Touch pad freezes when gestures are enabled

hp dv6-6112nr, windows 7 home premium 64 bit, synaptic touchpad version 7.5 (driver version 15.2.4.4).
I have latest driver for synaptic device, but i can not enable gestures, since it causes the touch pad to lock when i visit some websites like yahoomail and gmail....

Hi!
Have you tested an external mouse on the notebook? Does it work or not?
Its really hard to say what is the reason for this because Im not a notebook technician but have you tried to update the touchpad driver? You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
What OS do you use and have you installed the notebook with the Toshiba recovery disk or Microsoft disk?
Bye

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Just to be sure you've followed the directions fully, here is my "Doctor How To" file:
How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable. The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista Available USB port (not a hub or secondary port). Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java. 210MB of storage space. Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes. During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
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Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor. Follow the on screen directions up until you are asked to connect your device. Select the language you selected on your device, and click Next. Confirm your language choice. Click Accept to accept the terms of use. Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this part take a few minutes to complete. After webOS Doctor finishes checking your system, you will be asked to connect your device.
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Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device. Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2. Windows will find your device and may offer to install two different drivers. When asked to install drivers of OMAP, select No, not at this time. When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor. Click Next. Do not disconnect your device from the computer during the update process. When the Reset Complete screen appears, click Done. Wait a few minutes for your device to reset. You're done!
WyreNut
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Hi ahause01,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp that you are having an issue with the Touchpad freezing. To assist you more effectively, I will need some more information.
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What Operating System are you running and is it 32 or 64 bit?
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Have you run The HP Support Assistant to help with updates and resolving issues?
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hiii
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1.Download hp support assistant.
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[link:http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
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Hi!
Have you tested an external mouse on the notebook? Does it work or not?
Its really hard to say what is the reason for this because Im not a notebook technician but have you tried to update the touchpad driver? You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
What OS do you use and have you installed the notebook with the Toshiba recovery disk or Microsoft disk?
Bye

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According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
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Although I am an HP employee, I am speaking for myself and not for HP

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Touch pad freezes when gestures are enabled

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