Touch Screen Sticking on Z30
My 24 day old Blackberry z30 is having a touch screen issue. I have attempted to contact Blackberry Technical Support but since the phone was a gift, they will not assist me.
The problems include problems include: swipe feature sticking on lock screen, swipe feature sticking on bedside mode, camera sticking and taking multiple photos at once instead of one photo, copy and paste not working. Sticking when scrolling through emails in the hub.
I have made a short video showing the issues if anyone wishes to see it. http://youtu.be/UqL2aM9TO2U
I would appreciate any assistance anyone can offer.
I have already reset the phone, done a security wipe, reloaded the OS using Link and updated the OS, none of which had any effect.
Thanks in advance for your assistance.
Joy
As an update, the device is now performing actions all by itself without even being touched. Is this NORMAL Z30 behavior? I dont think so.
http://youtu.be/t6sUWtOHQPM
Solved!
Go to Solution.
Second video is in her first post. It's apparent something is wrong with the digitizer.
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Dell XPS Laptop Touch Screen Inputs Interpreted as Panning Photoshop CS6
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Here is a link to a youtube video that I put up showing the problem. The first program shown in the video is Adobe Illustrator CS6 using the Paintbrush tool. The second program shown is Adobe Photosop CS6 using the pencil tool. I draw the line in Ps using the mouse pad and then attempt to draw (still using the pencil tool) on the touch screen yielding only scrolling with the hand tool. http://www.youtube.com/watch?v=Zd1NOBway4o
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Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 8086 MB
Free memory: 4677 MB
Memory available to Photoshop: 7156 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 540M/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 2
Video Card: Intel(R) HD Graphics Family
OpenCL Unavailable
Driver Version: 8.15.10.2455
Driver Date: 20110719000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics Family
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: NVIDIA GeForce GT 540M
OpenCL Unavailable
Driver Version: 8.17.12.8577
Driver Date: 20111103000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode:
Video Card Caption: NVIDIA GeForce GT 540M
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Ryan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 911.9G, 762.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
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Required plug-ins:
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Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEI have this exact same problem, though I have a touchscreen monitor for my PC rather than a laptop. This is a bit awkward, but until I find a real solution, this works just fine: when you want to use the touch screen for CS6, hold down the mouse button. You may have to use the mouse to tap the tools you want, but at least there's a temporary solution.
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What Touch Screen with Mac Mini?
I need to set up a Mini with a Touch Screen to create a kiosk environment. It will have a card reader attached as well -- for student check-ins.
Aspect ratio doesn't matter nor does resolution. Size can be anything from 17" to 20".
Mini has DVI port, is a recent model (Core 2 Duo), Intel GMA 950 video.
Has anybody had any experience with touch screens on a Mac? What brands to look at? What to avoid?
Thanks
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wdI'm currently developing a touchscreen application to control television broadcast equipment using a Mac Mini (OS v10.5.2) and an Elotouch screen.
Both units fresh from China or wherever they're built.
The USB touch driver (v04.00.02) works fine when first installed.
But when the OSX Software Update is run, the touch driver fails.
I don't know why... might have something to do with those Elo clowns putting their stuff in a folder at the root of the hard drive. Who knows.
"Removing this device" (the red arrow in the elotouch UPPD Console App) and "adding" the device back made it work again. It required a reboot and running the Elo recalibration utility.
and now my 2 cents worth:
Mac Minis are great for custom applications that are typically put on embedded boards. The low cost per unit, ease of development and relatively tiny form factor make them the perfect "stick up" device that you can wedge just about anywhere.
The location I'm installing this particular solution specifies Mac or Linux OS. Due to security concerns, Windows boxes aren't allowed unless there is no other option available for a particular application.
I'm building 2 identical units for a 24-7 system. So if/when the first one smokes itself in 1-to-5 years, the 2nd one gets swapped in. Using an external net share to hold a few K of data, the control system comes back on line in a few short minutes.
Dirt cheap redundancy (compared to the other NASA-like gigabuck systems in place here.)
Mac Minis rock. As long as they keep making them, they will continue to be my first choice for "embedded" systems (that require fancy interfaces.) -
WebView scroll-bar width – touch screen friendly
How can I change the width of a WebView’s scroll-bar?
I tried to change the padding and font size as suggested at
[ https://forums.oracle.com/forums/thread.jspa?messageID=10409262 ]
Although it works fine with TableView, it does not work for the WebView.
Adjusting padding and font size only increases the height of scroll-bars increment/decrement buttons but the width remains default.
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One way to get a larger scrollbar:
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The touch screen just died on my Zire 31. Otherwise it is still functional. Any advice on how to perform a HotSync either with the buttons on the handheld or from the Palm Desktop software? I connect to my PC with a USB cable with XP Pro as the OS on the PC. Thanks!
Post relates to: Zire 31The application is called SyncNow. Here is the link to download it http://xvisionnow.tripod.com/cgi-bin/syncnow.pl.
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What you need to do is, download this program onto your computer and sync it to a second device. Then, you will beam it from that device to your z22. Do a soft reset on the z22, (stick your stylus into the back reset hole) and then you will be brought to the 'prefs' screen. Using the buttons on your 5 way navigator on the bottom of your palm, select the 'buttons' option in the prefs menu and set one of the bottom buttons (calendar or contacts) to start the syncnow application. Now plug your device into the computer, press the button and presto! Your device should begin to sync. -
How to temporarily disable the touch screen in Windows 8? Touchsmart 320-1122la
Meanwhile, read this document to see if it offers any solutions:HP TouchSmart PCs - Troubleshooting Touch Screen Issues in Windows 8
Sorry that document didn't help. As for how to find your product and numbers, on my HP TouchSmart 320-1030, for example, I found both numbers on a sticker on the back of my PC, near the bottom, just under the inputs (USB, power, etc.). I also found that information in roughly the same area on my friend's HP ENVY TouchSmart 23-d034. A really easy way to find out is to press the CTRL, ALT, and S keys. The HP Support Information box will open, showing your model number, product number, serial number, and other important information. I used Snipping Tool to take a screen capture of this information on my screen, and then I printed it and emailed it to myself. It's good information to have on hand if you're getting support, making warranty inquiries, or for your insurance files, if your PC were, say, damaged in a fire, tornado, etc. Once you obtain that information, go to the Drivers and Download page. Click the Support and Drivers button, and enter your product number. Check for new drivers for your product. You can also get support and warranty information at the above link.
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I bought this less than a week ago and i am having issues with the touch screen. It just stops working all of a sudden for no reason and i have to restart to make it work. It will work fine for hours sometimes but sometimes i have to restart every five minutes. Can someone please help me solve this issue. ThanksKarman
I'm no scientist (although I did stay at a Holiday Inn Express)... but do you think that perhaps the touch screen issues a lot of folks are experiencing could be due to liquid evaporation? Maybe these people are leaving the iPhone in a hot car (or some other really warm place) for an extended period and not admitting it? I mean it is summertime.
Not liquid, but you could be onto something.
Heat is one of the few things that can cause a capacitive screen system go out of calibration, due to the effect on surrounding part specs. Perhaps that's what we're seeing.
I suppose someone with the problem could stick their phone in the refrigerator (not freezer!) for ten minutes and see if that cures their problem.
More likely, there are several different problems going on, and what works for one won't work for others.
My biggest suspicion is that a memory interface is on the edge (either power or timing), and thus weird glitches show up. Restorting the device only when it is fully charged might be one experiment. Give us a dozen bad devices, the source code, a lab with an ICE, and a coupla weeks... and we could figure out what's going on. -
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How can i find serial number and UPC of my laptop pavillion dv6 touch screen if i do not have the sticker at the back or below the battery .. thanks
Hello,
The hot key combination you can use at the desktop screen is "FN + ESC". That should bring a system information window on the screen with the computer information including the serial number.
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HT201406 Touch screen running slow
Keyboard letters stick and freeze up when typing also runs behind when I type it's like it can't keep up with the words I type. Also is there any way to calibrate the touch screen it acts like it needs calibrated.
There no way to calibrate the screen
- Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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I have a Palm Tungsten E2 and the touch screen pen doesn't respond where I actually place the pen point. I've tried the sync program that is on the device but it doesn't work after doing that.
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Thank you
Post relates to: Tungsten E2If you can get a response from the screen when you tap it, try and re-calibrate the touchscreen. Go to prefs on your device and use the touchscreen app to re-calibrate.
You can try this process to see if there is any debris that is stuck under the screen edge.
Take a business card or folded piece of paper. Stick it in the gap between the edge of the screen and the case. Move around the perimeter of the screen and see if you can get out any debris.
If that doesn't work, the digitizer on the device is probably defective and needs replaced.
You can contact Palm for repair or find replacement parts at pdaparts.com or usedpdaparts.com
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc. -
Sony Xperia Z touch screen not responding
My Sony Xperia Z has been giving me problems ever since I bought it in May 2013.By October 2013 I had to send this phone for repair twice.In the last 9 months though it was doing well and there no problem till today afternoon when I found out that the touch screen was not responding.The phone was on charge when this happened and there was a heavy downpour though not a single drop fell on the phone.I tried using the power button to switch it on and off but could not use the shut the phone option because the touch screen wont respond.I have rebooted the phone and switched it off using the power+volume up button multiple times since then.After about an hour when I was trying for the umpteenth time to key in my password I saw that some numbers were randomly getting punched in.After several attempts the phone's touch screen did respond and I was able to make a call but post that the touch screen went back to the not responding mode.Another hour later and exposing the phone to the sun beating down while i was in a car helped and this time I was able to see all my msgs and mails.My elation was shortlived as the phone went back to the touch screen not responding mode.I had a short trip to make by air and I switched off my phone and put it on charge using the USB connected to my laptop.When I switched on after landing I found that I was able to key in my password but after that the phone again got stuck.Since this last occurence about two hours ago the touchscreen has not responded.It is frustrating to see that msgs are coming,people are calling and I can see the numbers,mails are getting downloaded but I cant do anything about it.Right now the phone is submerged in a jar of rice in the hope that the mositure might dry out and it will be back to normal again.Please suggest whether using the hair dryer would help or not.I must repeat the phone has not got wet.I also removed the screen guard on both the ends and the back cover to allow the phone to breath.Waiting anxiously for help
Update for a phone that cost me 34k Sony asks 26k for repair
Time to trash this useless,good for nothing phone..Sony please stick to making TVs and Cameras smartphone is beyond you. -
Problem push and hold on a Surface Pro tablet's touch screen
Hi,
I tried posting this before, but I can't find my origional post so I hope I'm not spamming accidentally.
I have a problem with my program on a Windows 8.1 Surface Pro tablet. I programmed a button to be 'push-and-hold', but when I touch the tablet nothing happens until I release my finger. This briefly controls the button. When I connect a USB mouse to the tablet, it responds normally; when I press the left mouse button: the button in my program goes down until I release the mouse button. I tried about every setting in the Touch section of the Windows control panel without any succes.
Does anyone have a suggestion?
Any help would be greatly appreciated.
ChrisPrevious Post.
http://forums.ni.com/t5/LabVIEW/Press-and-hold-on-a-Surface-pro-touch-screen/m-p/2816346
If you clicked on your username and looked at your profile, you can see the messages you've created or replied to in the past. -
Why did my brand new Ipod 5g 32gb touch screen stop working?
So I got this ipod from the Genius Shop for about a month. A few days ago when IOS 7.1 came out, I updated it. However, the ipod seems to lag a little. Today, I was charging my ipod and for some reason, when I turn it on, the touch screen stop working (the ipod is in perfect condition). The home button, volume button and the on/off button all works fine except for the touch screen. I want to restore everything on my computer, but I can't get pass the lock screen (the touch screen seems to stop working). I just can't do anything on this ipod anymore beside turning it on and off. I can't even power it off because the touch screen is no longer touchable. So how can I restore everything, or do something about this ipod to work again. Can I still take this back to the Genius Shop and get another one without additonal charge?
If the reset does not work try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a PCI-MIO-16XE-50 daq card (dev1) connected to a scxi-1000 chassis address 0 ID 1, with a scxi-1102,1163,1163,1162 slots 1,2,3,4 respectively.Cable is connected to daq card to 1102 card .Micro touch screen is used on com2. Have tried other serial ports 1,5. Touch screen works fine with windows until LabView and max is installed .Video lockups,Max failures occur.MAX seems to confict with touch screen.
Max is the NI interface for all the drivers. It may be a specific driver that is causing problems, perhaps NI-VISA. I would try installing things one piece at a time. Might want to start by uninstalling everything so that you start with a clean system. First install LabVIEW with no drivers at all. See if the Micro touch screen still works. Then try installing NI-DAQ. Install each of the drivers you need one at a time. If you don't need something, leave it out.
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Touch Screen unresponsive after iOS 8 update
My 1 year old 64GB iPhone 5 touch screen started to become unresponsive after iOS 8 update
It's not consistent. Touch screen functionality will seize whilst phone is being used for either answering calls, typing messges, surfing, gaming etc and won't become responsive until it is turned off and on again (via power button). Home button is functioning with no problems.
As the phone is now out of its warranty period I want to verify if it's the OS that's causing this or do I actually have a hardware issue.I have the same issue. iPhone 5, 1 year-old, not even a scratch.
Sometimes my touch screen works, sometimes not. When it works, it is just for some seconds, then some phantom touches start to happen all over the screen, but specially, when i'm typing, it types z or m, when I try to type something in, and it receives it, it will act as z or m again....
If I switch off my screen and switch on again... sometimes it will work, sometimes it wont... veeery unstable.
I considered downgrading to 7.1.2 but since I heard it is ilegal I decided to wait for a new iOS release.... any suggestions? (already wiped it and the issue continued...)
Is it really not recommended to downgrade it and have my phone funcionalities back?
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