Touch control stops on spit x2

Touch control stops on spit x2 >> Non Stop random Freezing
A) using as laptop and touch pad stops working ( can revert to touch screen till it stops)
           i) Sometime if I turn screen off then back on , touch pad starts working
         ii) Most cases I have to reboot laptop to get touch pad to work
B) using as tablet, touch screen stops working ( can reconnect to keyboarf till tuch pda stops)
           i) Sometime if I turn screen off then back on , touch screen starts working
         ii) Most cases I have to reboot scereen/computer to get touch screen to work
This cause lost work lost files and much frustration over the pas year.
Already have removed and reinstalled touch pad drivers many times , they are the newest again.
What is HP's fix for freezing touch controls always freezing everyday of my life? (do I need to buy some one elses laptop/tablet?)
Thanks for THE FIX in advance, (and if you have never had this problem, do not reply)
Kgon

Hi there @kgon
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you have been having regular problems with the touchpad freezing on you. I am happy to help with this.
Please post the full product number for your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Has there been any other noticeable performance problems, such as a slowing down when connected to the internet?
I would recommend starting with the following page: HP PCs - Computer Locks Up or Freezes (Windows 8)
As it is a system freeze normally it is due to a software conflict, either from drivers or often due to some malicious software.
Also there may be something in this page that could be of use, but I would use the one on Lock ups first.
HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
Let me know if you see any improvement, or if there is anything else noticeable that could be helpful.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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