Touch pad not responding when keys pressed on keyboard

hie everyone,
I just brought a new laptop hp pavilion g6 1139tx.
I already have all the drivers up to date.
But when i try to play games and press keys on keyboard and try to use touchpad at same time , touchpad doesnt works .
Not only games i normally tested this and still touchpad doesnt works .
i have synaptics touchpad supporting multiple gesturess,
any help and I would be very grateful
thanks in advance
archit

Hi Neil6610i,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having a problem with TouchPad after the notebook went to sleep. I will be happy to help you with this problem. There is another way to disable and enable the TouchPad. This HP document Using and Configuring the TouchPad has a section Disabling the TouchPad. If that doesn't work then try reinstalling your Synaptics TouchPad Driver.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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