Touch and ATT/2Wire DSL Modem connection

Question

Hello,
I thought that I might share some information that will help fellow iPod Touch users that have an ATT DSL account.
I have a 2Wire Gateway wireless router with modem with my DSL account. Initially I tried to connect the iPod to the router using the 10 digit number on the bottom of the modem. Evidently I got an icon that showed I was connected to the router, but something was wrong because I couldn't connect to the server to launch Safari or check Stocks, iTunes, etc...
I talked to Apple Support and they had me check the IP address which was 206. something if my memory serves me right. Anyway after reset the modem and iPod we ran out of ideas to solve the connection issue.
I then called ATT again. The support had me check the IP address and said the 206 was incorrect. I needed to see 192. something, so I deleted the Network "Forget the Network" and tried to set it up again.
After re-entering the 10 digit password for the router I got a 192. something for the IP address. I then launched Safari and was able to get a web page to load. I also set up the email and was able to get that to work too.
To get email for ATT on the Touch to work follow these directions. Go to Settings and touch Mail icon. Touch Add Account. Make sure you select the POP tab and enter your Name, Address (email address including @att.net Description will be the same as the Address
Next window is the Incoming Mail Server. Host name is pop.att.yahoo.com User Name (email), and Password for you email (not the router password.)
Next window is the Outgoing Mail Server. Host name is smtp.att.yahoo.com User Name (email), and Password for your email [email protected]
Next window is Advanced. Incoming Settings. Activate SSL by turning it on. Authentication is Password and Server Port is 995.
Next window is Outgoing Settings. Activate SSL. Authentication is Password and Server Port is 465.
Hope this can help anyone with ATT email issues. Good Luck.
Message was edited by: Mark Yamamoto2

Answer 1

J.D. Stone,
When you are on the Wi-Fi settings page and you see your network, tap on the blue arrow to the right of your network.
What is the IP address? If it starts with 169, you are getting a self-assigned IP address and are not connected to your network correctly.
Try tapping on "Forget this network" and connecting to your network again. It should prompt you for your password. After entering your password, tap on the blue arrow next to your network.
Are you still getting a self-assigned IP address? If not, you should be connected to your network. If so, forget the network again and try turning off your network security and connect. You should be able to connect at this point. If not, contact your 2wire provider to see what other network security is enabled on your router. If you can connect, try enabling your security again and connect. If you still cannot connect, try changing the network security you are using.
Hope this helps,
Jennifer B.