phone. BT do do broadband-only line rentals, don't they?
Many thanks in advance for your help.

The simple answer to your question is NO BT do not do Broadband only line as Broadband is sold as a Package Phone and Broadband Sorry
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Unlimited anytime and line rental saver?

Hi,
I am considering getting unlimited anytime and line rental saver. Can I mix these two options?
Dave
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Yes you can but be aware of the minimum call requirement you have with Line Rental Saver.
Detailed here:
http://bt.custhelp.com/app/answers/detail/a_id/13962/c/761,2071,2087

My calling plan and line rental are not shown in M...

When I look in My BT at 'My Services' under Phone, it shows Unlimited Weekend Plan - correct.
There is no mention of the Anytime Calls package that I am actually paying extra for, although this does show up on my previous bills. There is also no mention of the Line Rental Saver package that has also been paid for.
WHY?
Dave

The two telephone companies I use (no names) are probably equally awful for their not giving an accurate picture of what they do before putting a corporate hand straight into my bank account. The obvious inference is that they are dishonest which would, I might think, impact on their image and sales. What I have learnt to do is to complain immediately when there is an unexpected charge. People who operate by stealth usually withdraw the hand pretty smartly when they are challenged.
Good luck,
Art

Cost element and Line item reports show different actual costs

Hi PS experts,
My client has an issue pertaining to actual cost reports. The cost element report shows actual costs $42,000 for one WBS and when I double click to see details the value it shows is $2100. Even when I checked line item report for this WBS the value is $2100. What could be the reason for getting different values? If some one throw some light on this it would be great helpful to me
Regards,
Laxminarsimha

Laxminarsimha
The values in CJI3 should be correct and will include all postings (e.g. Settlement values) and possibly Actual Revenues unless a filter is in place - so take this as being your correct figure to start with.
Your drilldown will show the same value as CJI3 because it is CJI3
Any cost element report you are using is probably correct for what you are asking - is this a Standard Cost Element Report you are using or is it bespoke
One thing to be careful of when you drilldown on Cost Element Reports is that you do not always get the a make up of the value you have drilled down
e.g.
Cost Element Report was run for Period 1 to 6 2008 and shows £100.00
You drilldown and sometimes the drilldown automatically shows ALL line items e.g £500.00 (not just the values for periods 1 to 6 of 2008 which you may expect £100.00)
In the past I've removed the drilldown capability from bespoke cost element reports to prevent drilldown to the line item report (which is CJI3) because of this problem.
Usually where values for a a number of periods only (not total costs) was required
Other factors to consider
Revenues/Settlements may be excluded from Cost Element Report but will not be excluded from CJI3 unless you specifically restrict
You need to identify which types are postings are missing from the Cost Element Report (what is common...cost element, dr/cr indicator, business transaction)
I've also hit the mistake in the past where I've asked for periods 1 2007 to period 3 2008 and instead of giving me just over a years worth of actual it gave me actuals for periods 1 to 3 for 2007 and 1 to 3 for 2008.
Hope this helps
Steve

Slow broadband and line dropping

Please help! I have now had several bt engineers at my house checking my line issues all to a man say I have no real issues and should be able to obtain at least 6mb, on leaving they manage to get me to about 3 - 4 mb, and all is good, then over the course of the following week, it always drops back to the normal 1.2mb complete with line dropping, now surly this is being wound back at source my question is why?

Hi John46
Here are my settings I hope this helps I did the quiet line test and all seems fine on that front,
I have home hub 3 and my line speed was 0.9 Kbps @ download,
Basically I'm back to where I started pre engineer visit (very annoying) as this is the third time,
Thanks in advance.
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 00:00:10
Downstream:
1,150 Kbps
Upstream:
454 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.4 dB / 6.0 dB
Line attenuation (Down/Up):
54.0 dB / 33.2 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
37 / 0
Error Seconds (Local/Remote):
0 / 0

Broadband Option 3 Monthly Cost Without Discounts

Hello wondering if anybody could help me, I'm trying to find out how much my broadband option 3 costs a month without any discounts.
My 12 month contract ended last month on my package, line rental, calls and broadband, last couple of times I have rung BT up all there interested is in getting me signed up to another 12 or 24 month contract which isn't going to happen. I don't appreciate been pressurized into make decisions.
Thank you
David

This might help. If not, Live Chat should be able to tell you your current prices straight away.
You can click the white star next to this message if you think it was helpful.

I want to Cancel my BT Broadband and Calls Package

i have recenetly moved from sky to BT on the basis that BT was cheaper. But i have recently found out that i wasnt receiving unlimited Broadband and that i went over my usage limited by 60gb, and that i will have to pay £50 ontop of my Package price and Line Rental. i call up and they said that i cannot do anything and also that i went over the broadband limited for February and March. so the only thing that i could of done was to upgrade to unlimited Broadband and evening and weekend calls, which all together comes out at £40.60 including Line rental. Sky is Offering The same package at £19.75. that is half the price i am paying now, i need help in finding out a way to cancel my BT Package as it is costing me a fortune to keep. is there anything i can do?
P.S The Cancelation Fee is like £250 and my contract will end in June 2013.

JNagra wrote:
i have recenetly moved from sky to BT on the basis that BT was cheaper. But i have recently found out that i wasnt receiving unlimited Broadband and that i went over my usage limited by 60gb, and that i will have to pay £50 ontop of my Package price and Line Rental. i call up and they said that i cannot do anything and also that i went over the broadband limited for February and March. so the only thing that i could of done was to upgrade to unlimited Broadband and evening and weekend calls, which all together comes out at £40.60 including Line rental. Sky is Offering The same package at £19.75. that is half the price i am paying now, i need help in finding out a way to cancel my BT Package as it is costing me a fortune to keep. is there anything i can do?
P.S The Cancelation Fee is like £250 and my contract will end in June 2013.
No, you entered into a legal contract so if you cancel, then you will be charged the cancellation fee, its as simple as that.
You can normally upgrade your broadband without it affecting your calls package.
See http://bt.custhelp.com/app/answers/detail/a_id/36397/c/346,402,5685
It looks to me to be £25 a month including evening and weekend call, plus line rental.
You may find that Sky cost does not include line rental, which is usually hidden in the small print.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Line Rental Charge Rise - if already on a one-year...

I have a ONE-YEAR Unlimited Anytime Plan with BT which commenced on 16th July 2010. On renewal, the letter stated unequivocally that calls would cost £4.99 per month and line rental £12.79 per month 'for another year'. There is, therefore, no way BT can increase line rental for this contract, which does not end till July 2011.
Do others in this position agree?

I agree - have you spoken to them as if you have paperwork saying the cost will be a certain amount for a certain period they they're in breech of contract if they increase it. However, please check the small print as they usually get around it this way.

Urgent: Combination of stacked bar chart and line chart

Hi,
I have the following request: First I need series depending on the year (no problem) and two stacks for each series (first problem). Now I need two line, line 1 for total of stack 1 and line 2 for total of stack 2. Both lines should have a label showing the difference from one to next series in percent.
Can something like this be done in BI Publisher. I got an excel sheet with such a chart, so it is possible there. Any templates, hints or tipps?
I need this very urgent because it's the main report of my project. So if this is not working I can stop the project and have to find another reporting tool.
Thanks
chrissy
Message was edited by:
chrissy

I've made again some tests by myself and recognized that there's something strange in the chart.
When I create a stacked bar chart with values of DURATION, labels for TYPE_NAME and series of YEAR the first thing is, that it is not ordered. So how can this be done?
The second error, is hard to explain ...
Let's say I've the following values:
        Type1     Type2     Type3
2005    1            2             3
2006    4            5             6
2007    7            8             9I would expect the following chart:
2005     2006     2007
1             4          7            Type1
2             5          8            Type2
3             6          9            Type3But the chart shows me the following:
2005     2006     2007
1             7          4            Type1
5             2          8            Type2
3             6          9            Type3You can see, the values are totally mixed, the code of the chart is the following:
chart:
<Graph seriesEffect="SE_AUTO_GRADIENT" graphType="BAR_VERT_STACK">
<Title text="" visible="true" horizontalAlignment="CENTER"/>
<MarkerText visible="true" markerTextPlace="MTP_CENTER" />
<LocalGridData colCount="{count(xdoxslt:group(.//ROW, 'YEAR'))}" rowCount="{count(xdoxslt:group(.//ROW, 'TYPE_NAME'))}">
<RowLabels>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="TYPE_NAME">
<Label>
<xsl:value-of select="current-group()/TYPE_NAME"/>
</Label>
</xsl:for-each-group>
</RowLabels>
<ColLabels>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="YEAR">
<Label>
<xsl:value-of select="current-group()/YEAR"/>
</Label>
</xsl:for-each-group>
</ColLabels>
<DataValues>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="TYPE_NAME">
<RowData>
<xsl:for-each-group select="current-group()" group-by="YEAR">
<Cell>
<xsl:value-of select="sum(current-group()/DURATION)"/>
</Cell>
</xsl:for-each-group>
</RowData>
</xsl:for-each-group>
</DataValues>
</LocalGridData>
</Graph>Otherwise I had made the following to have a stacked bar for duration and one for outage:
chart:
<Graph seriesEffect="SE_AUTO_GRADIENT" graphType="BAR_VERT_STACK">
<Title text="" visible="true" horizontalAlignment="CENTER"/>
<LocalGridData colCount="{count(xdoxslt:group(.//ROW, 'YEAR')) * 2}" rowCount="{count(xdoxslt:group(.//ROW, 'TYPE_NAME'))}">
<RowLabels>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="TYPE_NAME">
<Label>
<xsl:value-of select="current-group()/TYPE_NAME"/>
</Label>
</xsl:for-each-group>
</RowLabels>
<ColLabels>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="YEAR">
<xsl:sort select="YEAR"/>
<Label>
<xsl:value-of select="current-group()/YEAR"/>
</Label>
<Label />
</xsl:for-each-group>
</ColLabels>
<DataValues>
<xsl:for-each-group xmlns:xsl="http://www.w3.org/1999/XSL/Transform" select=".//ROW" group-by="TYPE_NAME">
<RowData>
<xsl:for-each-group select="current-group()" group-by="YEAR">
<Cell>
<xsl:value-of select="sum(current-group()/DURATION)"/>
</Cell>
<Cell>
<xsl:value-of select="sum(current-group()/OUTAGE)"/>
</Cell>
</xsl:for-each-group>
</RowData>
</xsl:for-each-group>
</DataValues>
</LocalGridData>
</Graph>The only thing I miss is a label for each stack, what is shown (so duration or outage) and of course the line.
Thanks for any help
chrissy

Just ordered new calls package / line rental. Do I...

Hi All,
I've just ordered a new phone package from BT which includes line rental.
The activation date isn't until 28th March which is fine but do i need to cancel my old phone package and line rental with sky?
Regards

Hi d80adc,
I would at least notify your current supplier that your leaving and tell them what date your new service is estimated to be activated.
Cheers
jac_95 | BT.com Help Site | BT Service Status
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Annual line rental saver

Just noticed the fee has gone up from £ 141 to £159.84.
http://www.productsandservices.bt.com/products/landline/packages

tickhill wrote:
Whilst this is specifically about line rental I look at the broader picture and BTSport for Free.
Nothing is ever 'free' (holidays for kids, meals for kids etc) ... so someone has to pay for free BTSport and this could well be the thin end of the wedge and to those (and I am one of those) who have no interest in Sport may well be paying via backdoor methods like increased line rental and line rental saver for a service we just don't want.
End of rant!!
All phone companies put up their line rental and add-on rates, even those who didn't spend money on acquiring sports rights.
Virgin Media, for example, put theirs up by £1 to £15.99 and increased call charges while Sky increased theirs to £15.45 on December 1st.

Primus line rental with bt total broadband is it p...

I currentley have my line rental and call package billed through BT, and also billed seperatley have the top BT total broadband package, I rarely use the phone and was looking to save money on my line rental. I am more than happy with my broadband and would like to keep this the same. I have checked the primus website and can get cheaper line rental, and they allow me to keep an alternative broadband provider, however do BT Broadband have any problems with me using someone else for my linerental?

mykeyb wrote:
I currentley have my line rental and call package billed through BT, and also billed seperatley have the top BT total broadband package, I rarely use the phone and was looking to save money on my line rental. I am more than happy with my broadband and would like to keep this the same. I have checked the primus website and can get cheaper line rental, and they allow me to keep an alternative broadband provider, however do BT Broadband have any problems with me using someone else for my linerental?
Hi mykeyb,
Unfortunately you need the line rental with BT to have BT broadband,
You could save some money buy using Line Rental Saver, where you pay a reduced line rental charge up front.
have a read here:
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=29984
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Paying for line rental and broadband only

I have recently received my bill and want to stop using my landline phone and just use my Internet phone.
Is it possible to either;
cancel my call plan altogether
or;
just pay for line rental and broadband.
if either of these are possible how would I do it?
Thank you

Which calling plan are you currently on ? The evenings & weekends one is effectively free anyway.
Also consider the type of calls you make. When I last checked, many international call, for example, were significantly cheaper using BBTalk, but most of the calls that I make were priced the same as for landline calls.
Have you considered a call-through service, such as 18185.co.uk ? (not a recommendation - just a suggestion)

Total monthly cost (broadband AND line rental)

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