Touch Pad error

I just got an HP G62-347CL notebook and every once in awhile a picture with a finger comes up with a line through it and the light on the touch pad turns yellow and it stops working, I have been plugging in a mouse and that works but I mainly like to use the touch pad when using the computer. Any ideas?

that is the touch pad lock. if you double tap where the little amber light is in the upper left hand corner it will turn the touch pad back on.... if you don't want the pad to be be able to turn off go into the synaptics pointer setting and turn off the disable touch pad feature.

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Hp 15-r007tx synpatics touch pad error

Hello,
I bought hp 15r-007tx im unable to install touch pad software, after installing software im getting a error please help

@imdanuts ,
Hello and thank you for posting on the HP support forums. First thing you will want to do is a Windows system restore back to before you installed the software.
Using Microsoft System Restore (Windows 7)
Then only download and install software from the HP support page for your system. If you download from any other site it may not work.
HP 15-r007tx Notebook PC - Software & Drivers
Please post back if you have any other problems with this.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Firefox (latest and greatest) has been giving me synaptics scroll wheel errors. It has worked fine up until 3 days ago. I have the latest driver for the touch-pad, from synaptics, for my toshiba laptop L505D-S5986. Operating system is Windows 7 (32-Bit).

Firefox (latest and greatest) has been giving me synaptics scroll wheel errors. It has worked fine up until 3 days ago. I have the latest driver for the touch-pad, from synaptics, for my toshiba laptop L505D-S5986. Operating system is Windows 7 (32-Bit). Have tried it on other browsers, and works as it should. The last add-on i installed for Firefox was "Fox Filter" so my kids couldn't accidentally stumble onto sites of immoral tastes. I can't see why that would have any effect, but it was the last update/add-on i installed to the browser, but even then,.......it was working fine for a week and a half afterwards until now. Please help.
== This happened ==
A few times a week
== A week and a half after i installed Fox Filter. ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

Hello Steve.
You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
If you detect a faulty add-on, you should contact its author for support. You can also search for alternatives. Site filters are relatively common in the add-ons gallery: [http://addons.mozilla.org addons.mozilla.org].

Conflicting device error for keyboard and touch pad on thinkpad laptop

Hello,
IBM Thinkpad T43
1875
Windows XP (SP3)
Keyboard and touch pad completely do not work in Windows.
They do work in BIOS.
Tried connecting external USB keyboard. They also does not work
Getting Conflicting Device error in Device Manager for keyboard and touch pad
exclamation point is on the keyboard device.
getting Error Code 10 on keyboard.
I cant go to a prior restore point. That does not work.
tried uninstalling them, that didn't work either.
can't change auto configuration...it is grayed out.
Please help.
What can I do?

This is really strange I must say...
But you say you are using the same drivers for both 32-bit and 64-bit, this shouldn't affect the PE-part, but make sure you are using the correct drivers 64-bit for x64 OS and 32-bit for x86 :)
If you make a bootable memmory stick from the 32-bit deployment share, does it work then or is it the same problem?
Could it be as easy that the deployment share isn't updated?
//Andreas
Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin
I also said that nothing's missing so, I thought it implies that only correct drivers are there.
I filter out all unwanted versions from both deployment shares to save on disk space.
Deployment Share have been refreshed several times with refreshing PE images too.
Mem-stick for 32-bit version works fine - keyboard and touch-pad work in it.

Keyboard and Touch-Pad Not Working After Having to Install New Hard Drive

I had to install a new hard drive in my HP Pavillion DV9700t that has Vista Home Premium 64-bit. After going through the recovery process with backup disk the built in keyboard and touch-pad do not work. During the installation, an error message came up saying something along the lines of "the drivers are not supported by this verison of windows because they are unsigned." The drivers that had that error were "hpqkbfiltr keyboard filter driver," "HP remote control HID Device," and "hpqkdfilter driver." I tried to update the drivers for the keyboard from the hp website, but the keyboard and touch-pad still do not work.
My question is, where do I find the digitally signed drivers for the keyboard and touch-pad that Vista won't flag and disable?
Help please!

Sparkles,
Thanks for the suggestions.
When dealing with MS Fix It, I was choosing run. Upon further investigation on that site, there really isn't a scan that applies to my issue anyways I tried the .NET Framework repair tool, and that seemed to work. It told me to try re-running what I was having issues with, so I tried running the Windows PowerShell again, but again was faced with the following message "windows update standalone installer encountered an error: 0xc8000247." I went back to the .NET screen and hit "Next" because it didn't work, and that responded by saying they were going to submit logs to Microsoft. I won't hold my breath on that one.
I'm to the point where I honestly don't care anymore. I have no idea what to do, because doing a clean install with the discs HP sent me isn't going to help because they are just recovery discs, and not an actual Windows disk. This is the second hard drive I have had to put into my laptop and use those recovery disks on in the last 3-years. The built-in keyboard hasn't worked during that time frame on either hard drive. I don't think the recovery disks I was sent install properly. Not sure where to go from here. I spent way too much money on this laptop years ago having it custom built to handle all of my drafting programs, so I don't want to just kick it to the curb. I was looking into the possibility of just replacing it, but I cannot stand the Windows 8 interface.
I guess I should have fixed the issue with the keyboard on this hard drive before loading all of my programs. Between the recovery disk install, formatting of the hard drive, and installing all of my programs it took well over 12 hours. Not really looking forward ot that again Then there's shockwave and flash and all of the other goodies that my recovery disks won't restore anyways.
Sorry if this seems like a negative post, but I'm just tired of trying to no avail. Maybe I should just take it somewhere to get it looked at, but I can't see them being successful if the recovery disks won't help anyways.
Thanks for you help,
MadBuch

My touch pad is not working and HP tech support has already tried uploading a driver update. Help

HP Pavilion g6 notebook pc, windows 7 64-bit. I have two issues with my brand new computer. I have recieve a low disk space error when I try to back up my computer and my touch pad moves to the edges when I tap the touch pad and often I have to tap the touch pad more than once to get it to respond.

I have also recently also updated my Bios from version 1.90 to version 2.1. After that my touchpad is also not working. I have tried to install the latest driver from toshiba, and from Synaptics, but nothing works. My device is recognized in the control panel, but does not respond to any commands. I have also searched for possible solutions, but have found nothing. I have a Toshiba Satellite L300-21H. I also use my Touchpad often, and I would also like to downgrade my Bios, because I think that it will take a while before a new Bios comes out.

HP Touch Pad freezing and will not restart nor shut down.

My HP Touch Pad will not reboot nor shut off. I have a "hp" logo on the screen that will not go away. I have tried all of the 5 Ts with no sucess. I tried downloading webOS Doctor several times but when it went to connect my device I got an error message that stated " Connect your device directly to your computer with your usb cable." The screen below has "Help" and "Next". Next is greyed out. I inserted the usb cable into different ports on my computer and made sure that they were listed under my computer tab. I was unable to get the "Next" button to be useable. Any ideas about how I can make this connect to the touchpad? or even how I can get it to unfreeze. Appreciate any help.

Just to be sure you've followed the directions fully, here is my "Doctor How To" file:
How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable. The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista Available USB port (not a hub or secondary port). Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java. 210MB of storage space. Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes. During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
Get your TouchPad ready to update
Hold the Power Button for several seconds until a menu appears. Tap Shut Down to completely power down your device.
Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor. Follow the on screen directions up until you are asked to connect your device. Select the language you selected on your device, and click Next. Confirm your language choice. Click Accept to accept the terms of use. Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this part take a few minutes to complete. After webOS Doctor finishes checking your system, you will be asked to connect your device.
Connecting your device and finishing the webOS Doctor update
Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device. Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2. Windows will find your device and may offer to install two different drivers. When asked to install drivers of OMAP, select No, not at this time. When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor. Click Next. Do not disconnect your device from the computer during the update process. When the Reset Complete screen appears, click Done. Wait a few minutes for your device to reset. You're done!
WyreNut
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Touch pad doesn't work

I have a hp g60-233 nr notebook PC. Vista. Touch pad always worked til my wife plugged in her mouse now neither one works. The light is white not yellow or orange. I've tried uninstalling, tapping left coner twice, fn+prt sc,shift number lock u name it I think I've tried it from this very website. I don't no what else to try can SOMEONE please help me or is my computer shot? It keeps saying it corrupt code 39. I even did the unplugged adapter n battery n hold button for 30 sec n still nothing. Thanks

Hello Jred75,
I have read your post on how the TouchPad on your notebook is not working since plugging in an external mouse, and I would be happy to help you!
Since the error message, Code 39, in the Device Manager indicates a missing or corrupted driver, I recommend removing and re-installing the TouchPad drivers for your computer. This can be done by removing the external mouse; removing the drivers from Programs and Features, and then deleting the remaining software from the Device Manager. Once the software is removed from your computer, please restart it.
The next step is to install the drivers for your Synaptics PS/2 Port Touchpad. This should enable your TouchPad once again.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Touch pad not working - Satellite Pro A300

I have just turned my laptop on after a day of not using it and the touch pad is not working correctly.
Whenever i try to move the mouse is goes all over the place and starts clicking on things when im not and highlighting and dragging things all the time when i'm just trying to move the mouse somewhere.
Its as if it has a mind of its own.
Does anyone know what is wrong with it please or do i just need to get a new one?

I found this forum while trying to get my niece's Sat Pro A300 working. I HAVE SOLVED THIS PROBLEM. In the end I removed Vista and installed XP SP3. (Note: to do this you need to change the BIOS SATA setting to "Compatibility" for the XP install to see the Hard Drive). The Touchpad still did not work. The Synaptics drivers from the Toshiba Australia site would not install, the installation wizard said "iKernel.exe" was missing. The driver for XP/Visata 32-bit from the Synaptics website said it wasn't a 32-bit app or similar error.
So, I used the Toshiba Utility to do a Windows update of the BIOS which took it from ver 1.03 to 1.08. Note: the 1.09 version won't install on this machine. Note: the update changes the SATA setting mentioned above to the other option i.e. not "Compatibility". You need to change it to "Compatibility" for the machine to reboot into XP properly.
Restarted, and the Touchpad worked, except it comes up as a PS/2 Mouse, but it works.
I then went to the Synaptics site and installed the Windows 2000 driver and now I have a working Touchpad which is identified in Device Manager as a Synaptics Touchpad.
Hope this helps. Maybe in Vista just updating the BIOS to 1.08 would be enough to make it work. I dropped back to XP because Vista was very slow, and not working properly.
Now, all I need to do is find out what the last "Unknown Device" is, although it doesn't matter as everything is working.
Why do they make it so hard?!!?!!
Message was edited by: keithm

Mail and Touch Pad problems

Didn't know where to put this so I put in Leopard and Mail...
I'm using a MacBook Air running 10.5.3 and a friend of mine is using a Powerbook 1.5 GH running 10.4.latest. The mbAir track pad is set up as: Tap to Click, Dragging, Two Finger > Secondary Click, Scroll (Pinch open & close Rotate), Screen Zoom, 3 fingers > Swipe to Navigate. The powerbook is very similar but since it doesn't have the iPhone type touch pad like the Air, it's not quite the same set up.
We were talking the other day and realized that we are having the same problem: whenever we are in Mac's Mail program and we are typing, all of a sudden we find ourselves on another line somewhere in the text that we have just written. Some of the text that was just type may have also been deleted. We both find that we can't figure out how it is happening.
The only thing I know is she (with the Powerbook) didn't have this problem until I turned on some of the other features of the touch pad, such as Tap to Click and Secondary Click, etc..
Has anyone had this happen to them?
Does anyone have any idea what is happening?
Any ideas are appreciated.
Thanks,
Jim

Yes, I am having this problem. Here's more detail:
In Mail:
I can type into Mail's To: (or CC: or BCC:) field one address that is in the address book; the auto-complete works, and when I press Return or comma to auto-complete and start entering another recipient, everything I type thereafter is cumulatively reproduced. It looks like this, for example:
(Babbette Duck)MMaMarMarkMarkSMarkScMarkScuMarkScupMarkScuppMarkScuppeMarkScupper (...etc.)
The name above in parens ( ) represents the successfully entered e-mail address. Everything after it is what happens (I selected and pasted it right from Mail) when I then try to type another name. As I type letters, something takes each letter I type, repeats it and every subsequent letter I've typed, and adds the new letter I type. Every character key, plus Delete, Return, and Shift, and the arrow keys, results in the reentering of the previous typing as illustrated above. Only the modifier keys Control, Option, and Command, the F keys, and the sound volume keys, are unaffected (and modifier+character combinations).
Trying to edit a name in Address Book (which I hadn't done before reading your post) results in the same phenomenon.
Then there's a weird thing: If I then select all the text in the To: field, using either mouse or Command-A, and delete using the 2nd-row Delete key, everything is deleted BUT then the name I was trying to type in appears, correctly typed. So somehow it is registering correctly, but it's as if the system is, after one entry in the To: field or any typing into an Address edit field, using any subsequent keys as select/copy/paste of everything that is typed before it.
And Console is now showing anything at all, let alone an error.
Message was edited by: DStewart

Satellite A300 - touch pad dead after BIOS 2.20 update

Hi,
exact model is Satellite A300 PSAGCA-06M01N running Win XP.
i had a problem with the webcam, and i read in the forum that it may be solved by a BIOS update. so i went ahead and downloaded the latest BIOS from the toshiba website specifically for my laptop model. it went completely well with no errors.
however when the computer restarted after the BIOS update my touchpad doesn't work anymore.
i went to the Device Manager and could still see the Synaptics touchpad device and it says "This device is working properly". but its totally dead and will not respond including the 2 buttons. before i updated the BIOS i had never had any problems with it.
Tried FN+F9 to no avail. plugged in a USB mouse and it works with no problems. In fact, when i plugged in the mouse the synaptics software said " Disabling the touch pad due to external pointing device" so the device driver for the touchpad is working.
if i remove the mouse it will say the touch pad is restored but it is still not working. rebooted many times and still the same problem. went into the BIOS and selected "Default" still a no go.
Can someone offer any advice or ideas please?
I really need the touch pad for the way i use the laptop...

Hi,
thank you for your reply. i already checked the BIOS setting for "Pointing Devices" and made sure its enabled. its the only setting in there that relates to the touch pad. just to make sure though i disabled it and then rebooted, after which i rebooted again and enabled it to no effect. i know this is not an isolated instance, as my search has turned up some with exactly the same problem. I'm really disappointed with Toshiba.
regards,

HP Touch Pad - Web OS Doctor FREEZES at 12% - Brick?

Trying to recover my touch pad. Web os doctor runs but freezes at 12% everytime. Any suggestions?
Post relates to: HP TouchPad (WiFi)

I am having the same problem. HP Touchpad Wi-Fi 32GB. Stuck at 12% and eventually the WebOS Doctor comes back with "We are not able to reset your device. Please go to HP Support for help." The link to HP Support takes you to a help page that doesn't help at all. Touchpad screen shows the processor with arrow pointing down on it. HELP!
Stupid for me to try and update using the WebOS Doctor. I had already updated via wi-fi to 3.0.2.
Anybody else figure this out. Any response from HP/Palm would be greatly appreciated.
******** UPDATE!! *****************
After spending 3+ hours surfing the web and probably trying WebOS doctor 20 more times, I finally have made some progress!
I read on other forums that the 12% is a specific percentage after wich the Novacom drivers kick in? or something like that. I thought that maybe the drivers that were downloaded with the Java file might not be adequete so I came across a site that had a link to the newest novacom drivers:
http://code.google.com/p/universal-novacom-installer/downloads/detail?name=UniversalNovacomInstaller...
After installing those drivers, I fired up WebOS Doctor, crossed my fingers as the progress bar went from 2%...4%..8%..9%..12%....13%!!then 21%... I couldn't look anymore and didn't want to be too excited because I've been there before, only to be dissapointed with the "Not able to reset your device" error....so I just opened up another browser and started surfing....after about 2 minutes, I cautiously looked back.. it was at 83%!.. before I knew what happend next, it was done and the touchpad was reboting into that HP logo and soon it was glowing and then the blue screen with the languages!! Yeah, I was that excited. Hope it works out for the rest of you... good luck!

Touch pad Failure T400

Hello,
I apologize in advance if this has already been posted and solved.
I have a T400 and the touch pad just randomly stopped working. I tried to use the shortcut 'Fn + F8" to get the UltraNav Utility to work, but it threw me an error. It told me to enable the touch pad in the BIOS. I tried looking in the BIOS and the track pad does not have an option in the BIOS. I looked in a similar laptop and there is in fact a BIOS setting for this. I have already done a BIOS update and taken apart the computer to see if it got unplugged. I put it back together and it still didn't fix it.
Does this mean that my touch pad is dead?
Thanks in advance,
JD

I have a T400 that had a touchpad (Ultranav) failure and the problem was fixed by a systemboard replacement. Call this machine in for service if it is under warranty.

The touch pad on my MacBook has become hypersensitive or totally unresponsive.what can I do to fix this?

TThe touch pad on my MacBook has become hypersensitive as well as unresponsive. I have restarted numerous times only to have the inability to log on. I can't select the user, hence I can't enter my password. what do I need to do? Recently installed a few updates but can't tell you more, as I can't get any further than the user screen What has caused this? Help!

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Z61p Touch Pad not working

After recently having a bad pool call error, I purchased a new hard drive and did a fresh install of windows XP and downloaded/updated all the drivers and thinkvantage tools but I cannot seem to get the touch pad working. I downloaded the most recent ultraNav utility and drivers. It is grayed out in the thinkpad configuration section. I have tried to enable it in the Bios Setup but the track point is the only option and the touch pad is not even an option. I have removed the keyboard and checked the connection but still nothing. Any thoughts/suggestions?

if the bios has no option for it, then there is good indication that either the touchpad itself is faulty or the connection on the motherboard for the touchpad is faulty.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Touch Pad error

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