Touch ID Never a Pass Code, Locked Out!

I just opened my iPad Air 2 wi-fi new, right out of the box less then a week ago. I set up Touch ID but I never set up any other pass code on this iPad, ANYWHERE.    My 9-year old locked me out this morning (she was not aware of Touch ID and not reading the messages). Now it wants a pass code that never existed. Help! Thanks in advance for any advice.

Hello rmchambers,
If you do not have access to the passcode to get into your iPad, then you will need to go over the article below get it unlocked for you. You may end up having to restore your iPad all together. 
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
https://support.apple.com/en-us/HT204306
Regards,
-Norm G. 

Similar Messages

  • How to turn off Pass Code lock

    I am using Google Apps.  I setup my iPhone 4s Mail account following these instructions, http://support.google.com/mobile/bin/answer.py?hl=en&answer=138740.  As instructed I used the Microsoft Exchange account.  Later I set up a pass code and turned Pass Code lock ON.  Mail works perfectly, however I am not given the choice to turn Pass Code lock Off.  I do not believe Microsoft Exchange requires Pass Code Lock as I setup another user's iPhone 4s the same way, but never activated Pass Code Lock.  (On this phone I still have the option of setting up a Pass Code and turning it on.)
    I would like to be able to turn off Pass Code Lock.

    ผมใช้ Google Apps ฉันตั้งค่าของฉันบัญชีดังต่อไปนี้คำแนะนำเหล่านี้, iPhone 4s จดหมายhttp://support.google.com/mobile/bin/answer.py?hl=en&answer=138740 . ตามคำสั่งของฉันใช้บัญชี Microsoft Exchangeต่อมาผมตั้งค่ารหัสผ่านและหันผ่านรหัสล็อค ON จดหมายทำงานอย่างสมบูรณ์แบบ แต่ผมไม่ได้รับเลือกในการเปิดรหัสผ่านล็อคปิด ผมไม่เชื่อว่า Microsoft Exchange ต้องล็อครหัสผ่านที่ผมติดตั้ง iPhone 4s ที่เหมือนกันของผู้ใช้อื่น แต่ไม่เคยเปิดใช้งานผ่านล็อครหัส (ในโทรศัพท์นี้ผมยังมีตัวเลือกของการตั้งค่ารหัสผ่านและเปลี่ยนมันบน.)
    ฉันต้องการที่จะสามารถที่จะปิดล็อครหัสผ่าน
    iPhone 4S, iOS 5.0.1

  • I have loaded ios 7 onto my ipad mini  now it is locked  it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word  Locked out! itunes says not eligible when i try to re load!!

    I have loaded ios 7 onto my ipad mini  now it is locked  it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word  Locked out! itunes says not eligible when i try to re load!!

    Hi MaraAndKaid,
    This article has steps you can take when you're unable to remember your passcode to get things back on track:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Take care!
    - Ari

  • Restriction pass code locked

    my 4 year old has pass code locked us out in the restrictions tab. He does not remember the code and we are know unable to access the iTunes or app stores. anyone have a solution?

    To remove the Restrictions passcode you will need to either...
    1)  Restore the Device as New...  See Sections 5 and 6 here...
    http://support.apple.com/kb/HT4137
    OR...
    2)  From a Backup created Before the Restrictions Code was set....
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • How to remove anti pass code lock

    hi
    my phone has now anti pass code lock. When i try to turn on the phone, there is a voice activated. And there is a passcode screen, but it does not seem to accept my passcode. It doesnt even say that i entered wrong code or anything. It just says aloud the number i am entering. Also, my phone is not sync with i-tunes or anything. Kindly help me out

        Hello RABAIL,  Let's give you back the key to unlock your phone!  Have you tried a soft reset of the device by holding the Power and Home keys until the device restarts?  If this was not successful I may suggest restoring the device through iTunes back to the factory settings.  Here is a link to complete a restore:  http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39607  Please keep me updated on the status as I would be happy to help further. 
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • HT4113 Just bought an i-phone 3 at a pawn shop but its pass code locked....any easy solution?

    Just bought an i-phone 3 at a pawn shop but it's pass code locked....any easy solutions?

    I don't believe that the blacklist prevents it from 'activating' the phone, just from having cellular service. I've never tried it (since I don't have a blacklisted phone), nor can I find anything that confirms or denies that process.  But the way that the activation works, I don't see it interfereing with Wi-Fi, just with active cellular connections.
    In any event, it's always caveat emptor at a pawn shop.

  • I have entered the wrong numbers to put my phone in pass code lock.  However, I didn't set the autolock....how can I get the pass code lock reset?

    I have entered the wrong numbers to put my phone in pass code lock.  However, I didn't set the autolock....how can I get the pass code lock reset?

    Your only choice is to place the phone in DFU mode (search Google for instructions) and restore as a new device.  You will lose all your data.

  • Why pass code lock off option has disabled in IOS 7.0.4

    After updating the ios 7.04 pass code lock off option has disabled,please help how to disable pass code lock off

    screen shot of above issue

  • Why pass code lock option has disabled in iOS 7.0.4

    Why pass code lock option has disabled in iOS 7.0.4

    Hi there ssiva141,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W. 

  • HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

    My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Pass code lock app

    I'm looking for an app, if any, that would turn on the pass code lock when I leave my house. I know this app was available if you jailbroke your iPhone. I don't need my pass code on when I am home but at work it is handy. Is there an app or would apple incorporate this feature in the next iOS update? The reminder app has a similiar feature to where it uses the GPS to alert you when you leave or arrive at a predetermined location. I want the passcode to turn on when I either enter my home (GPS) or a predetermined wifi area. Thanks in advance.

    Forgot password or device disabled
    http://support.apple.com/kb/ht1212

  • Cant turn pass code lock off

    Cant turn my pass code lock off. I go to setting and pass code lock when i press I enter apss code but the next screen willnot let me turn off pass code

    If you have an Exchange email account on your iPad then it's possible that the account administrator is forcing the use of a passcode as a security measure

  • HT1212 phone pass code locked on phone and will not sync with computer. we forgot passcode

    Phone Pass Code locked and will not sync with computer. Back up and restore with itunes

    Bummer because now you can not back up. But you can put the device in recovery mode and have itunes restore it. Turn the device off while the device is off hold down the home button while holding the home button down connect the cable to the phone and keep holding home button until you see itunes logo and cable image on the on the phone. Itunes will say its discovered a device in recovery mode click ok and click restore.

  • HT1222 I downloaded ios 7.0.2 onto my i-pads at my home.  I put in a pass code for the pass code lock, but would now like to remove it.  When I go the general area on my i-pad settings it will not let me delete the pass code.  I don't want the pass code p

    I installed ios 7.0.2 on my i-pads and now want to delete the pass code, which I originally put in.  I no longer want the hassle of the pass code, but cannot figure out how to delete it.  I do not want the additional security.

    Settings>General>Passcode Lock. Tap the arrow to the right on that line. Enter your Passcode. In the next window select Turn Passcode Off. Enter your passcode again to confirm.

  • IPhone 3Gs pass code locked, how to unlock?

    Old phone and forgot the pass code. phone is locked out how do I unlock it?

    Do as the manual says to do and restore the iphone.

Maybe you are looking for

  • Warning messages This size of the table appears to be large

    I am getting below warning with search results. this warning appears on the top of the page then followed by results. the resuls table has no.records displayed to 25 already. I dont know how to get rid of this warning from the Page. Can some one help

  • Choosing Default Program for Opening .doc files

    Hi all, A couple of days ago I somehow managed to change my default program for opening .doc files to Pages and I would rather use Microsoft Word as the default. I dont know how I ended up changing this default, but I would like to know how to put th

  • Sql Azure Error :Failed to establish a MARS session in preparation to send the request to the server.

    Hi All,       I have a small C# console app. I have been  facing some timeout issue with Sql Azure for a while now. I now decided to use the retry logic and Reliable connections - using the TransientFaultHandling Enterprise lib RetryPolicy myretrypol

  • Reflection of remote interface

    Hi. was wondering if you could use reflection to ennumerate the remote interface used by a java RMI server. I dont have anything specific in mind just a point at some documentation about this kind of reflection would be cool.......or any obsticles th

  • Printing list of bookmarks

    Not printing the pages, but the list of the bookmarks themselves. I have Acrobat 9 pro and know how to do this. But one of my client's is running 8 standard. I tried to find where to do this but it appears that there is not a batch sequence option in