Total Time Capsule Crash - All iTunes Lost?

I've tried all the resetting methods and everything. The Time Capsule had ALL of my iTunes music and TV Shows and movies on it, and when I reset it, it only stays connected for about 4 minutes, hardly enough time to move 110 gigs of music and video back to the computer.
I can't return it to BestBuy because I know they'll just swap it out. Can Apple Support possibly exchange/repair it without deleting ALL of my files? This is 4 years worth of stuff I'm looking at losing here.

Is the drive 3 TB or less?
Is the external hard drive formatted correctly in Mac OS Exended (Journaled) or FAT32? 
(Your Mac can read other formats, but the Time Capsule USB port will only read and write to the Mac format and FAT32).
If yes to both questions above, have you tried using a powered USB hub with the drive?

Similar Messages

  • If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

    If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

    Erasing the Time Capsule's internal HDD, via the AirPort Utility, will NOT affect the TC's configuration settings. However, if your intent is to completely remove these settings as well, you will want to perform a "factory default" reset on the TC to do so.
    If you first export the configuration, you can always import it back in after the reset to get you back up and running quickly.

  • Using Time Capsule to store iTunes library

    I use my 1 TB Time Capsule to store my iTunes library and point my iTunes to where it is stored in the Preferences/Advanced section of iTunes. However, iTunes often reverts to the old storage location on my MacBook Pro. Is there another folder or setting where I need to make a change so that my iTunes stays pointed to my Time Capsule for all of my music?

    Jolly Giant wrote:
    you can have it mounted automatically at start up if you add it to your +login items+ via system preferences > accounts > login items.
    JGG
    Jolly
    Do you have to do this for all users on a machine or is there a central setting?
    Kirk

  • Time Capsule crashes when Time Machine starts a backup

    I've not searched through the postings here to see if other people have seen a similar problem. I've not attempted to repeat the problem I've seen here so I'm not very clear about the cause.
    I'm using a MacBook Pro with OS 10.5.4 connected via a network cabled directly to a Time Capsule which is connected to a DSL/Cable modem. The Time Capsule is updated with v 7.3.2 of the firmware. I've got Time Machine enabled but I'm also using the Time Capsule disk (1TB) to store photos that I've previously archived to CD. I'm in the process of copying all the data from CD to the Time Capsule.
    Having copied some photo data to the Time Capsule I was trying out some photo cataloguing SW to see if it was any good (iPhoto is no good to me as I don't want to store photos on the local drive of my machine) - Kodak EasyShare v6.1. Having loaded some images into EasyShare I tried to use finder to search for the file names of some of the images to check that EasyShare was not copying images to my local drive. While I was doing this I think Time Machine tried to kick in and start doing a backup. I believe that Time Capsule crashed at this point. Finder froze and after I restarted it (via Force Quit not a re-boot) I discovered that I had no network connection and Mac OS couldn't see the Time Capsule under FInder or via AirPort Utility (the Time Machine backup also timed out and failed). Time Capsule just sat there with the disk spinning and a green light on the front as if all was OK. Actually - the disk just kept spinning (Time Capsule normally shuts down the drive after it is idle for a while). Because of this I'm pretty sure that Time Capsule had crashed.
    I experimented with re-booting my Mac but still no network etc so I tried power cycling the Time Capsule and everything came back to life.
    I'm guessing that my doing a search (or some other drive activity on Time Capsule) at the same time as Time Machine kicking in with a backup caused Time Capsule to crash.
    Perhaps this is not a very interesting point if this problem is not repeatable but - well, I'd be interested to know if others have seen similar behavior...

    I'm having a very similar problem and it is detrimental.
    Here is the scenario: I have a 1TB Time Capsule as my primary router. I am able to perform backups on all but one of my machines. My iMac backs up via 1GB ethernet to the TC, my MacBookAir (60GB,SS) backs up via wireless N (270mb) and my other MacBookAir (80GB,IDE) also backs up via wireless N without any problems.
    I used to use a 500mb external drive to backup my iMac but outgrew it, so I started backing up to the TC instead. No problems at all.
    I also used to back up my Intel MacMini running Mac OS X Server 10.5.5 to a similar external hard-drive but haven't in a while.
    I decided it finally made sense to backup ALL my Mac's to the same 1TB TimeCapsule but it's just not working out!
    On the MacMini; I turn on TimeMachine, the TimeCapsule has been chosen as a backup location, it prepares backup for a moment, mounts the backup drive and then appears to begin backup up... No...! First I get a message the the TimeCapsule closed the connection, next I lose Internet connection across my entire network both wired and wireless and then the TimeCapsule light turns amber, flashes and essentially does a completel crash / reset and then comes back to life a few moments later. I can backup any other computer except the MacMini to the TimeCapsule without "crashing" it and it makes no sense! Every computer is completely up to date with all the latest patches and the TimeCapsule is running 7.3.2
    I sure hope this gets resolved, seems like other people are pretty disgusted with the performance of the TimeCapsule with problems that have no resolution.

  • Time Capsule as Media/iTune and NAS?

    HI,
    Got few Apple Products in home and Planning to get Good Media server/NAS HDD.
    Currently using 500GB External HDD connected to WiFi router.(has few limitations streaming drops, file size etc PRO: no external power supply and cheap in price)
    I am trying to put all the stuff in one place Photos, Music, Movies, TV shows etc. and wanted to access on all Apple Products. (ipad, Iphone, MAcs, ATV etc). I beleive there is limitation on iTune Library one at time???
    Wanted to stream Movies from NAS without distructions and droping??
    TIme Capsule can be iTune Server, hows streaming performance? any lags on network?
    Whats permormance with NAS and Streaming content via WiFi network?
    Wanted to Stream Photos, or any media format, any Limitations on file size or format for copying. (as existing router supports on FAT format (router limitations) and cant copy larger files???)
    is it worth to put Time Capsule on network?
    Whats power consumptions on TC?
    Whats failure rate for HDD?
    Is TC best solution for me?
    is it possible to download podcast automatically on TC?
    is there any alternative for TC in market? looking for 2TB at least.
    Suggestions, comments much appreciated.
    Thanks in advance and Happy new year Champions.

    make sure you do the following if you are planning to load all your library on TC:
    Step 1: make sure that you tell iTunes where your media folder is located, under preferences, advanced, chose the location of your media folder (assuming you are using iTunes 10+.
    Step 2: Once you are done telling iTunes where your media folder is located (music, etc) make sure you go to users & groups under system preferences (assuming you are running Lion or Mountain Lion OSX) and choose login items, then click the + sign and locate your time capsule from the shared drive section in finder, just chose it (no specific folder) just any folder.
    the reason why you should do this, is that if it happen that you restart your mac! iTunes will try to look for the drive that has your media/music that you set earlier in step 2: , and since TC is not an actual NAS drive, it is more like a shared drive, it will take few seconds for the hard drive on it to load, where iTunes will not be able to locate it before it is ready, and thus it will revert to the default location of the media folder which is under music/itunes/itunes media/, and eventually none of your songs will actually work since they are on the TC and not your mac.
    doing what i told to do in step 2: will make sure that your TC hard drive is ready before your iTunes try to locate the media folder, where you will be able to play your library without any issues.
    failing to do so, most probably you will face the problem where you try to play songs in iTunes and finding that they have exclamation mark next to them, which means that they are missing from the library.
    my music library is all located on my Time Capsule, and iTunes runs on my Mac mini (with home sharing enabled), and my iTunes is set to lunch on start up under system preferences/users & groups/login items/.
    My mac mini act as a server (don't worry about your mac going to sleep, it will wake up once you try to access your media from other devices) assuming that you have the option wake on LAN enabled under network in system preferences.
    This is my setup.
    - Mac mini mid 2011, running Mountain Lion and latest iTunes set to launch on startup in case of computer power on or restart so i don't have to worry about launching it manually.
    - Time capsule 2 TB, used as network shared hard drive
    - MacBook Pro early 2011 running Mountain Lion and latest iTunes
    - 2 iPads
    - iPhones 4s
    - Apple TV 1 and Apple TV 2
    all my devices having home sharing enabled under the same account.
    i can access my music library from any of my devices easily and problem free.
    hope this will help you and other users.
    Many thanks

  • How do I use the time capsule to share itunes music between multiple apple devices? Also, is it possible to control the music on one device using another, and how do you set this up?

    How do I use the time capsule to share itunes music between multiple apple devices? Also, is it possible to control the music on one device using another, and how do you set this up?

    unless i'm missing something, i think you got mixed up, this is easy google for walk throughs
    i'm assuming this is the new 3tb tc AC or 'tower' shape, if so, its wifi will run circles around your at&t device
    unplug the at&t box for a minute and plug it back in
    factory reset your tc - unplug it, hold down reset and keep holding while you plug it back in - only release reset when amber light flashes in 10-20s
    connect the tc to your at&t box via eth in the wan port, wait 1 minute, open airport utility look in 'other wifi devices' to setup the tc
    create a new wifi network (give it a different name than your at&t one) and put the tc in bridge mode (it may do this automatically for you, but you should double check) under the 'network' tab
    login to your at&t router and disable wifi on it
    add new clients to the new wifi network, and point your Macs to the time machine for backups

  • How do you display total time for playlist in Itunes 11

    how do you display total time for playlist in Itunes 11

    "I can see the total time in my playlist on the computer but not on my device??"
    I have just posted a question asking the same!
    Did you have any joy?

  • My time capsule erased all my files, is it possible to recover any of it?

    My time capsule erased all my files, is it possible to recover any of it?

    None of free or lower priced utilities will get the files back. Disk Warrior might be able to get into the drive.
    http://www.alsoft.com/diskwarrior/
    If still no luck, you will need to look into having a professional data restoration service try to get the files.
    Unfortunately, no guarantees with either approach above since Disk Utility was unable to repair things and the file structure is likely corrupted.
    Good luck in your quest.

  • Is it ok to leave Time Capsule on all the time?

    Hi
    Is it ok in terms of the life of the hard drive to leave Time Capsule on all the time? I know it has to be on to run the wireless back ups and for the Wi-Fi to work but i have heard quite alot of people saying that you should turn it off for a couple of hours occasionally.
    Is this true and will that increase the TC life?
    Thanks

    drummer_91 wrote:
    Yeah it definatly spins down but it does get super hot?
    I thought that about no on/off switch.
    Thanks for the advice.
    Ouch super hot.. that is not good.. the only one in my experience that did get super hot was gen1 with 1TB hitachi disk.. because it was just a very poor combination and the disk is extremely hot running.
    The latest gen3 and gen4 should be warm.. maybe hot during a backup but certainly not what you would call super hot. In later ones, that is a sign all is not well with the power supply and it will fail. Even fixing the cooling at this stage the damage may already be done.
    What gen is yours and how old? If it is outside of warranty I would take steps to keep it cooler. Not shutting down overnight... actually actively cooling it.
    The most effective way is to force the fan on.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/apple-time-capsule-fan-mod
    Placing fans outside the TC is useless unless you can seal it to the device and force air through it. blowing on the case will do nothing.
    A better solution is to use an external power supply.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/cisco-adp-30rb-4pin-molex
    That removes a lot of the waste heat load.

  • Time capsule crash when copying files from it

    Hi, I'm trying to copy files from a time capsule to a windows 7 pc. When I do that the time capsule crashes. I can copy files from the windows 7 pc to the time capsule without problems. Has anybody got a clue? I just bought the time capsule, so it has the latest versions.

    What do you see that you interpret as a Time Capsule crash?  You can use AirPort Utility to look at the log file of the Time Capsule.  Go into "Manual Setup", then invoke Base Station > Logs and Statistics.  There might be a message in the log that helps explain the problem.

  • Can we use the air port time capsule to stream iTunes videos through an iPad?

    Can we use the air port time capsule to stream iTunes videos through an iPad?

    dean earl wrote:
    Can we use the air port time capsule to stream iTunes videos through an iPad?
    On what device do those iTunes videos reside?

  • Something software related prevented me from being able to boot up my iMAC. The remedy was to wipe the computer of all soft wear and re-inatall everything via my time capsule. All good there.. but now I cannot open Ai and a box stating"Licensing for this

    Something software related prevented me from being able to boot up my iMAC. The remedy was to wipe the computer of all soft wear and re-inatall everything via my time capsule. All good there.. but now I cannot open Ai and a box stating"Licensing for this product has stopped working" and to reference error code 150:30. How do I get my Ai to open?

    Run the cleaner tool and reinstall it properly.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Download CS6 products
    Mylenium

  • Is it possible to use Time Capsule as my Itunes media folder? So I could store all my media out of my mac, but still can synchronise Ipad and Iphone with all those media stored on TC out of my mac.

    I want to store all my media on my Time Capsule.
    Can I use TC as the defaut folder for medias in Itunes? If so, will the synchronisation with Iphone and Ipad be possible?

    You might want to review this discussion:
    https://discussions.apple.com/message/24431488#24431488

  • Does time capsule backup all the music and photo files?

    I do not have any files excluded for backup with my time capsule.  So, are all my music and photos stored on my MacBook Pro and iMac backed up each time? 
    Does it also back up the Photostream in iPhoto?
    I am a little confused about all this and do not want to lose any of these files if my MBP hard drive crashes. 

    Time Machine will back up the iTunes Media Folder, which stores all of your music and video.....and it will also back up the iPhoto Library used with iPhoto.
    Time Machine does not backup the entire libraries each time that it runs. Time Machine backs up the entire contents of your Mac on the first "master" backup. Once that is done, Time Machine only backs up the changes that have occurred on your Mac since the last backup.
    So, if you have made any changes to the iTunes Media Folder or iPhoto Library since the last backup, Time Machine will pick up the change and back that up on the next pass when Time Machine runs.
    Best to ask your question about Photostream in the iPhoto support area. My understanding is that images are normally stored in iCloud, but if you have downloaded images permanently to your Mac, they are stored in the iPhoto Library, which will be backed up.

  • Severe Time Capsule crash + Mac OS X bug (repeatable)

    Greetings to all.
    I seem to have stumbled on a bit of an obscure bug with a Time Capsule, and a computer running Mac OS X 10.6.4 (32-bit kernel). The TC is the latest shipping version, 1TB- all Airport software is up to date.
    Simply attempting to unzip any file over ~100MB (possibly smaller, I haven't tried) and then cancelling the operation in Archive Utility will cause the Time Capsule LED to go amber and totally lock up. Internet access is blocked, the WLAN network disappears, and the AFP file share becomes unresponsive.
    Furthermore, the computer that was previously connected to the TC (the one that cancelled the unzipping operation) goes a bit wonkey- Archive Utility will perma-hang, and you can't force quit it. Attempting to relaunch the Finder causes the finder to terminate- but not relaunch (the Dock never comes back, nor does the top taskbar).
    The system can still be rebooted, but the reboot process takes about 2-3 minutes longer then usual- I'm presuming something is going on in the background here that has to timeout before the system goes down and resets.
    The Time Capsule will NOT come back up until the effected OS X system has rebooted. Once this happens, the TC will eventually reboot and the LED will go green again. Operation resumes as normal after that.
    Again, I can repeat this indefinitely. I have tested this on multiple systems all running 10.6.4 (on the same Time Capsule). I've even reset and formatted the TC itself. The moment I attempt to unzip a file on a Time Capsule AFP share, the unzip operation will take forever to complete- and cancelling it will cause the TC to "crash" and totally bug out the host OS X system.
    What should I do to notify Apple of this?
    And/or does anyone else dare to confirm this bug? All you need to do is upload a sufficiently large ZIP file to any Time Capsule AFP share, double-click on it while it's on the share, then click the Cancel button in Archive Manager. AM will immediately hang and the TC LED will go amber in a few seconds.
    It doesn't seem to cause any data loss (as far as I can tell), but it's bloody annoying and I'm not to thrilled with the way it glitches out Mac OS X when it does happen. Navigating Time Capsule shares with user data on them is basically a minefield- one wrong double-click on a ZIP archive, and you'll take down the whole TC.
    -KT

    Keven Tipping wrote:
    What should I do to notify Apple of this?
    See [Reporting a Problem to Apple|http://web.me.com/pondini/AppleTips/BugReport.html].

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