Touch pad not taking driver properly

I have a snyaptic touch pad on my laptop. It was well supported when I was using window 8 x64 and x86 as well as on windows 7 ultimate. But after
I upgraded my OS to windows 8.1 x64 it doesn't work properly. It shows my touch pad as a wheel mouse using PS/2 port. On going to setting in mouse properties->Device settings there are not any options to scrolling and other functions.
Just there are options for left button click and right button click. My laptop is Acer Aspire 4741G (It too supports
Alps pointing device but it doesn't work properly. My touch pad clicks automatically in quick random time so that i can't use it for moving the cursor and scrolling pages. It also worked properly when I was in windows 8 and windows 7 ultimate.)

Hi,
This could be driver issue.
Please try to download the latest driver for your touch pad, and install it in Windows 8.1 compatibility mode to check the results.
Otherwise, contact the manufacture to feedback the issue and wait for the updated package for Windows 8.1.
Kate Li
TechNet Community Support

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