Touch Id won't work suddenly, why ?

hey guys,
I've an iPhone 5s, and I upgrade it to 8.1 ,now my touch id won't work.
when I tap on "Add a fingerprint" immediately shows below image.
I try to restore, but the problem not fixed,
is it hardware or software?
and is there any app for diagnosing iDevices ?

thnx for your reply buddy, but it doesn't work too

Similar Messages

  • HT201406 IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even powe

    IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
    It might have happened when I was accessing my camera bypassing the lock screen!
    All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.

    I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!

  • IPod touch 3G won't work after falling in water? Help!

    Ok it's been 3 months since my iPod touch fell in the...toilet. I immediately put it in rice after pushing all the buttons. It was only in the water for a second. When I picked it up the screen was dim, flickering, then when black. I wiped it off and put it in rice. I left it in rice for about four days. I finally plugged it up to the charger and after 20 minutes it came on. It told me I needed to plug it up to iTunes so I did. I restored it and when it was restored I tried to slide the bar at the bottom of the screen but it would never register. So I let it die and when I charged it again it wanted me to restore it AGAIN! I've restored it about five times!! Each time the touch screen won't work and it doesn't hold a charge very well. Also every time it does it wants me to restore it. What's wrong with it and how can I fix it? Oh and the home button doesn't work.

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price             
    SarahAsh004 wrote:
    Could an apple person help? If so, how much would it cost?

  • Wacom Intuos Tablet Touch Function Won't Work On Mac OS X

    Hi there,
    I recently purshased a Wacom Intos pen & touch tablet, model CTH-480. But the touch function won't work.
    I've done the following, but it still won't work:
    1. Re-install the driver to the latest. (Driver Driver 6.3.8-2 from http://us.wacom.com/en/support/drivers/)
    2. Turned on the switch on the tablet. Whenever I touch the tablet, the blue signal light at the top-right corner will be on.
    3. In the app named "Wacom Desktop Center", the "Touch Settings" shows "Touch On". So the software is configured well.
    4. In the "System Preferences" --> "Walcom Tablets", the "Touch Options" is available and is able to configure. There's no option there which saya "Enable Touch Input" as seen in some tutorials online.
    The other functions are perfect. I can use the pen, I can set custom functions to all buttons on the tablet.
    Someone meet similar problems before? I sincerely appreciate your help!
    Best Regards,
    A new Walcom user in desperate

    I had the same exact problem. No matter what I did, tablet LED lights and diagnostic testing mode indicated touch sensors working but no corresponding screen functions. This included removing the app/plist installation through CleanMyMac 2 and a subsequent reinstall. You may have fixed your problem by now but Wacom customer support sent me this advice within a day and it worked for me on first try.  Touch gesture and pen functions seem to work equally well now.
    Key is to use the uninstall utility within the Wacom app itself.
    Thank you for contacting Wacom Customer Care. The problem that you received maybe cause by a corrupted driver file. While you may have already reinstalled the driver, please follow these specific instructions:
    Open your Applications folder and locate any Tablet or Wacom Tablet folders you have
    Use the Utility in each of these folders and click ‘Remove’ under ‘Tablet Software’
    Once the software is removed, restart the computer
    Once this is complete, download and install the latest 6.38 driver from: (Current as of Aug 2014)
    http://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.8 -2.dmg
    As always, make sure your tablet is connected directly to your computer. Avoid using USB hubs, keyboard/monitor ports, or docking stations with the tablets, as they can cause inconsistent behavior.

  • I just downloaded Acrobat and it won't work. Why won't it work? I keep having it quit unexpectedly when I try to launch it.

    I just downloaded Acrobat and it won't work. Why won't it work? I keep having it quit unexpectedly when I try to launch it. I've tried uninstalling and reinstalling. I've tried restarting my computer.  Any suggestions? I fit all they system requirements.

    Hi again CueBallMcDraw,
    What operating system are you on? If your issue isn't related to your subscription being in a pending state (as I discussed in your other post), we'll look closer at what's going on with your system. But, I suspect you're going to be fine once your order finishes processing.
    Please let us know how it goes.
    Best,
    Sara

  • Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

    Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

    The following article(s) may help you.
    Troubleshooting Home Sharing
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)

  • HT201406 What do I do if my Ipod touch 4 will turn on, but the touch screen won't work so I can't unlock it?

    This has happened 3 times... my Ipod touch 4 will be fine one minute,but then the next time I turn it on the screen won't pick up when I touch the screen it wont pick it up. I can't unlock it or completely turn it off becasue the touch screen won't work, but I know it is still alive becasue when you press the home button my lock screen turns up. if you know how to fix this bug please tell me how.

    Did you try to connect in recovery mode and set it up as new device?
    iOS: Unable to update or restore
    How to back up your data and set up as a new device

  • I installed Firefox for Mobile on my HTC Droid Eris but it won't work. Why?

    I have an HTC Droid Eris and it runs the Android 2.0 operating system. When I attempt to open it I receive a message that says: "This device does not meet the minimum system requirements for Firefox".
    The website states: "Firefox 4 Beta is available for Android 2.0 or higher" so I do not understand why it won't work on my phone.

    See this web page for system requirements, and an experimental version that might work on the Droid Eris: https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements

  • Encore WT8 touch screen won't work, prevents me from logging in

    I have just bought this tablet but it is a Dabs refurbished model, so not sure of its history. I went through the setup process and brought it on holiday. I discovered that once it was setup, every time it went into sleep mode or was powered off, the touch screen became unresponsive after it powered back up. I don't have an OTG cable, or a keyboard/mouse for that matter. In a small town where it won't be possible to buy one. May just have to wait until I get back and can use a cable and keyboard to log in. Not sure what the pattern is but from time to time, it has reacted to touch and allowed me to log in. When it did, I performed all windows updates, including drivers that were suggested. I have an old XP laptop which I am using now and once when I plugged it in via USB, it got the screen working for long enough to let me log in but that won't work now.  I tried to log in from my Lumia using RDP but it says it can't. May just be the version of 8.1 that's on the tablet.  I can get into the BIOS menu and the touch screen works in there. It is at V2.00 and the tablet is a PDW0AE-00900PEN Any other suggestions or should I give up and enjoy my holiday?

    The screen rotates as normal. I tried resetting the device but it doesn't work. In the device manager, it shows that the I2C HID device has a problem. It fails to start. This doesn't change after a reset. I dug a little deeper and the driver is hidi2c.sys. There doesn't seem to be a newer version of the driver. I did some reading and found people commenting that Toshiba aren't very good at fixing this sort of driver issue. it also may be that a windows update has caused a conflict which may be fixed by Microsoft. Either way, I can't see any way for me to fix this besides resetting my tablet to factory and preventing windows updates. I may do that once I am somewhere with more resources around me.

  • Touch screen won't work, and it's on lock

    I have this ipod that I've been trying to fix for someone, as well as load up songs from itunes. I've successfully synced songs to it to it's full capacity (8G). However, when it was done, I ejected it and tried to listen to it to see if it was working properly. The screen is locked, as well as the touch screen isn't working as if it's completely dead. I've never had this problem as I am familiar with Ipod Touches and Nanos. Does anyone have any remedies or suggestions?? Gonna try other things in the meantime.

    Hi Wazzup483, Im having the same problem you had. Screen locked, touch screen not responding and it won't stop playing music. It licked while I was listening to music. Took out my pocket and it was locked, guess I hit something.
    HELP :o)
    Thanks

  • My iPod touch speaker won't work and the headphones don't work sometimes

    If I try to play a song or video without headphones it won't have sound and sometimes I can't listen with headphones either. I tried reseting the iPod and restoring it but it still won't work. Please please help. I just got it a few weeks ago and haven't dropped it or gotten it wet I have no idea how this happened

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch imessages won't work!!

    I downloaded the new ios6 for my ipod touch and now my imessages wont send! The send bar goes almost all the way then stops and fails! ios5 worked fine! Any ideas??

    try
    iOS: Troubleshooting Messages
    and
    iMessage won't work after iOS 6 upgrade: Apple Support Communities

  • Ipod touch 5 won't work

    I dropped my ipod touch 5th gen on the floor and it shut down. i tried the recovery mode by pluggin it in the computer and itunes and even though it find it and shows me to restore it, it won't work all the way and on the screen there is the empty battery amd even though it's plugged in, it's not charging. and itunes says that can't find the software or device and can't do the restore. i asked somebody and they said that there musy be something broken inside, most likely something with the battery...what should i do? are there any chances for my ipod to be fixed?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Hopefully only a loose connection but could be more.

  • HT1222 Just upgraded now my touch screen won't work?

    Just updated iOS to 6.1.3.
    Now my touch screen won't respond..?

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Micro USB problem. Touch screen won't work after c...

    Hi 
    Ihave tryed today to connect my Nokia Lumia 710 to my PC. I put my micro usb into my phone and everything was fine. Then i plugged the USB into my computer and the touch sceen wouldn't work probarly.

    Hi jojo100232,
    Thanks for posting and welcome to the forum.
    What you are describing may be caused by your PC not being earthed correctly. Have you tried to see what happens if your connect your Lumia 710 to a regular wall charger? I'd suggest checking the power connection for the PC and verifying the earth connection is correct. It may also be an earth loop if you for instance have your PC connected to your Stereo set. In this case you might try isolating the PC fro your other equipment by removing these connections and trying again. In these cases you might want to consider using a ground loop isolator.
    Hope this helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Maybe you are looking for