Touch recognized intermittantly in Windows 7 (via usb) but loses connection when going to Itunes (store). Performed all diagnostics several times to no avail.

I initially installed Itunes on my old Toshiba computer and had no difficulty with connectivity,etc. Now trying to utilize Ipod Touch on Samsung with Windows 7 (which by the way I do not like at all). Needless to say I installed the latest version of Itunes on the Samsung and am using the USB cable supplied with the Touch. I have had major difficulty with getting Itunes to recognize the Touch initially. Now Itunes will recognize the Touch but if I go to ITunes/Store or leave the Touch in any way the connectivity is lost. I have run the diagnostics several times to no avail. The diagnostics evidentially is for older version of I tunes as it describe the device as being located in the LEFT side of the screen (as in the old version). The version I am using shows the device in the UPPER RIGHT of the Menu bar with a tab on the RIGHT side of the ITunes menu (is this clear?)

If you have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar.

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