Touch screen locks/freezes

I have just purchased a i touch and the screen locks and i have to use back button or even the power off to gain control again, some times the screen freezes for a few seconds and then works, i have checked for updates (all good). Also can you re-calibrate the touch screen.
Thank you in advance
MR D

Hi MR D,
Try the general tips in this article: http://support.apple.com/kb/HT1575#faq6
You can also try restoring the iPod as shown here:http://support.apple.com/kb/HT1414
If the issue persists after trying the tips in the first article and restoring the iPod, request repair online, make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
https://selfsolve.apple.com/GetWarranty.do
http://www.apple.com/retail/geniusbar/
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
-Jason

Similar Messages

  • Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

    Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

    I also tried the Hard Restart and still has the problem?

  • My iphone touch screen is freezing

    my iphone touch screen is freezing, it wont let me do my thing on it as fast as I usually go.
    This phone has so many problems, its ridiculous and overrated.

    Hi..I did everyting..restored and had a screen protector on mine. Didn't do any good. Only the top part of my screen is super responsive even without touching its taking my inputs for the menus. Went to apple store couple of time and they diagnoised and said it might be a "Springpad" which is system feature thats causing the problems. I might have to swap it with a new one at apple store. Good that mine is still under 1 yr warranty

  • My ipod touch screen keeps freezing on the updating logo HELP!

    my ipod touch screen keeps freezing on the updating logo HELP!

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Touch screen keeps freezing

    All too often, the touch screen freezes on me. This usually happens after I try and make a gesture. Then the screen becomes completely unresponsive.
    The button at the bottom still works. I can either wait about a minute, and then the screen unfreezes, or I can push the power button at the top, put the phone in standby mode and then the screen is responsive as soon as I wake it up from the home button again.
    Please let me know any suggestions to resolve this. Thanks.

    "Apple: the new Microsoft?"
    That's harsh, but looks like it is true!
    I am having the exact same problem as everyone else here. Since upgrading to the iOS4.0.1 my phone has become incredibly slow and unresponsive. The touch screen will often lock/freeze not allowing you to answer calls. This would not be such a terrible thing if the "home" button could be configured as a back-up answer mode. I have missed several important phone calls as a result.
    The 3G and 3GS were great phones. Maybe a few glitches here and there but at least you could answer the phone when a call came in!
    Likewise, "Windows 97" was a great OS then Microsoft decided to make improvements and developed "Vista". Now Microsoft's towering kingdom is falling because they would never admit that they developed a flawed system. Now they have come out with Windows 7, but it's too late every one has given up and started moving to Mac.
    Apple, beware that your pride and arrogance doesn't take you to the same fate. You need to offer some sort of customer support where we can inform you of issues like these. We should not have to pay to talk to a tech when it is a flaw in your software that is causing the problems.

  • IOS5 on 3gs touch screen keeps freezing - cannot unlock phone

    I downloaded the new iOS5 to my 3GS phone.
    Now I cannot unlock it - it's like the touch screen does not exist at all.
    Sometimes it works - but nothing seems to unlock it.
    Then randomly, it will work again.
    Super frustrating!! Any suggestions???

    "Apple: the new Microsoft?"
    That's harsh, but looks like it is true!
    I am having the exact same problem as everyone else here. Since upgrading to the iOS4.0.1 my phone has become incredibly slow and unresponsive. The touch screen will often lock/freeze not allowing you to answer calls. This would not be such a terrible thing if the "home" button could be configured as a back-up answer mode. I have missed several important phone calls as a result.
    The 3G and 3GS were great phones. Maybe a few glitches here and there but at least you could answer the phone when a call came in!
    Likewise, "Windows 97" was a great OS then Microsoft decided to make improvements and developed "Vista". Now Microsoft's towering kingdom is falling because they would never admit that they developed a flawed system. Now they have come out with Windows 7, but it's too late every one has given up and started moving to Mac.
    Apple, beware that your pride and arrogance doesn't take you to the same fate. You need to offer some sort of customer support where we can inform you of issues like these. We should not have to pay to talk to a tech when it is a flaw in your software that is causing the problems.

  • Nokia C3-01 get hanged with Touch screen lock

    I have been using Nokia c3-01 for the past few months and the firmware is uptodate.(V 7.51) Some time after a call has been disconnected the touchscreen lock will be activated and it will not get unlocked.(The Touch Screen will not respond). The phone has to be restarted by removing and reinserting the battery. Hope this complaint would be solved in the next software update.
    Any user facing this problem, please report
    Thank You

    Hi Almach89, 
    Welcome to Nokia discussions board! 
    We are sorry for the inconvenience. I advise yout to try and back up your data with Nokia Suite. If you do not have it installed on your PC yet, you may do so with this link. 
    Then connect your device to it and go to Tools > Back up. Also go to Synchronise > Synchronise now > All. Once the sync is completed, check the different tabs to see if the data has been correctly synced. If this is successful, your data will now be safe (please use your own judgement).
    You may update your device from the updates tab to see if that fixes the screen issue. 
    Alternatively, please take your device to your nearest Nokia Care Point or call your Local Careline, please find the details via this link. 
    Feel free to post any other questions you may have. 
    Regards, 
    astra2025
    Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • IPod Touch screen lock

    I have a ipod touch that is on the home screen that reads ipod is disabled try again in 21265904 minutes. I cant reset it or even get it to do anything when I plug it into my computer. Any help with this issue would be great

    This is probably the result of entering the passcode incorrectly a number of times.
    You can reset the counter by syncing (not just connecting) it with your iTunes library. This must be the library that you primarily sync with or the one that you initially used to setup your iPod touch.
    You will still need to enter the correct passcode to actually access your device, but the disabled counter will be reset so that you can try again right away.
    If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data.
    [Wrong passcode results in red disabled screen|http://support.apple.com/kb/HT1212]
    [How to use the Screen Lock|http://support.apple.com/kb/HT1350]
    Hope this helps.

  • My touch screen in freezing , what's the problem

    HI my touch screen is not working , it's freezing what would be the problem and how can I fix it

    Hi Amanal1976,
    I apologize, I'm a bit unclear on the exact nature and scope of the issue you are describing. If you are having issues with touchscreen response on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
    Regards,
    - Brenden

  • [Solved] Screen locker freezes display

    I have been using xautolock (2.2-2) with a locker (recently switched to i3lock) for a couple of years now, with no complaints. Over the last week or so, probably related to Xorg updates (currently on 1.11.2-2), whenever slock was activated by xautolock, the entire display would freeze.
    Entering my password had no effect, I couldn't switch to console - the only way to recover the machine was SSH in and reboot.
    Frustratingly, there was nothing in Xorg logs, syslogs or dmesg.
    I switched back to slock (0.9.6) and the same thing happened. Swapping xautolock out for sinac fixed the issue.
    While I am happy enough with sinac, has anyone else experienced this? If it's a bug, I'd like corroboration so I can report it.
    # edited title to reflect update below...
    Last edited by jasonwryan (2011-12-12 21:42:51)

    It seems I was too qucik to blame xautolock. Same issue with sinac -- which leads me to believe it is graphics card/driver related.
    Card is an Intel 945GME and the driver is the standard xf86-video-intel. Downgrading to 2.16.0-1 seems to have staved it off for the time being...
    Possibly related to this thread Display Locks Up on Screen Lock.

  • 4S touch screen locked up

    I have a 4S.  Suddenly the touch screen does not respond.  I can't even use the slider to turn off the phone.  I can access apps using Siri (that's how I got here).  Once in the app, the touch screen works.  I can't turn the phone off & reboot because Siri cannot turn off the phone.  Has anyone encountered this problem?  Help!

    Hi umebuggy,
    Welcome to Apple Support Communities.
    If your iPad is unresponsive, these links have some steps you can try:
    iPhone Assistant
    http://www.apple.com/support/iphone/troubleshooting/
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Best,
    Jeremy

  • Ipod touch screen locked.

    On the upper line of my screen there is a lock surrounded by an arrow in a circle. It doesn't allow the scren to flip when in albums or movies or anything.

    You currently have your iTouch locked in portrait orientation. All you have to do is unlock it. Read here:
    http://itech-buzz.com/2845/lock-and-unlock-the-screen-orientation-on-iphone-with -ios-4/

  • Iphone 5 touch screen freezes, is my iPhone defective?

    My iPhone 5 touch screen frequently freezes. If I leave it alone it will be OK in a couple of minutes.  Is this a common problem or do I have a defective iPhone?

    I have a similar problem, but waiting does not solve it.  If I cycle the power button it will work again, but it keeps happening and it is really annoying.  I have had the phone since it came out, and only started haveing this problem in the last couple of days.  I have tried a reset -- makes no difference.

  • Samsung Rogue Touch Screen Lockup

    Help!!! Daughter's Rogue touch screen locked up.  She is unable to text or make calls.  The only way she is able to receive calls is when she opens up the slider.  Is there some hardware glitch?  Please advise.
    Thank you.

    Try removing the battery with the phone on. After a minute or so, reinsert the battery and restart the phone.
    If that doesn't work, you can take the phone to s store with a tech that can troubleshoot for you.

  • Unresponsive touch screens

    When i start playing games on my iphone 5, i start to notice that sometimes the buttons on the screen doesnt work. Also show people on the internet reporting that the touch screen sometimes freezes or if you touch soemthing on the screen, it doesnt work? Is this a software issue or hardware issues, i just got mine and really dont feel like returning it, because i love my phone. I hope they can update it in their next update.

        That's a great new phone pistolro1!! Let's make sure it works great too. Are you only having trouble with your touch screen while you're playing games? What game(s) seems to have the most trouble? Apple does have a great guide at http://www.apple.com/support/iphone/assistant/phone with help for iPhones that may not be responding properly too.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

Maybe you are looking for

  • Follow Up action for UD

    Hi, My client uses inspection type 89 for creating inspection lot. They have HU/SU management active in warehouse. When inspection lot is created for production batch, material stock and HU's are shown in quality inspection. When UD 1000 (Accept) is

  • Session ejb 3.0 stateful and same instance

    Hello, I'm using OC4J 10.1.3.3 and EJB 3.0/JSP In a jsp I do two different lookup for a STATEFUL session ejb 3.0, and I want two different instances of the ejb, instead I get the same one... Please help. Thanks.

  • Issue in loading master data in BI 7.0

    Hi, I fail to understand how to load master data in BI 7.0. Can you please fill in the steps. 1. Created an Infoarea. 2. Created 2 infoobject catalogs ( for char and kf) 3. Created characteristics like empname and month and salary as KF. 4. For empna

  • Getting started controlling Pico Technology devices using National Instruments LabView

    Hi all, PicoTechnology has uploaded a video at http://www.picotech.com/support/topic14211.html This video shows how to get started using the LabVIEW examples we provide in our Software Development Kit (SDK) which can be downloaded from http://www.pic

  • Unable to view PDFs. Only on 1 part of 1 website

    Hello I'm currently experiencing an odd issue with a vast majority of the users I deal with. A vendor my company deals with recently made a change to part of their web site so that pdfs do not cache when you view them on that part of the web site. In