Touch Screen during call

It would be nice to lock the screen during a call preventing unnecessary muting and disconnecting of calls. At least redesign the keypad to have the MUTE button on the right side so the chin doesn't touch the mute button during a call.

roaminggnome wrote:
This is indeed a feature of the iphone. If your does not work, then make sure that you do not have a case on it that may be blocking the sensor.
If the case were blocking the sensor, it would still turn the screen off, but it would do it as soon as the call started, rather than waiting for the iPhone to be brought up to his/her cheek. I only know this because I was using an original iPhone case for a week or so after I got the iPhone 3G, and the sensors are in different positions on the two devices, so cases for the original may not work with the 3G if they cover the top portion of the screen near the ear speaker in any way.

Similar Messages

Returning to home screen during call

Hey all, my 8330 curve always just used to stay on the connected screen while in a call which allowed me to see my call time and be able to switch speaker phone on and off, etc. Now though, for some reason, it will switch back to the home screen during calls. I cannot tell if I am even in a call, let alone see how long i've been talking or turn on speaker phone.
Any ideas how I can keep it from returning to the home screen during calls?
Thanks

I've had the same problem and asked AT&T to assist in one of their store fronts and was told that my phone was out of warranty. BB support was of no help, stating that they had no idea what I was talking about.

Auto off of screen during call.

My Lumia 520 screen doesn't get off automatically when handset is put on ear during call.
many times the speaker gets switched on or call get ended by accidental touch of cheek during calls.

Try a soft reset by holding both the power and volume down buttons pressed until the phone vibrates and restarts. If that doesn't help, take it to a Nokia care point to have the proximity sensor checked and repaired. You can find the one nearest to you by clicking on the Support link at the bottom of the page.

Lumia 800 constant blank screen during calls

hi guys,
I have a nokia lumia 800,
when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!!! so it leads me to think its a software issue? is this a common problem or am i doing something wrong?
hope you can help.
daniel

The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when you are in a call.
If the screen gets turned off immediately when dialing a number or receiving a call, check that your phone does not have any object which may cause detection. There are various non-Nokia original screen protectors sold in the market which cover the proximity sensor causing blank screen issues during calls.
You can take the following steps to check the issue. If the screen keeps turned off, the protector may not be of the right size and will block the sensor on the upper part of the front side. Then either remove the protector or cut off the plastic from the blocking area.
Make or receive a call with the phone.
Once the phone is in a call place your hand 1cm above the screen and display will turn off.
Remove your hand and display shall turn back on.
Repeat the test steps 1,2,3 for 3 times to verify the proximity sensor function.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Touch screen while calling

Hello everybody.
My z2 has the problem that when i'm calling someone, even if the screen is off, the touch screen works and with the cheek the phone goes in the menu and sometimes in airplane mode.
THIS IS SO ANNOYING.
It's a good phone, but the software is really bad. It has many things that have to be changed or fixed.

Mine's doing this too - unless I keep the phone tightly clamped to my ear to the degree that it becomes painful, i end up cutting people off or putting them on hold.
The only way I can confidently use the phone as a phone is by using a headset or the handsfree in the car.

Iphone 3g blank screen during calls

I bought a 3g last week to replace an original iphone that had stopped working. Everything seemed to work on the new phone except that during calls the screen would go blank and I could not get it back by holding it away from my ear, hitting the Home button, or anything else except the on/off button at the top, which ended the call. I was on the phone with apple tech support for several hours, trying all sorts of things that didn't solve the problem.
Then my grandson came home and looked at my phone. He surmised that the case, which I had transferred from my original iphone, was blocking the sensors. This turned out to be correct. If I push the phone slightly out of the case when on a call, the screen works just fine.
I decided to post this in case some one else runs into the same problem.

As soon as you said that the screen didn't come on, my first question was going to be are you using the original iPhone case? The proximity sensors on the 3G are positioned a little differently than the original phone.

Blank screen during calls/alarms after updating to...

Hello. I really need your advice. The problem is that I have blank screen during all calls and alarms and worst thing is that menu and shutdown keys isn't working idher. I can't do anything when I have a call or when I want to shut down alarm clock. Everything worked fine with Symbian Belle but this **bleep** started after I updated it to Belle. So what should I do in this case. Any advices? Thak you
Solved!
Go to Solution.

Hi ausrius517,
Sorry to hear you are having a problem with your device.
Have you tried performing the following resets to see if it will solve your issue:
Soft Reset - this will not delete and data off your device.
Enter *#7780# into your phone's keypad and when prompted, enter 12345 (default code)
If there are not too much data on your device and you have made a backup, you can go for the hard reset option below.
Hard Reset - this will wipe all data off your device, so a backup is recommeded before doing this.
Enter *#7370# into your phone's keypad and when prompted, enter 12345 (default code)
Regards,
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Is there a way to lock the phone's touch screen during a phone call?

I just purhased my iPhone and I noticed that during a phone call I may accidentally tap Mute or Speakerphone with my cheak, depending on which hand I hold the phone in. Also when I hand the phone over to someone they may accidentally tap a button, and in the worst scenerios they will accidentally end the call.
Is there a way to lock the screen or something to prevent any of the above from occuring?

Their currently isent a way to disable the buttons but what you can do is click the home button during a call after pressing loud speaker and that will separate you from the call options and take you to the home screen and on the top it will have say call active and you can click that to renter the call note the call will still be active but when you hold it next to your face the screen should temporally go dark. Steve jobs was the one who came up with when the top sensor is active the screen will go dark and disable on screen button pressing when it is press against your face

Dead screen during calls

has anyone ran into this problem? I made a phone call and talked for a very short time, but as i went to hang up the call my screen was still black, i couldnt get the phone to responed, i pressed every button and touched the screen, it wouldnt responed, and i couldnt end the call. it made me restart.
this is not cool. theres to many problems for the money we paid. i belive steve jobs should really hook us up with some incentive,or some kind of bouns for our troubles..dont get me wrong i love the phone but i _expected more from mac_ ...............

Does made me restart mean a Reset by pressing/holding the Home key and Sleep/Wake key simultaneously until the white Apple logo appears and then release?
I've experienced very few problems and the problems I have experienced have been minor that a reset cured or simply turning it off and on which should be done with any cell phone every few days or so if always left on.
If a Reset doesn't resolve this problem, try a complete Restore and if a complete Restore doesn't resolve it either, you probably have a repair or replacement issue that will be covered under warranty.
This is the first release so there are bound to be some bugs that once discovered and analyzed can be addressed by a firmware or software update.
Edit - Nathan brought up an excellent point regarding some iPhone cases that block the proximity sensor so check this first.
Message was edited by: Allan Sampson

Shouldn't the proximity sensor disable the screen during call w/headphones?

I've noticed that the proximity sensor does not automatically disable the touchscreen when I'm on a call if I have the headphones plugged in.Is this the case for others as well? Since I keep my 3GS in my pocket during these calls, what tends to happen is that the "end call" (or whatever it is called) button gets pressed from my movements and my call terminates at some point.
Does this make sense?

I am experiencing the same issue. This has not been fixed as of 7.0.3. It's a very annoying issue since it completely breaks the "hands-free" benefit of using siri. Now I always have to take the phone out of my pocket, voice dial, turn the screen off, and put the phone back in my pocket. very hard to do on a bike.

Flex addEventListener - how to refresh the screen during called event?

I can't seem to find the answer to what I would have thought was a common problem.
What I want to do this is:
1. Show the Open File Dialog
2. Process the file selected
3. During processing the file, report progress to the User
I have a file defined, and am using the browseForOpen and AddEventListener:
    public var fileInput:File = new File();
    fileInput.browseForOpen("Open file",[filter]);
    fileInput.addEventListener(Event.SELECT, onFileSelect);
    // Step 2 - function gets called to process the file
    private function onFileSelect(e:Event):void
        // Step 3 - do some processing, and at intervals report progress to the screen
My issue is - any changes to the screen within the event listener do not get done until the function is complete.
Any help would be appreciated,
Thanks

Hi Neal,
I'd suggest breaking up your processing in Step 3 so that the player has a chance to step in and update the screen. Take a look at articles on "green threads" for the basic concept:
http://blog.generalrelativity.org/?s=green
http://code.google.com/p/greenthreads/
Off the top of my head, some ways to break your processing up into chunks:
set up a Timer that fires every n milliseconds, and a listener on the Timer events that processes a chunk of the file on each event
set up an ENTER_FRAME event handler that processes a chunk of the file on each event
chain the processing of your chunks of the file with callLater() calls
Also, you may want to take a look at the ProgressBar component for reporting the progress of your processing.
HTH,
-- Tom Kraikit
Flex SDK engineer

Black screen during call

Usually the iphone's screen goes black when you have it up to your ear, then comes back on when you pull it away. Unfortunately, mine sometimes stays black, and am unable to hang up the call or do anything. Tried taking it back to AT&T but they won't take it back. Any advice?

Hi sbga420,
Doi you have a protective case on the iPhone that could be covering up the proximity sensor? If there is a case on the iPhone, try testing the iPhone without the case.
+Proximity sensor.+
+When you lift iPhone to your ear, the proximity sensor immediately turns off the display to save power and prevent inadvertent touches.+ http://www.apple.com/iphone/features/sensors.html
-Jason

No lock screen during call using headphones ios 7.04

anyone having issues with ear or head phones. If i ask siri to call someone the screen activates in my pocket.
Think its an issue with ios 7.04

I also have this problem especially when I try to hold the phone between my shoulder and ear without using a hand....prior to iOS 4, the on/off button on the top would lock your screen while on a call. I had an original and 3G and never had this problem...once I upgraded to iOS 4, I began having the problem and because of the sensitivity improvements (overdone in the case of phone to ear), the iPhone 4 has made it even worse.
My nephew called yesterday and just received an iPhone 4 without ever having had a previous and he hung up on me 3 times and has been hanging up on clients...he hates the phone now...I explained to him the proximity, accelerometer, and gyro-meter features and walked him through so he could see how the screen went from lit to unlit as he positioned it on his face....he just naturally holds the phone such that it is tilted to far and thus the screen becomes lit and touches his cheek.
I just want my old way of locking it (without having to have headphones) by using my on/off button. I can use the "end call" button to end my calls.
iPhone user since 2007 and this is the first thing I can say is truly annoying...even more annoying than the 3G phone being so slow in iOS 4.0 (now fixed in iOS 4.1).

Lumia 930 blank screen during call

My Lumia 930 screen goes blank during all calls. Iti is black whether the phone is next to my ear or not. In practice I cannot end a call or do anything else cause the screen keyboard is not available.
My son has a Lumia 920 which had very much the same problem but it was somehow fixed when the device was at Nokia service last year because of some camera problems. No idea still about the root cause of that case either.
Any idea how to fix my blank screen problem?

I have the exact same issue with my brand new Lumia 930 - the screen goes black (a bit randomly) when talking on the phone. I used a trick decribed in a post with the same issue on a 920, which is to firmly wipe just above the N in Nokia in the top right corner on the phone (where the sensors are) which helps. However, it is not really fixing the problem.
Is there anybody knowing another solution but to return the phone, which feels a bit cumbersome to say the least?
Thanks,
Erik

Iphone blank screen during call

I have developed a problem with my iphone over the last few weeks. When I make a phone call the screen blanks out as expected during the call however if I take the phone away from ear to end the call/use keypad etc the screen will not come back? Is anyone lse is experienceing this issue? is there a way to fix it?

Remove the case from your iphone and see if that resolves the issue.
Your case is likely blocking the sensor.

Touch Screen during call

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