Total novice in computers etc but have had my ipad retina for 4 months and everything crashes when in use.Had it at the genius bar which was factory reset but no joy.Is anyone else having this trouble

IPad retina crashing all the time and only 4 month old.Reset by apple at genius bar but still have the same trouble 10 mins after setting it back up with 1 app fb and my emails.Contacted apple who were quick to respond but cannot duplicate the problems.I only wish they were sitting beside me as complete novice with computers.Spent 500 pounds on this and now using hubbys nexus wish I got one.Is anyone else having problems if so any help would be appreciated

I Also have this problem!!
In my situation, the screen simply started exhibiting the same symptoms a few weeks ago (early February) for no apparent reason.  At first I thought the screen was dead, but discovered the heat solution by accident.  Now I turn it on and keep it from going to sleep until I go to bed.  Thank goodness the battery is still awesome on this thing.
I bought it new and still has the original screen, I keep it at home (never below 62 degrees).  Coincidentally, this happened a day or two after the expiration of the warranty!!  Any help figuring this one out would be eternally appreciated.
iPad mini retina Wi-Fi, iOS 8.1.3

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