Touch keys (on MSI GX70)

Hello
My touchkeys don't work anymore (cooler booster, keyboard lighting...) after having updated my vbios, which MSI support
told me to do because I had a performance issue. (MSI GX70 Destroyer)
Does anyone know what to do? I'm not getting a reply from MSI.
If the touchkeys are broken, is there any other way to launch the cooler booster?

Hi, thanks for replying!
Dear customer,
Please update VBIOS via our website:
http://www.msi.com/support/nb/GX70-3CC-Destroyer.html#down-firmware
This was the first email I got from MSI, the link leads to the MSI page where you can update your Firmware.
I updated to 176KEMS1.507 which I believe is correct.
After a week I got a new reply from them, telling my to 1. Reinstall SCM 2. Restore system
Did both, didn't work.

Similar Messages

  • MSI GE600 touch keys problem

    I recently bought an MSI 600 laptop and have had some problems with the touch keys. Mainly, they seem to like to stop working after switching the laptop off and on, or hibernating it. Not after sleep, though.
    And by not working I don't mean only pressing them having no effect in Windows, but there being no reaction during boot too. Normally, they light-up for a moment if you press them even as early as during the "press del to enter bios" phase, but they don't even work then, nothing lights up. I thought it was some connection issue, a loose cable, e.t.c., but right before that they work perfectly, and I doubt just hibernating would cause a cable to move enough to disconnect them.
    The laptop has Windows 7 Ultimate x64 installed on it, but it seems to be more of a bios/firmware issue.
    As for BIOS updates, I flashed the laptop with the 10a bios revision, newest one available, but, due to the site not having any info about that, removed the battery only for some 10 seconds. Later, trying to solve this issue, I reflashed the EC, same version as initially (18) and reset it by removing the battery for half an hour. Finally, I reflashed the bios to 10a again and this time restarted the EC by removing he battery for half an hour again.
    I've been unable to fix this issue by myself so far.
    Right now, for example, I left the laptop in sleep mode for the night, it switched to hibernation at some point. When I turned it back on, the touch keys weren't working. I turned it off, then back on, as they were still not working, I turned it off again during the configuration screen, then turned it back on and this time they started working.
    It's not a huge issue, but it's certainly annoying to have to restart my brand new laptop sometimes a few times just to get the buttons to work.
    Ah, right before the last bios reflash I was having problems with graphics switching - it would switch once, either to the ATI or INTEL card, and then refuse to switch again before restart. Reflashing the bios solved that problem.
    cya
    Raziel-chan

    Broke warranty sticker didn't void the warranty,
    if everything else is fine
    Quote from: Silver973 on 16-December-10, 09:29:30
    Thanks a lot !! I finally get rid of this !
    But I messed up and took the screw under the warranty ticker off...So no warranty anymore.
    But nevermind !
    Once again, thanks !

  • MSI GX70 3BE G key

    Hi,
    I recently bought a MSI GX70 3BE, the problem is that after reinstalling the windows I don't know what application "G" (G-Panel) key opens. Can anyone help me with that?
    Regards

    You need to install SCM else all short keys don't work: http://www.msi.com/service/download/utility-20817.html

  • MSI GX70 Destroyer - issues

    Hi
    I have some problems with my MSI GX70 Destroyer. I've had it for about half a year now and I'm very much dissapointed in it's
    gaming performances. I contacted MSI support with this issue and they told me to update my vbios and gave me a link.
    This hasn't resolved my problem, and furthermore, my touchkeys (see image, the buttons for cooler booster, keyboard lighting...)
    don't work anymore.
    Can anyone help me out please? Thanks!
    BIOS Version: E176KAMS.50F
    EC Version: 176KEMS1 Ver5.07
    AMD A10-5750M APU with Radeon(tm) HD Graphics @2.500GHz
    *sorry if this is in the wrong section.

    Not sure if your native EC firmware is 176KEMS1.XXX or 176KEMS2.XXX but you can manually try to flash to another version. Be noted that this should be done in dos with the flash tool.
    http://wikisend.com/download/907702/ENEF_030.zip
    Use the command ene_030 /flash -b34c -e 176KEMS2.507. Check again those function keys work or not. If not, this could be a HW issue.

  • MSI GX70-3BE Unlock BIOS

    Hi Svet,
    I have the same problem as other folks.
    I have MSI GX70-3BE and American Megatrends Inc. E176KAMS.L0H, 12-9-2014
    I have tried to modify BIOS and the flash it by myself, but I'm afraid I'v got "a brick".
    After modifying BIOS the flasher program told me "security! wrong file header!", but i insisted, by using keys "/capsule and /recovery" in flash command. So I flashed with that file. And now notebook has only 2 function that work - ON/OFF.
    Of corse, I want to try one more thing - it's disconnect BIOS battery, so I have misery hope.
    Sorry for possible mistakes. My English is not first language. I think - I also need the unlocked  BIOS file to flash.
    Can you help me? Please.

    Hi! Ofcorse I know that modified bios file in this situation will not help, but I'm going to service shop. So there they gonna to unconnect bios chip and reflash it separatly. And I think at this point there is 2 ways: reprogram chip with default file or modified one. So even if they will refuse to reflasf chip with modified file, later, I could do this myself. Thank you for your attention to my situation.☺

  • Win 8.1 update with MSI GX70 issues

    Hello people.
    I recently updated my MSI GX70-3BE from win 8 to win 8.1 pro (update from store, not clean install), along with numbers of new driver supplied by MSI (VGA, SCM, killer network, etc.) and BIOS (w8_E176KAMS.50D) + EC (w8_176KEMS1.505)
    Now I notice 2 problems after the update
    1. Bluetooth headphone won't connect if I turn bluetooth off and on from SCM window, and my headphones also disappeared from playback device in control panel > sound. This never happened when I was using win 8. The ways to reconnect with any bluetooth device again are, first, disable then re-enable "Realtek Bluetooth 4.0+High Speed Chip" in Device Manager, another way to do the job is to restart the machine. This is very annoying because I can't use SCM alone to turning bluetooth on/off.
    PS. I use SCM from windows 8 as the new one for win 8.1 doesn't has trackpad control, but tried both version and still get the problem
    2. Just after I updated Bios and EC, I used Samsung magician to observed my SSD (samsung 840 pro 128GB) but it shown that my SSD is running in Sata II 3Gbs/s which never happened (again) in Win 8. I also used other program to see if it's running only 3 Gb/s and benchmark results dropped by half from those with Win 8. I tried to updated firmware&EC and AMD catalyst control but that didn't help. 
    Does anybody ever experienced anything like this??  Please help. Any suggestion is welcome.
    Thanks you 

    This is really the first I've seen any issues regarding this. The bluetooth is especially strange. The best I can say regarding that issue is to contact MSI about it.
    >>How to contact MSI.<<
    The Samsung 840 Pro was very troublesome on most of the GT60/GT70 notebooks, as it wouldn't run at SATA3 speeds on those, at all, ever. No matter what Firmware/BIOS/EC or driver you used, it just wouldn't work. No one ever figured out why, most just shy'ed away from using it because it was a problem and didn't perform as well over time compared to other drives. Perhaps try checking in the bios to see what it's recognized as before Windows boots to see if it shows up at SATA3 or SATA2 speeds?

  • Cannot use Touch keys on Satellite P300-172

    Hi,
    so I was cleaning my Toshiba laptop last week and after accidentally going over the touch keys it booted my computer up, I thought nothing of it because its happened before but for some reason the buttons have now broke and are no longer responding to touch and so they are now constantly on, this is annoying on numerous levels, 1 been that it drains on the battery a lot, the light it puts off at night is very annoying, and most of all I cant turn it off cos they wont work, as a result I can no longer use the touch keys
    If any1 knows how to fix this please post a reply
    Thank you

    tnx but that didnt work, instead i took the AC out, ran the battery dead, removed battery, re-inserted it, plugged AC back in ,started it up n they all seem to work again now :)
    tnx again anyways

  • HT1212 my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

    my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • How to get used to the touch keys on iPhone 4S?

    My sister just switched from her old BlackBerry and bought a new iPhone 4S. She loves most of the experience except she has trouble texting with the touch keys. Her BlackBerry had a physical keyboard, so this is probably why she has trouble texting on iPhone.
    Do any of you have any suggestions on getting used to the touchscreen keyboard?

    Brookstone has a keyboard case for the iPhone. This might be an option to consider.
    See this link: http://www.brookstone.com/bluetooth-wireless-keyboard-case-for-iphone

  • E71 one-touch key reverts to default setting

    Hello,
    Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
    Menu->Tools->Settings->General->Personalization->
    One-touch keys->Messaging key->Short press
    Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
    Go back to the main screen, press the Messaging one-touch key.
    I get:
    "Item no longer available. Restoring default key setting"
    I found a similar report for the E65 on the web (no solution).
    The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
    Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
    Any hints?
    Thanks!!
    Joao S Veiga

    jsveiga wrote:
    Hello,
    Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
    Menu->Tools->Settings->General->Personalization->
    One-touch keys->Messaging key->Short press
    Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
    Go back to the main screen, press the Messaging one-touch key.
    I get:
    "Item no longer available. Restoring default key setting"
    I found a similar report for the E65 on the web (no solution).
    The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
    Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
    Any hints?
    Thanks!!
    Joao S Veiga
    Hi
    Just tried it on mine (UK - 4 days old) and it works fine. Not much help I know, but it shows that its not an OS bug.
    Mr B
    Grey Steel Nokia E71-1 (252.06) ; 200.21.118 ; 27-11-2008 ; RM-346

  • Satellite A300 The Touch keys are not working since I got it

    Hello!
    My sister bought this amazing laptop for me and since the date that I got it (5 months ago) , I was not able to use the touch keys on the top of the keypad. At first, I thought I was doing something wrong and that I needed to activate the, but I read the whole manual and I couldn't get an option to activate it. I am using Windows Xp professional with service pack 3. Please help me as soon as possible. I listen to music a lot while I work with my computer and it would save me a lot of time to get those buttons to work.
    Thanks in advance.
    Denise

    Hi!
    Thanks for your replies but in this case, it is not the Touch pad the one that it is not working. They are the touch keys that are on the top of the keypad on the right of the power on button. They are 6 of them. One seems to me for muting or unmuting the sound, other four are the regular play/pause, rewind, stops and forward button ant the other one has like the drawing of a music note. Do you know how to make them work?
    Thanks
    Denise

  • E72 - One-Touch Keys Problem

    Hi all,
    could someone with an E72 try to assign to one of the one-touch keys (e.g. the calendar key) an application which is not one of the default ones.
    When I try to assign one of my own applications, I don't see them (only the default applications are shown).
    This was working perfectly on my other E-Series phones (E63, E55).
    Is this a general problem or is it just a problem with my phone?
    Thanks in advance
    FreeBird
    Solved!
    Go to Solution.

    Thanks for trying to help me.
    That was a strange problem. I had to change the phone language to another one and then back to the original one. After that I could choose my own applications again for the One-Touch keys.
    Never had this problem on my other E-Series phones.
    Anyway, problem solved.
    FreeBird

  • Touch keys not working

    I used the hp 6910p for about 6 months, usual activities, but many today do not see the touch keys work anymore, when click, no bright lights, a light button but has no effect. The brothers have any experience with treatment to help me

    yep...im stuck with the XP MCE. I havent upgraded to Vista or Win7 because as far as i know the touch keys wont work with this 2 OS.
    Im still using fabric settings on my qosmio. Ive formated the pc but the problem with the touch keys is still there. Like today i booted the pc and touch keys were working fine. Yesterday i booted the pc..worked for about 1h on it and the touch keys werent working.
    Sometimes what happens too is the fact that the touch keys dont work after the boot...but after 10min or so they start working.
    I cant find the drivers for this problem..are any available for this problem?

  • E65 one touch key

    Hi,
    Is there any way to change the one touch email key to default to text messages??
    Thanks in advance
    Dave 

    jsveiga wrote:
    Hello,
    Could someone who has a E71 (or E71-3) please try this? I'm wondering if it's a fw bug, or something with my phone only:
    Menu->Tools->Settings->General->Personalization->
    One-touch keys->Messaging key->Short press
    Select "Camera", or "Clock" (I'm actually trying GMail, but maybe you don't have it installed).
    Go back to the main screen, press the Messaging one-touch key.
    I get:
    "Item no longer available. Restoring default key setting"
    I found a similar report for the E65 on the web (no solution).
    The local Nokia support asked me to "send the phone to a repair center" because at the support center they "don't have a E71 to try that" (!!)
    Mine is a 10-day old E71-3 (850/2100, Brazilian WCDMA band), 100.07.76 fw (no update available for its 0567733 product code).
    Any hints?
    Thanks!!
    Joao S Veiga
    Hi
    Just tried it on mine (UK - 4 days old) and it works fine. Not much help I know, but it shows that its not an OS bug.
    Mr B
    Grey Steel Nokia E71-1 (252.06) ; 200.21.118 ; 27-11-2008 ; RM-346

  • Qosmio F60 - USB ports & touch keys are not working

    Hi,
    After a clean install (win 7 home prem), i found most of the drivers, but still have following problems.
    1) when i hook up my external hdd or any device to any usb port, although it powers and tries to read, but does not show in my computer and does not work
    2) the touch keys (eco, wireless, media buttons) dont work. After installing value added pack, it opens up a button assignment tool and asks me for input for button assignment
    3) The reason for clean install was new 250gig SDD to replace my 750gb toshiba hdd. this is the 3rd time hdd has corrupted in 2 years (not happy), however, the ssd halts the laptop as well, and i have to restart
    Your help is much appreciated.
    [email protected]

    Do you have the latest firmware on the SSD?
    Have you installed all the drivers and software listed on the Toshiba website? Make sure you install the Intel Chipset utility first, then TVAP second.
    Also make sure you have Win7 Service Pack 1 before installing drivers, and update the BIOS to the latest revision.
    If you still can't get it working, you can order the Recovery Discs from Toshiba and install the factory image on the SSD so everything works properly.

Maybe you are looking for