Touch screen stopped completely

I have an HP Pavilion Touch Smart 14.
Two days ago on Aug 4th the touch pad stopped working with no warning. There were no updates to warrant any change as I have to approve all updates.
I have done a refresh completely swiping it back from windows 8.1 to windows 8.
That still did not do anything on it. I have then updated back to windows 8.1. Still no change.
I have then downloaded the drive for the touch screen from the HP website for my device. Still no change.
I have done everything on the list of things to do.
Do touch screens just stop working? I bought this PC in 2012 and really do not want to upgrade as this PC worked fine until two days ago.
Tech support yes I have followed all these steps.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=in&dlc=en&docname=c03488148&lc=en&product=5372104&tmp...
I also do not have the option to go to contol panel, pen, input, can't find any toggle or window to enable touch.

Hi siegelhats,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after upgrading to Windows 8.1 your touchpad has stopped responding. You then stated you have done a refresh you PCand uninstalled, downloaded and reinstalled the driver for the touch screen.
Have you tried running the built in troubleshooter in Windows 8.1 to aid you. Using Automated Troubleshooting (Windows 8)
Have you ran the The HP Support Assistant to help with updates and resolving issues.
Just to clarify, it is the touchscreen that is not functioning, not the touchpad or clickpad.
Would you try this link Touchpad and Touchscreen Intermittently Nonresponsive (Windows 8.1) to assist with this difficulty.
Have you tried uninstalling the updated driver and installing the original driver.
HP PCs - Using Recovery Manager to Restore Software and Drivers (Windows 8)
If this has not alleviated the issues, I suggest you do a recovery back to factory. Performing an HP System Recovery (Windows 8)
During the recovery process you will receive a prompt to backup your personal data to prevent loss, if you have not done one, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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