Touch-pad stop working after several hours using the laptop

i have bought a new lenovo m30-70 and the touch-pad freezing after working several hours with the laptop.the driver is elan pointing device.after restarting the laptop it works again for several hours normally and then again the touchpad stops working. i tried to install the driver again but it stays the same.

Hi Kiril87,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with the touchpad in your M30-70 laptop.
Try to boot the system to safe mode and check for the issue, also check the issue in different applications. Try to uninstall the driver an check with windows basic drivers.
If still the issue persists try to reinstall the operating system and check for the issue, before reinstalling the operating system please take a data backup.
Also try to connect the external mouse and check for the issue.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Hi, I've been having problems with the touchpad on my Lenovo ThinkPad Helix 369847B. If I un-dock the screen to use in tablet mode and then re-dock with the keyboard, the touchpad might not work (no mouse, no left or right click), but the screen and keyboard still work. The same also happens (sometimes) if I sleep the machine by closing the screen then re-opening. Can't find a way to get the touchpad to work again, other than a restart, which is quite frustrating. Tried removing the screen, resetting the keyboard with a paperclip and re-docking - but no luck. Can anyone please tell me how to get the machine to recognise the touchpad again, without having to do a reboot? Or any way to stop this happening? Machine stats:Lenovo ThinkPad Helix 369847BWindows 8.1 Pro 64-bit Also the machine is fully updated via Lenovo System Update & Windows update + latest keyboard firmware. Thanks Christopher

hi paul_peria,
Welcome to Lenovo Community Forums!
Can you try Opening Device Manager and open Human interface Devices
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http://www.cybernetman.com/files/siteContent/editor/Pics/KB298/KB298_05.png
Best Regards
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> Can use a USB mouse as a back-up but as the laptop is only 5 weeks old I would of expected it to be all good for a lot longer?
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Check if this not the case!
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2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
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Hello @GoderichGirl,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the touchpad on your notebook computer is not functioning recently, and I would be happy to assist you in this matter!
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Touch-pad stop working after several hours using the laptop

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