Touch Pad Top Row Not Responding
Hi All,
After struggling through the last two disastrous software updates (one of which nearly got caused me to propel my iPhone through the wall) now the top row of touchscreen icons is no longer responding. Fortunately this problem doesn't extend to the email screen (yet) but it seems like it's just a matter of time. Of course the phone is no longer under warranty so fixing the problem will cost me $200 (un-ironically the cost of a new 3G).
I've read the support recommendations for this problem and restored, reset, restarted, cleaned, etc. The top row of icons remains essentially unresponsive. To say that I'm disappointed is a vast understatement. My boss has a 3G (his 2nd unit because the 1st was a dud) that he's about to take a hammer to as well. I hate to leave the Mac nest but I also need this device to work properly and reliably. Does anybody know which of the competing devices works best with Mac?
Wow, I'm having a similar problem. Only mine has completely incompacitated my phone because the top row of the passcode keypad are the ones that are dead. So I can see when someone has tried to call me but I can't get past the lock on the phone.
Even worse, when I try to use the emergency call feature, the bottom row doesn't work, and that of course contains the "9" in 911. Not even helpful there.
If anyone has been able to fix this, please let me know!
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My HP ProBook S-series laptop touch pad mouse does not respond to me
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or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
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Try:
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@miarose ,
Hello and thank you for posting on the HP support forum. If the touch pad is still not working after you have done the power wash. You will need to contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP -
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Hi all, new here so go easy with me ) I have a new HP pavilion G6 notebook PC, the touch pad works however not the left and right click buttons? Checked in control panel and can not find a way of enabling them. Also unable to scroll down a file in the window without using the actual scroll down bar on the right of the screen...any solutions please?
Hi Sy,
First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53851.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, restart the notebook.
When windows has fully reloaded, open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Now follow the directions under the sub-heading 'Adjust horizontal and vertical scrolling' in the document on the link below to configure the scroll options as you require.
Configuring The ClickPad.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
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may be a totally stupid question, but how can I tell?
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Wondering why the touch screen display did not respond suddenly untill restart? Tx..
Being an electronic/computer type device that can happen and often a Simple Restart or Reset (as described below) will often cure many such ills.... If the problem persists... Connect to iTunes on your Computer and Restore
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
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You are not addressing Apple here, we are users just like you. This forum is for users to ask technical support questions of other users. Do you have a question, because I cannot seem to find one in what you have to say.
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Compaq Presario F767NR caps lock,scroll,touch pad blue light not working
Hi,
I have a Compaq Presario F767NR. It downgrade it to xp. All my drivers are ok. But caps lock,scroll,touch pad blue light not working though its function is ok.
I think led is ok. I find that for the scroll lock when i press fn+num lk then the blue light works fine.I have the same problem and I think it started when I downloaded the SP2 for the Windows Vista. So probably it is not a problem of the laptop. I have an HP Pavilion dv9500 notebook PC.
Message Edited by Yannis1980 on 10-13-2009 12:09 PM
Message Edited by Yannis1980 on 10-13-2009 12:09 PM -
Since my iPod isn't responding to my touch, I can't switch it off or restart it as I normally would. I've tried doing the hold-down-the-sleep-button-and-the-home-button-for-ten-seconds thing but when the Apple logo appears, it's either completely pink in color or there are these vertical colored lines in the background. When the lock screen reappears, sometimes it looks completely normal (but it still doesn't respond), or everything's blurred, or there are these weird colours in the background, or those lines I mentioned before, but most of the times, it's completely dark and I can onlu see this moving flash at the bottom of the screen (indicating the presence of the slide to unlock thing).
My computer was recently reformatted because it had had a virus, so I'm worried my iPod has gotten the virus too. I have some data on there that I really can't lose. (I haven't backed up this data because my computer had been on the fritz for the past two weeks).
Is taking it to an Apple Help Centre the only cure? (I purchased the item in March 2013; Is there any chance I can get it replaced for free?) I tried moving the photos from the device to my PC but it says there are no photos in my device. (I've moved my photos before when I'd forgotten my password and was about to reset it.)
I would really like some advice ASAP because if it is a virus, the longer I keep it untouched, the more havoc it causes. i fear.I do not think talking to Apple will do more than the following:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi. My ipod touch (3rd gen) will not turn off or resond to anything and will not connect to a computer. the screen will not go into sleep mode and i dont know what to do. help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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