Touch not working on ENVY TS laptop since Windows 10 install

OK, I've just updated a perfectly working Windows 8.1 Envy touchscreen laptop to Windows 10 and my touch input has ceased working, Windows 10 tells me "no touch or pen input is available for this display". Given this is a relatively recent laptop, bought just over a year ago, I'd rather expect it to have drivers that work with Windows 10. Suggestions anyone?

Hi, I have upgraded my HP envy Touchsmart 15" (15-j013ea) to windows 10 as well and am having a similar issue to you. Initially the touchscreen was working well following upgrade from 8.1 to 10. I then did a clean install of 10 onto a new SSD. The touchscreen is not showing up under HID devices in device manager, but seems to be working as a mouse. I can touch the screen to move the cursor, double click, but scrolling does not work properly. Basically it thinks it's a mouse! Like you - windows says "no pen or touch input available" I have trawled the web to try and find decent drivers, but to no avail. Come on HP - sort yourselves out. These laptops are designed for touchsceen and some working drivers would be greatly appreciated. Matthew

Similar Messages

IPod Touch not working with Yamaha YDS-11, since version 3.1.1

In July 2009, I purchased a Yamaha home theater receiver model HTR-6240 with an iPod Universal dock YDS-11. The iPod Touch worked fine on it until I upgraded the iPod firmware to 3.1.1. When connected, it charges the iPod but the music only comes out of the iPod internal speaker and static comes out of the stereo speakers when turned up. I use an FM transmitter in the car that uses the line out and charges the Touch, and that still works since the upgrade. The Yamaha dock works fine with my 4th gen nano, so I am wondering how the 3.1.1 Touch upgrade affected the line out. Has anyone else run into this situation?

I'm having the same problem using I use my iPod Touch (Gen1) in a Denon ASD-11R Dock hooked up to my receiver. Prior to installing the upgrade, this setup worked very well and I was able to view all of the functions on my TV screen and fully control the IPod. Since the upgrade, when I try to view the IPod Touch through my system, it shows that it is "Loading" for about a minute and then reports "No Song". I tried rebooting and restoring the IPod a couple of times and this did not change the situation. I can still control the IPod through my remote (play, pause and skip songs), but cannot get it fully functional with my sound system like it was prior to the software upgrade.

Connecting my iphone to wall charger makes my iphone touch not work properly

I have a iphone 3g and a orignal apple wall charger when i connect my iphone to charger it makes my iphone touch not work properly, but it charges the phone properly.the data cable is also working properly. So can any one help me out here.thanks

Holy smokes, I thought I was losing my mind, but that's the exact same thing that's started happening to me since this whole 4.3.1 "upgrade" disaster started - hooking it up to the wall charger overnight, wake up in the morning and it's a brick requiring multiple attempts to restart.
It's also randomly and spontaneously crashing - it'll be on the table or couch beside me, I'll catch movement out of the corner of my eye and look over and see a silver apple.

Nokia Lumia 720 Touch not working even after repla...

Hi ,
I had bought lumia 720 on 31/05/2013 , but on 28/12/2013 the touch was not working or the touch was working on its own. Since my phone was in warranty then, they replaced the touch free of cost. But again from 20/08/2014 my phone is having the same problem, touch not working. When i showed it to Nokia care, they told that again they need to replace the touch , it will cost around Rs. 7950 (since my phone was out of warranty this time)... My question is, within 1 year 2 months , twice the touch pad has problem. What kind of phone it is .... Please think before buying Nokia touch phones, I think still they are far behind in touch screen technology ( no offense :-) )....
Not only me, one of my friend also facing same problem with Lumia 720 ....

Not beeing familiar with other countries consumer laws and consumer rights, I can only speak for my self and Norway. But as far as I'm concerned I would have expected extended rights for the new parts and the labour. - If however the fault can relate to the parts involved with the mentioned replacement.
But if this is not possible in your country, there isn't much to do other than repair it for pay or leave it.

Sound not working Notebook Envy 15 TS windows 8 and windows 8.1 - problem continues

Hello,
My computer sound stopped again.
I posted previously:
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Sound-not-working-Notebook-Envy-15-TS-windo...
After I`ve followed David`s steps my computer`s sound started working again. But it didn`t last. The sound stopped working just one day after.
I did the procedure again, and it worked. But just for a few hours.
The second time I reinstalled the IDT codec I noticed at the device manager that there is no conflict at the IDT High Definition Audio CODEC.
Instead, the conflict appear in another item of the sound, video and game controllers topic: high definition audio device.
Is there another codec I should reinstall?
Could anyone help me?
Regards,
Luiz

As nobody asked me yet, I`m going to provide some additional information, hoping this can help getting me some help!
The properties device shows the following log:
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
Driver provider: Microsoft
Driver date: 22/08/2013
Druver versuib: 6.3.9600.16384
Digital Signer: Microsoft Windows
The Driver File Details shows the following driver files:
C:\WINDOWS\system32\drivers\drmk.sys
C:\WINDOWS\system32\drivers\HdAudio.sys
C:\WINDOWS\system32\drivers\ksthunk.sys
C:\WINDOWS\system32\drivers\portcls.sys
C:\WINDOWS\system32\SysFxUl.dll
C:\WINDOWS\system32\WMALFXGFXDSP.dll
Beyond this files above listed, the driver details sogs these informations:
Provider: Microsoft Corporation
File Version: 6.3.9600.16384 (winblue_rtm.130821-1623)
Copyright: (c) Microsoft Corporation
Digital Signer: Microsoft Windows
More information:
If I ask to Ubdate Driver, with automatic serch engine, I get a message saying the best driver software for me is already installed and that mine driver software for the "High Definition Audio Device" is up to date.
Can anyone help me now?
Thanks,
Luiz

Camera not working on brand new laptop

Camera is not working on brand new laptop.

You do it manually by launching FaceTime and ensuring that FaceTime > Preferences... show that FaceTime is turned "ON".

Is there a fix to touch not working? All updates are done. Intermittent problem

Is there a fix to touch not working? All updates are done. Intermittent problem

Do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
If that does not help, take it to an Apple store genius bar and have the techs check it out to make sure there is not a hardware issue.

HT4101 Why does my lightning sd card reader connection kit not work on my iPad mini since I upgraded to ios7.

Why is my lightning sd card reader not working on my iPad mini since I updated to ios7. It worked perfectly well before upgrade.

Try rebooting your iPad: Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart.
Is the lightning kit you use an Apple kit or aftermarket? If it is Apple and after rebooting it does not work, return it to an pple Store and they will replace it.

HT1351 Now update v.ios7.1 my iphone 4s..after update with itunes look have something about assistive touch not work

After to update ios7.1 have something it wrong.assistive touch not working some before

1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414

Keyboard not working properly on HP laptop - Pavilion g series/Windows 8

My Keyboard keys are not working properly on HP laptop Corei3 - Pavilion g series/Windows 8. Please I need help.
Monty West

Hi Monty12,
I understand that you are having a problem with the keyboard key for your laptop. I will try my best to help you with this issue. To better guide you, could you please give me some more information.
1. What is the Model Number of your laptop? LINK: How Do I Find My Model Number or Product Number?
2. What operating system are you running on the laptop?
3. Are the keys sticking?
Please let me know and I will be happy to help.
Thank you,
I worked on behalf of HP.

My sound or camera are not working on my Cinema Display since upgrade to Yosemite

My sound or camera are not working on my Cinema display since Yosemite clean upgrade. Running Mac Mini running 1010.1 Yosemite Late 2009 model with Intel 2.53Ghz Core 2 Duo with 4 Gig of memory Apple LED Cinema Display 27 Inch with NVIDIA GeForce 9400 256 MB graphics.
Could anybody help?
No Option to pick on Sound, photo booth saying no camera connected.

Fixed. Cleaned out the USB connector and all seemed fine.

HT4623 i cann't reset my iphone the phone speaks arabic touch not working properly

i cann't reset my iphone the phone speaks arabic touch not working properly

Triple tap the home button to turn off VoiceOver.

My Satellite A25-S279 (WinXP) will not connect to the internet wirelessly since UVerse was installed

My Satellite A25-S279 (WinXP) will not connect to the internet wirelessly since UVerse was installed. (Rather, I should say
it 'connects', then immediately disconnects.) When I had regular DSL, there was no problem, but since UVerse installation,
I can connect ONLY with the ethernet cable.
Thinking it was my 'old' computer, I took it to the local computer place---they were able to connect instantly (wirelessly) AND maintain connection. Sooo...I've told this to ATT, & had 2 different techs out here, both of whom were very patient & tried EVERYTHING they could think of, & both of whom failed to fix the problem. They maintain that it is NOT the fault of the modem/router, but is some 'miscommunication' between my laptop & the modem/router.
Is that possible? Is there a setting I need to change on the laptop? If it worked BEFORE UVerse, and if it STILL works at the Computer store, and if it works WITH the cable, why won't it connect wirelessly?
Thank you SO much for any thoughts!

It is possible. While it's not common, sometimes you could have a working router and a working wireless card in a laptop, but they just don't communicate. It sounds like that might be the problem unfortunately.
- Peter

Mic Jack not working after Driver Update, Console unavailable, can't install

LMic Jack not working after Driver Update, Console unavailable, can't install? I've had nothing but problems after downloading the latest updates via the auto-updater.
I'm currently using the Creative SB X-Fi Pro Series card. I've had it for close to 6 months and have not had any issues until I ran the auto-updater last night, and while it downloaded over 250Mb of updates, all of them failed to install as described below.
I'm running on Windows Vista Ultimate, 64-bit
My main issue is the fact that my microphone is no longer working. I've done a lot of searching and I think the problem has to do with flexijack not being a microphone jack, but instead is an 'in-line' jack. I can no longer find my audio control console, which allows me to switch between gaming and entertainment modes, ect. The solution I found on the KB says that you can switch the blue jack on the back of the card from an in-line jack to a mic jack within the Audio console. I tried downloading it, but while going through the install, I get an error saying the files could not be found and a prompt which asks for a disk or file location. The same thing pretty much happens with all of the items I attempted to download and install.
I was able to run console fine, as well as use my mic yesterday before I attempted any updates. I attempted the updates because since I've had the card, I've had issues where after I exit a game, all my sound will become crackly and static. Before, I would simply open up the console and switch back-and-forth from gaming to entertainment, which would fix the problem most of the time. If that didn't work, a restart would fix it, but now I've opened up a whole new set of issues.
Any help would be greatly appreciated.
I also want to say that the support tickets should not require a serial number to submit a new ticket. My product is registered, so I got rid of the box which contains all that information, leaving me at the mercy of these boards...

Hello all. Fisrt of all, this are my specs: Yoga 2 pro 13". WiFi card: Intel(R)Dual Band Wireless-AC 7260. I bought it from Best Buy on November 27, 2014. If you aquired your Yoga before this date, you may have the single band WiFi card. As many of you have experienced, I also had a bunch of issues with my WiFi connectivity and this is how I was able to solve it. At least it has been a couple of days that I haven't had any issues. The first symptom was the usual connection drops every X amount of time. For me it was about every 2 hours. I first unchecked the "Allow the computer to turn off this device to save power" option in the Power Management tab of device manager and disabled U-APSD support in the Advanced tab of device manager. This action did not solve the problem. I then downloaded and updated the driver from the Intel web site (http://www.intel.com/p/en_US/support/detect) and this seemed to solve the drops; however, a new problem arised: Everytime my Yoga would wake up from sleeping mode, all my wifi networks were gone and the adapter showed as disabled in Device Manager. I would have to anable it to have my networks back. It was a solution but a pain the butt to have to do this everytime. After hours of reading post after post in several forums, I read a repy from Lenovo asking to try leaving the "Allow the computer to turn off this device to save power" CHECKED if you were using the latest version of the driver. I went back to device manager and checked it back and that seems to have solved the problem. So far I haven't had any drops and everytime my laptop comes back from sleeping mode the WFi connection is still there! Here is a recap of how everything ended up: -The driver version I installed is 17.1.0.19-The driver date is 7/21/2014-In device manager|Advanced, U-APSD support is Disbled.-In device manager|Power Management, "Allow the computer to turn off this device to save power" is checked. Hope this helps somebody else.

HP FQ834UT USB Universal Docking Station software won't work on my HP laptop with Windows 7 64 bit

I am using Windows 7 and when i went to load software for my docking station, HP FQ834UT USB Universal Docking Station, it said it couldn't use the driver. Is there a software upgrade to allow this driver to work on a HP laptop with Windows 7 64 bit operating system?

I have the same issue - I have it installed on my Windows 7 64-bit machine and although it is running, it doesn't work. I am sitting here in Starbucks, which has a Verizon Wifi hotspot (actually Boingo - which is what Verizon Wi-Fi uses) and the "Connect" box does not appear. I had the same issue at an airport recently. It's one of the worse pieces of software I have had the misfortune to use. When it fails to connect, it causes the Wifi connection to drop (incompatibility with Lenovo Access Connections, maybe). I don't think that Verizon understands the meaning of "QA" and "Software Testing".

Touch not working on ENVY TS laptop since Windows 10 install

Similar Messages

Maybe you are looking for