Touch pad not working well

My notebook is HP Pavilion 13 Notebook PC, and the problem revealed just before I bought this new notebook.
This notebook run really well on other function except the touch pad, it not working well caused by the following problems.
When using the touch pad, occasionally, it will return to the place that I move a second ago.
Then, the computer will take it as a click on that place instead of movement.
Eventually, it click on the starting place mistakenly.
I am wonder these is a hardware problem and it may caused by a software problem too, holp someone could help me to solve these problem.
Thanks

Hello @LouisTONG,
Welcome to the HP Forums.
It appears that you're tocuhpad is causing some issues. I will attempt to assist you with this.
If this is a new notebook, make sure you've run all Windows updates and completed any updates listed in the HP Support Assistant.
Something may address that issue.
This may also have something that could help you: Using and Troubleshooting the TouchPad or ClickPad (Windows 8).
If you need further assistance could you please provide the Model and Product numbers for your notebook.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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Hello @LouisTONG,
Welcome to the HP Forums.
It appears that you're tocuhpad is causing some issues. I will attempt to assist you with this.
If this is a new notebook, make sure you've run all Windows updates and completed any updates listed in the HP Support Assistant.
Something may address that issue.
This may also have something that could help you: Using and Troubleshooting the TouchPad or ClickPad (Windows 8).
If you need further assistance could you please provide the Model and Product numbers for your notebook.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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I have a HP G60 operating on Windows 7 (not sure bit) and have problems with touch pad not working.
I was using touch pad and wireless mouse interchangeably for past year.
No recent changes made to system. Suddenly not work one evening. Have tried shutting down and left overnight which has not resolve problems. On one occasion, i was not even able to type and that resolved after re-starting computer.
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Hi,
The numbers are fine
Try the following.
First, ensure the Touchpad is switched on ( the light between the Touchpad and the Spacebar should be white ), then download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, shut down the notebook, remove any external devices connected to the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
When windows has fully reloaded - it will automatically load a generic driver for the Touchpad, but just let it do this. Then open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND HELP

HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
SOMEONE DID ALREADY HELP ME HERE WITH THIS PROBLEM BUT THEY STOPPED RESPONDING | Please check that link out!
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
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Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
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Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Synaptics Touch pad not working

Hi there,
My Synaptics Touch pad not working.
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Please advise.
Thanks in advance!

Hello needsnow,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your Touchpad on the HP ProBook 4540s running Windows 8 is not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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Find out a bit more about me by checking out my profile!
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HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!
This question was solved.
View Solution.

Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
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Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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Message was edited by: keithm

Touch pad not working

please help me sir
I am using hp pavillon sleekbook 15 .. my touchpad is not working is the issue .
before that my touchpad is working perfectecly i just disable the touchpad using the sensor driver
present in the touchpad..and i format the os without enabling the touchpad
.After formating touch pad is not working and synaptic touchpad driver is not installing
in my my os,
what will do?
i need a solution?
Product name: HP Pavilion Sleekbook 15 PC
Serial number: [Personal Information Removed]
Product number: C6K58EA#ABV

Hello,
Sorry that you are having an issue with your touchpad.
About halfway down in this doc there is a section "Troubleshooting when TouchPad does not work in Windows 8" where it explains how to get the latest driver. Also, there are other troubleshooting options in the document.
http://support.hp.com/us-en/product/C6K58EA/5296234/model/5313665/document/c03523373#AbT9
I am working on behalf of HP
Please click "Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

Touch pad not working well

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