Touch 4th gen iOS 6 wont play music through dock

hey my sister has a 4th generation iPod touch, which has been upgraded to iOS6, and for the first time since upgrading she connected it to her dock.
However when connected to the dock, the dock charges the ipod, but the sound continues to come out the speakers of the ipod, and the dock says "NOiP" meaning "no ipod connected"
is this a new feature of iOS6 or what? i am have tried an iPod classic and iPod nano and they both work perfectly fine, so its not the dock or the connection, but im unable to try anything else running iOs6 because i've got an iPhone 5, and we all know that difficulty there...
need help ASAP so she stops bugging me.

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
If still problem that points to that the iOS update broke compatibility. That happens sometimes. If so then you will have to wait for an update either to the iPod or dock.

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