Touch screen not clicking in correct area

I can not touch the screen and goto programs because the screen will not reconize a lower left click, it works but will not click in the correct area, is there a way to realign it? it seems to be slightly raised from where it should be.

Jay551 wrote:
"........powered down and removed battery for over a half an hour."
I just want to clarify this point with you.  Did you power down THEN remove the battery?  This will do nothing to help you.  If you want any remedy from the battery pull, your phone must be powered ON when you remove the battery.
Make sure your phone is ON when you do the battery pull then post back with your results.  
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Similar Messages

  • LaserJet Pr0 200 color MFP M276nw Touch Screen not Working correctly

    Hello, I'm having an issue with a LaserJet Pr0 200 color MFP M276nw Touch Screen not Working correctly. I have followed the instructions to reset the printer, but now am unable to select 'English' as my language because every time I select the 'English' option 'Spanish' is selected. I am then given two options to select 'Si' or 'No' both of which can not be selected on the touch screen?
    Anybody know of a way round this?

    Hi @dnhowes ,
    I see that you are having issues with the touch screen not working correctly. I will do my best to help you.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
    Was it the Nvram reset back to factory settings that you tried or a hard reset?
    Try selecting the option on the display a little higher above the icon to see if that helps. Some touch screens are finicky.
    I find that on the Lab printers when I am selecting different menus.
    If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Lenovo A1 - Touch screen not working after digitizer replacemen​t

    After dropping my tablet and breaking the digitzer, I ordered a replacement digitzer from a company in China. (It took about a month to get it) After watching this video, I was able to install my new digitizer and it finally looked new again....well at least the screen!
    But.....when I powered up my tablet, the touch screen wasn't working..... I emailed back and forth with the company and they told me to install drive program, and send me a link to a site with a video, this site may have contained more than the video, but it was all in Chinese and I couldn't figure it out even with Google Translate. So I started researching. I thought I would try and load ICS on it, I thought, "Whats the worst thing that could happen?" it wasn't much more than a brick at this point anyways. 
    I found this website that let me through installing ICS on it. I had absolutly no expectations...but IT WORKED!!!! MY TOUCH SCREEN IS NOW WORKING!!!! I COULDN'T BELIEVE IT!!!
    When I was researching for this problem, there was absolutly no posts anywhere for "Touch screen not working after new digitizer". So I wanted to share my experience.

    Yea you are correct.....it must be a hardware problem. You must contact service centre of Lenovo and get help from there.
    You can say thank you by pressing the star left to my post IF I HELPED YOU

  • Touch Screen not working under Windows10

    Got this new notebook yesterday, and all runs fine apart from the touchscreen, will not run when booted up under win10, was on phone with support for2 hours, did all the tests, display is working, but once finally booted it does not work, managed to find the latest drivers on the egalaxtouch website, still does not work, tried the latest from MS from the MS Catalog, I'm guessing I'll have to wait for an update or take it back??? love the pc, nice and fast and 6gb 1tb for 399, but no touch screen, not a deal breaker but would be nice to have it working correctly....and the support site when i select my model it gets stuck in a loop continually asking the model number.... Paul

    NO AUTO-ROTATE in Windows 10 for HP Envy X2 units!
    What is shocking to me is it's obvious HP did not do its due diligence when it comes to Windows 10 and properly testing their goods. Something any good computer company would have DONE for their customers. HP is doing a terrible job at supporting their customers and PCs. It is always smarter to buy from a vendor like Amazon and don't bother with HP customer or tech support. Sadly, they are just a huge waste of time. A word of warning. Do not allow HP foreign tech support get into your machine. It is a very bad idea. You are taking a huge risk that could mess your machine up even worse.
    Hope they fix it soon. It is back to Windows 8.1 until then. Peace.

  • IPhone 4 touch screen not working

    iPhone 4 touch screen not working properly. Sometimes it activates icon itself. After updating to iOS 6.12, it stop working totally.

    Good Morning S.GOPINADHAN,
    I understand your iPhone screen is black and you are not able to turn it on.  The article below will explain what to do when your iPhone is not responsive.  I'll also include instructions on how to back up your iPhone when you are able to turn it on.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    iCloud: Back up your iOS device to iCloud
    https://support.apple.com/kb/PH12520?locale=en_US
    Regards,
    - Judy

  • Touch screen not responding as it should

    Touch screen not responding properly and keeps locking up.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • TOUCH SCREEN NOT WORKING XPERIA Z ,

    Hi all, can anybody help please, the touch screen is not working on daughters Xperia Z. Loads ok & can power off using the volume + key & power button & then turns on but touch screen still not working, It hasn't been dropped & no liquid spilt on it, only 2 months old. Can't download anything support etc from Sony as it asks to enter the password to open the phone which she can't do as the touch screen not working.Is there another way or does it need to go back to the comapny for repair. It is contarct with VirginThanks in advance

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    I'm sorry to hear. If the touch does not work, it's not much that you can do on your own more than performing a software repair to exclude software related problems. This can be done via our program Update service:
    http://www.sonymobile.com/global-en/tools/update-service/
    Download and install SUS, follow the instructions that appear.
    Note that the personal data will be lost when performing this repair and if you cannot access the menu, you are unable to back up this data.
    If the problem persist, I suggest that you contact your local support team to get information about how you should proceed in this case:
    http://www.sonymobile.com/global-en/support/contact-us/contact-info/

  • Touch screen not responding and shows no no no!!!! message on screen

    my iphone3gs touch screen not responding and shows no no no!!! message on screen,please hlp me out....

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    In this case you are going to need to look at getting the phone into one of our authorised repair agents, please contact your local  Xperia Care team to have this arranged.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Sony Xperia Z touch screen not responding

    My Sony Xperia Z has been giving me problems ever since I bought it in May 2013.By October 2013 I had to send this phone for repair twice.In the last 9 months though it was doing well and there no problem till today afternoon when I found out that the touch screen was not responding.The phone was on charge when this happened and there was a heavy downpour though not a single drop fell on the phone.I tried using the power button to switch it on and off but could not use the shut the phone option because the touch screen wont respond.I have rebooted the phone and switched it off using the power+volume up button multiple times since then.After about an hour when I was trying for the umpteenth time to key in my password I saw that some numbers were randomly getting punched in.After several attempts the phone's touch screen did respond and I was able to make a call but post that the touch screen went back to the not responding mode.Another hour later and exposing the phone to the sun beating down while i was in a car helped and this time I was able to see all my msgs and mails.My elation was shortlived as the phone went back to the touch screen not responding mode.I had a short trip to make by air and I switched off my phone and put it on charge using the USB connected to my laptop.When I switched on after landing I found that I was able to key in my password but after that the phone again got stuck.Since this last occurence about two hours ago the touchscreen has not responded.It is frustrating to see that msgs are coming,people are calling and I can see the numbers,mails are getting downloaded  but I cant do anything about it.Right now the phone is submerged in a jar of rice in the hope that the mositure might dry out and it will be back to normal again.Please suggest whether using the hair dryer would help or not.I must repeat the phone has not got wet.I also removed the screen guard on both the ends and the back cover to allow the phone to breath.Waiting anxiously for help

    Update for a phone that cost me 34k Sony asks 26k for repair
    Time to trash this useless,good for nothing phone..Sony please stick to making TVs and Cameras smartphone is beyond you.

  • 8500 All in One - touch screen not working

    One minute the touch screen with all it's functions was working fine and then, bam (!), the touch screen stopped working and I can't even use the one/off switch to power the unit off - it does not respond.  Funny thing is that the printer is still working from my computer so I can still send a print job via the wireless.   With the touch screen not working I can't use any function from the unit itself (copy a hard copy, fax a hard copy) and if the unit runs out of paper I have to unplug it to reboot since I can't hit the 'enter' on the touch screen once I've reloaded. 
    Bottom line --- nothing from the unit itself works.  Has a printer fairy locked me out or does this sound like a hardware error?  Thanks for any help ...
    Linda T

    Excellent.  Let me know how round 2 treats you.  The sad demise could have been due to a couple of things...as a side question, is the climate where you live especially dry right now?  I may request that our testers recheck how well we handle a static shock on the product if it is dry where you live. 
    Regards, CF
    I work for HP and hope to make your day Sproutastic!

  • Ipad mini- touch screen not working:(, Ipad mini- touch screen not working:(

    Ipad mini touch screen not working

    Try giving it a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and then see if your touch screen is back.

  • Ipod touch screen not working even after resetting to factory specs

    ipod touch screen not working even after resetting to factory spec.  lock symbol appears at top

    That indicates you have a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

  • C3-01 Touch Screen not working

    The touch screen on my Nokia C3-01 has suddenly stopped working, making the phone totally unusable. I can receive calls using the keys but there doesn't seem to be any way of unlocking it so I can make calls. 
    Any suggestions welcome!  Many thanks

    I am a very frustrated nokia customer.  I got this phone in Nov 11 and its caused me nothing but bother.  I only had it a few weeks when the touch screen completely stopped working.  I returned it to the nokia repair shop and they repaired it.  Now it has occurred again when i was away on business with no access to any other phone.  I have had no access to a phone for a whole week and now i am going to be returning it again.. I do like the look of this phone but i need a phone thats reliable and wont let me down. I have spoken to a few others who have the same model and they ve also had the same problems.  The phone did n't fall etc, the touch screen just stopped working.  Are Nokia going to recall these phones????  I have always had a Nokia phone and would consider myself a very loyal nokia fan.  However this has left me with a sour taste in my mouth.   Can anyone from Nokia please get in touch with me regarding my problem. 

  • I have a touchsmart 320 pc and i just upgraded to windows 8 , my touch screen not working

    i have a touchsmart 320 pc and i just upgraded to windows 8 , my touch screen not working

    Just activate the Windows 8 OS via an internet connection, then install all optional, recommended and important drivers from Windows Update, reboot and it'll work.
    [Windows Key] --> Control Panel --> View by: Large icons --> Windows Update --> Scan for updates

  • Reset iPad when touch screen not working

    How can I hard reset my iPad when the touch screen is frozen?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

Maybe you are looking for

  • I can no longer print PDF files that were scanned with the very same MX479 on Windows XP, SP3

    I can no longer print PDF files that were scanned with the very same MX479 All-in-One. I have an (obsolete) Windows XP, SP3 computer.  Obviously, no updates from Microsoft have occurred that might have impacted my Canon Pixma MX479. When I attempt to

  • Standard upgrade from CUCM 9.1(1a) to 9.1(2)

    I am upgrading from 9.1(1a) to 9.1(2) and as I was reading the upgrade guide it states "You cannot install upgrade software on your node while the system continues to operate".  I have always been able to stage standard upgrades on the inactive parti

  • Setting up Outlook 2010 as email client for Verizon Yahoo email fails

    I am trying to set up Outlook 2010 as my email client in Verizon Yahoo. I have reached the Internet E-mail Settings window in Outlook 2010 and entered the settings specified in the Verizon Yahoo! Internet Help file titled "How do I receive my Verizon

  • PLEASE help me settle this question....

    does BlazeDS support data real-time data synchronization? My manager says it does, but i thought that at the last MAX i specifically asked that question and was told that it is only supported under LiveCycle. Example: I have a textInput synchronized

  • Mozilla cutting off the bottom of my FormsCentral Form

    All the content on my site is in <section>tags and everything fits beatifully except this form (meaning there is no height set in the css for the sections) and only on firefox. Has anyone else run into this? It is cutting off the submit button which