Touch quit working on my Pavilion 23tm monitor

The touch on my Pavilion 23tm monitor just quit working.  What to do?

I've had my monitor touchscreen stop working three times now, sometimes for weeks.  All technical solutions and searches for information on how to resolve lead no where.  Once the screen just started working again after a few weeks. Some background first on the setup and environment.  My monitor is powerd up 7/24 and my win/8 machine is either on or sleeping 7/24 usually. After reading in this forum that someone just turned the monitor off and on and resloved their problem, I tried it and the touchscreen was working right away. I saw so many other people's posts on their HP Pavillion 23tm touchscreen monitor not working but without resolution. Just try using the power switch on the lower right edge of the monitor.  If this resolves your problem then it is very easy ans simple to resolve.  

Similar Messages

  • Pavilion 23tm Monitor touch screen not working

    Hi, We bought a Pavilion 23tm Monitor today and touchscreen is not working.
    Chat to one of your tech support and he remotely access my computer and tried to get it working but failed. So he told me to go to australia website. I tried to get contact through technical support but when I get to the page to find the product it can't find the product. I've put the Product name and even the Product number but no luck.
    Can someone please help me enable the touch screen on the monitor pls. 
    I am using a laptop and connected the laptop through HDMI.  
    I have installed the cd that came with it also.

    Hello Belle07,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you are having issues getting your new HP 23tm Monitor working and are looking for Technical Support in your area. I am providing you a link to thTechnical Support Contact Page for Australia.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
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  • Pavilion 23tm monitor doesn't respond to touch

    I purchased a new HP Envy with windows 8.1.64 and a Pavilion 23tm monitor.  I have installed the drivers for the monitor but the monitor still will not respond to touch.  I went online and downloaded the drivers off the HP website just in case they were more up to date than what came with the monitor.  But it still is not working as a touchscreen like it's supposed to.  Any ideas?
    This question was solved.
    View Solution.

    Hi,
    Please try the following fix (also applied for Windows 8.1):
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c03488148
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • My previous ipod touch quit working and I lost all the songs I had purchased on it. How can I recover these songs if I can't sync the iPod?

    I had a 1st Gen iPod Touch that quit working on me. I had 30-40 songs on it that I had purchased from the iTunes App that I didn't sync back to my computer. How do I recover those lost songs so I can put them on my new iPod?

    You buy one and only one download.  It is your responsibility to move/copy/backup your music.
    You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.

  • Touch not working on HP PAVILION TOUCHSMART 14 SLEEKBOOK

    HI I UOGRADED FROM 8 TO 8.1 ABOUT THREE WEEKS AGO ...YESTERDAY MY TOUCH STOPPED WORKING I TRIED REBOOTING, AND FOLLOWING THE STEPS PROVIDED IN YOUR HP All-in-One PCs - Troubleshooting Touch Screen Issues (Windows 8)..STILL DIDNT WORK ..I CHECKED AND SAW THAT THE WINDOWS 10 UPDATE FAILED YESTERDAY AROUND 9 AM .. I WENT AHEAD AND DID THE UPDATE AND MY TOUCH STILL DOESNT WORK... I TRIED RESTORING MY SYSTEM  BUT MY SYSTEM RESTORE SHOWS WINDOWS 7 (MIND YOU MY SLEEKBOOK CAME WITH VERSION 8) HOWEVER THERE IS NO LAST RESTORE POINT WHEN I ATTEMPT TO DO A RESTORE . NOW I STILL CANT USE MY TOUCH AND IM JUST COMPLETLY LOST AS TO WHAT NEXT TO DO ....PLEASE SEND HELP !!

    Hello Kizzylove,
    Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).
    If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
    If you have already resolved your matters, please disregard this message.
    Thank you
    Duane_D

  • Touch not working in hp pavilion 11-n008tu x360

    i install new windows 8,  and also intsall drivers from hp. but Touch is not working. please tell me whtas the best solution. thanks

    Hi @Rizdar ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Hp Pavilion 11-n008tu x360 and issues with the Touchscreen after an update with Windows 8.1. Here is a document on how to troubleshoot this Touchscreen with Windows 8.1.
    Please start  at the top and work your way down. As they do seem silly but we need to know if something does not finish correctly.
    Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
    If this does not resolve the Touchscreen try to perform a System restore.
    Please let me know.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP Pavilion 23tm Monitor

    Hi there,
    trying to figure out if my new touch screen monitor has a driver out there somewhere that will permit me to use with my new mac mini...any thoughts?

    Try:
    http://www.touch-base.com/

  • TS2830 Sync for IPod Touch quit working and I get error messages "a session could not be started" and "a connection could not be established" although the IPod appears in ITunes.

    This is a new problem for an IPod Touch  I have had for a year.  The IPod is hooked up by cable and appears in ITunes. I can examine all the content on the IPOD  and I can click "sync".  It goes through to Step 7 and then the error messages occur.  First "a session could not be started with the IPod" and when that dialogue box is closed, the message "a connection could not be established to the IPod." 

    Maybe:
    Sync Session Failed to Start iTouch iOS5: Apple Support Communities
    iphone could not be synced sync session failed to start...: Apple Support Communities

  • HP Pavilion 23tm 23-inch Diagonal Touch Monitor driver for windows 10

    When I upgraded from Win 8.1 to Windows 10, the driver for this monitor was not migrated.  A generic driver was installed instead.  The generic driver does not support screensaver or sleep mode on this monitor.  Is there a new HP driver compatible with Windows 10?

    Also now i have tried installing touchscreen driver of windows 8.1 in windows 10 i.e. replaced driver version 10.0.10240.16384 with driver version 06/21/2006, 6.3.9600.17041, Provider - Microsoft .. and if we look into device manager, 1 HP 23tm monitor installs all these things for touchscreen .. HUMAN INTERFACE DEVICES     1.  HID Compliant touch screen     2.  HID Compliant vector-defined devices     3.  HID Compliant Whiteboard     4.  Microsoft Input Configuration Device     5.  USB Input Device (x3)MICE AND OTHER POINTING DEVICE     1.  HID Compliant Mouse (x2) #Total=9 Since i have 2 monitors all these things are in multiple of 2 #Total=18 .. and i have replaced all the 18 drivers with that of windows 8.1 but still the same thing is hapening :-(

  • 23tm Monitor touch with Windows 7

    Hi everyone, I have just purchased the noted monitor and would like someone to help me get it working with windows 7 touch capabilities.
    I have tried to download and istall HP drivers but it hasn't been working, would anyone be able to provide a step by step guide with links? (I know it can't be that hard but I can't seem to get it)
    Thanks!

    Please provide the brand and model number of the computer you are attempting to use the HP Pavilion 23tm 23-inch Diagonal Touch Monitor with. At minimum, you must have the two connected with a USB cable, and either an HDMI or DVI-D cable. Additionally, you may need use a 3.5mm audio cable for sound.
    Also note that the driver package does not include a touchscreen driver. The HP 23tm monitor is Windows Plug and Play and does not need separate touchscreen driver installed for computers that are running Microsoft Windows 8 or Windows 7 operating systems.
    Please make sure that the video (HDMI or DVI-D), USB, and audio cables are all connected to both the computer and monitor. Reboot the computer and verify that "Touch" is enabled in Windows. Try touching the screen... either sliding your finger across the screen or tapping an item on the screen.
    Report back with your findings.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
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  • HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3

    HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3.  When I purchased the monitor a few weeks ago it worked perfectly when computer was in clamshell mode or with lid open. Now external display has stopped working.  When I turn on display it scans for signal but does not find it and then immediately goes into sleep mode.  I am using a DVI connection with the adapter for the mini display plug.  REALLY FRUSTRATING. Any help would be extremely appreciated. 

    Hi lancekatigbak,
    If you're having issues with the display out on your MacBook Pro, you may want to take a look at the troubleshooting steps in the following article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Cheers,
    - Brenden

  • My iPod touch 5 suddenly quit working and it won't charge.

    My 5th Generation iPod touch suddenly quit working. I try to charge it and nothing happens.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Why is it when I updated my iPod touch, my front camera quit working?

    Why is it when I updated my iPod touch, the front camera quit working?

    Try to restore your iPod.

  • My HP pavilion G6 notebook PC the touch pad works however not left and right click pads

    Hi all, new here so go easy with me ) I have a new HP pavilion G6 notebook PC, the touch pad works however not the left and right click buttons? Checked in control panel and can not find a way of enabling them. Also unable to scroll down a file in the window without using the actual scroll down bar on the right of the screen...any solutions please? 

    Hi Sy,
    First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53851.exe
    Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
    When this has completed, restart the notebook.
    When windows has fully reloaded, open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again.
    Now follow the directions under the sub-heading 'Adjust horizontal and vertical scrolling' in the document on the link below to configure the scroll options as you require.
    Configuring The ClickPad.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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  • Touch screen quit working, and my iPhone is refusing to connect to my computer. Any other way to get things off my iPhone before I get a new one?

    My iPhone's touch screen recently quit working, so I have a new one on the way so I tried to back-up my phone on my laptop and it will not connect. I've tried restarting the Apple Mobile Device services and that didn't work. So I completely unistalled iTunes using Apple's instructions and re-installed it and it still will not connect, and I don't use iCloud because the iPhone is my only Apple device. Is there any other way to get things off of my iPhone or is it all pretty much gone?

    You need to get iTunes to recognize it. If your iPhone is working, which it is not, then a new screen would help. But you iPhone is broken beyond just a new screen. Now you can see why iCloud or even an iTunes Back Up is so important. iCloud back up is ideal for you, a one Apple device person, it automatically backs up your iPhone so there is a current back up ready to use anytime, especially in emergency like this. When you get your new iPhone, iPad anything use iCloudl it is free and simple.

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