Touch screen unresponsive while charging

The touch screen on my iPod touch 5 can be sluggish or unresponsive. I've isolated the problem to when I've got it plugged in to charge and the charge is complete but I've not unplugged it. I'm using apple charge cord. Has anyone else had this problem? Obviously when the problem occurs now, I unplugged the iPod. Just wondering if it points to some larger problem I need to have Apple look into.

Other users have reported the same problem and I made the following suggestions but they nevery posted back:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Try another charging source
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • Ihpone 5 Touch screen unresponsive when charging

    I noticed my screen became Unresponsive and behaving erratically while it was charging. The charger is an Apple OEM charger. If I unplug it from the phone the screen begins to work normally again.

    Hi guys. I was having the same problem. Found this one another thread.
    "Update: after my second iPhone 5 immediately had the same problem, again only when charging, I called Apple back. I had been using a third party USB wall plug and they recommended using the factory wall plug. No issues what-so- ever after the switch. They even told me to stop into my local store and they'd swap my third party adapter out with another Apple adapter at no charge. I'm very satisfied."
    I'm using a 3rd party plug in b/c I lost my one from Apple. Haven't swapped yet, but it sounds like this might be the problem.

  • E7 - screen unresponsive when charging

    The touchscreen on my E7 becomes unresponsive while charging. Essentially it seems to be losing it's accuracy. It stilll works somewhat but you have to tap all over the screen to get a response, and then it's not the one you want.
    I noticed the same on a friend's C7. Anyone else noticed the same.
    Nokia:
     Any help (though no one from Nokia will ever reply anyway...)
    P!
    My Nokia history:
    2110 => 6110 => 8110 => 6310 => 2300 => 2600 => 6070 => E71 => N97 Mini => E72 => C7 => E7 => E6 => 700
    Solved!
    Go to Solution.

    Does this occur when connected to a mains charger, a computer or both ? I tend to get a little slowing down (not innaccuracy) when connected to computer via usb, but no change when connected to mains, can only assume there is some processing going on whilst connected to computer ! It's not somethying I've noticed before, just tried it after reading your post, so I obviously don't see it as a major issue, and this is the first post I've seen on theis subject !
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Screen off while charging?

    I seem to recall a settig where you have your Incredible screen off while charging....but I cannot find it again.  Is there such a setting,or am I confusing it with something else?  If there is this setting, how can I access it?

    Settings-Applications-Development

  • HP 8620 Touch Screen Unresponsive - Firmware Software Bug?

    Hello, I have the latest "firmware update" on the HP 8620. Can someone please confirm this bug? I don't know if it is just for the HP 8620 or if it applies to all HP touchscreens. Basically if you go into any setting option, then hit the "home" icon and right after you swipe either left or right, it ends up rendering your touch screen unresponsive to swiping left or right. Is this bug already a known issue? The only way to correct the touchscreen so it is responsive again is hit the question mark, or an icon on the bottom and hit the home button (without swiping left/right right after the home button).

    Hi , Welcome to the HP Support Forums! I see that you're experiencing issues with your touchscreen on your HP Officejet Pro 8620 e-All-in-One Printer. I will certainly do my best to help you. Please confirm you have the latest Firmware Version: FDP1CN1502AR. If you do not, please go to HP's download page by clicking here. As far as I know, this is not a known issue with the printer or with the printer's Firmware Update. This could be a glitch in the touchscreen, which a Reset should resolve. Let's start by performing a Hard Reset.Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.Then reconnect the power cable to the printer and wall outlet rather than a surge protector.This ensures the printer is receiving full power and may help this situation.Make sure the printer is connected directly to a wall outlet. (don't use a power bar or a surge protector) This ensures the printer is receiving full power and may help this situation.If you're still experiencing issues, we may need to perform a Semi-Full Reset. I can send you that information in a private message. In the forum beside your handle name just click on the envelope to view it. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

  • Why did my screen crack while charging? It hasn't been dropped, every time I charge it a new crack appears I'm tired of this it's only a year old!

    Why did my screen crack while charging? It hasn't been dropped, every time I charge it a new crack appears I'm tired of this it's only a year old! If its not covered under warranty never again will I go apple I've had nothing but issues so far.

    We can't answer that. Maybe the battery is bad and is swelling inside the phone. Maybe someone else dropped it and didn't tell you about it.
    Make an appointment at the genius bar and see what they say.
    If it's over a year old, then it's not covered under warranty.

  • IPad 4 touch screen unresponsive

    Touch screen unresponsive, cannot unlock device. Replaced touch screen, now I get nothing from LCD display. Triple checked ribbon connectors. Where should I begin looking for solutions: battery, logic board, LCD display? Tries to connect to iTunes, but without display working, I cannot enter passcode.

    I'm sorry, but if you took your own device apart there's nothing anyone here can do to help you. Your issues are a level of technical support that's beyond what's covered here.
    Maybe an unofficial forum would serve your needs better.

  • My friend's iPhone5's screen cracks while charging

    My friend has an iPhone5 and the screen cracks while charging, after the crack the home button totally broke down. She took the phone to the carrier and they told my friend that this case is off warranty and she needs to pay for it!!! the phone itself didn't have a single scratch!!! Can anyone help me please? Thank you.

    Or any international customer service email that I could send to?

  • Touch Screen unresponsive after iOS 8 update

    My 1 year old 64GB iPhone 5 touch screen started to become unresponsive after iOS 8 update
    It's not consistent. Touch screen functionality will seize whilst phone is being used for either answering calls, typing messges, surfing, gaming etc and won't become responsive until it is turned off and on again (via power button). Home button is functioning with no problems.
    As the phone is now out of its warranty period I want to verify if it's the OS that's causing this or do I actually have a hardware issue.

    I have the same issue. iPhone 5, 1 year-old, not even a scratch.
    Sometimes my touch screen works, sometimes not. When it works, it is just for some seconds, then some phantom touches start to happen all over the screen, but specially, when i'm typing, it types z or m, when I try to type something in, and it receives it, it will act as z or m again....
    If I switch off my screen and switch on again... sometimes it will work, sometimes it wont... veeery unstable.
    I considered downgrading to 7.1.2 but since I heard it is ilegal I decided to wait for a new iOS release.... any suggestions? (already wiped it and the issue continued...)
    Is it really not recommended to downgrade it and have my phone funcionalities back?

  • Droid 3 touch screen unresponsive

    I was wondering if there is an alternate way of removing an app other than using the android market. My droid 3's touch screen is unresponsive and I know that the app Go Locker is causing the problem.

    <Moved to the "Android" space from the previous location for more exposure.>

  • PRS-T1 rapid page turns / touch screen unresponsive

    I'm having problem with my new PRS-T1.
    At least once a day, when using the touch screen swipe to turn pages, the pages will start turning very rapidly and does not stop. The only way to stop it is to go back to the home screen by using the button. From this point, the touch screen is unresponsive, but the hardware buttons work correctly.
    After a few minutes, touch screen starts working again normally again.
    If I use just the page turn buttons instead of swipe gesture to turn pages, this problem never happens. Using swipe it happens often, but not easily reproducible so not sure what is causing it.

    Thank you for your post and welcome to the forum.
    If the Reader is consistently unresponsive or oversensitive with a variety of books and you have reset the Reader to no effect it may need service. Give Sony product support a call and they can arrange this for you:
    http://esupport.sony.com/US/perl/suppor ... ?mdl=PRST1

  • IOS 8.1.3 - iPhone 6 touch screen unresponsive

    I updated my iPhone 6 to iOS 8.1.3 last night. Seemed to work fine last night and early this morning.
    Now my touch screen is unresponsive. I can swipe up to reveal Control Center and swipe down to reveal Notifications - but can't interact with them.
    I can't shut off my phone (can't swipe across after holding down the Sleep/Wake button). Is it worth doing a hard reset? Anybody else having this problem with an iPhone 6?

    I did a hard reset. Seems to be working...for now...

  • IOS 7 making touch screen unresponsive

    Since updating to iOS 7 my iPhone 5 touch screen has become intermittently unresponsive. It was fine and normal in iOS 6 and was refurbished less than a month ago (my lock screen wasn't working and I got the phone replaced). How do i solve this problem? The phone will often times not respond to any sort of touch making swiping, typing, and holding something down impossible. It has been like this since updating to iOS 7 when it came out more than a week ago.

    Basic Troubleshooting Steps when all else fails
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • IPhone 3G touch screen unresponsive

    Hi, so my iPhone 3G has been working greets until this evening when the row of icons above the dock wouldn't respond to my touches. The area is completely un responsive in the home screen but when i go to the notes key board only the J and N won't respond. Additionally in my settings menu i cant click on anything in that same area but when i go into photos or calendar the area is responsive. I tried apples touch screen diagnostic by going into the calculator and found that 4,5,6 and + are partially unresponsive. I'm not sure if this is a software or hardware issue so any input would be great.

    Have you tried the basics from the manual?
    Restart.
    Reset.
    Restore.

  • Iphone4 touch screen unresponsive intemittently

    Hi,
    I got new iphone4 on Sep 20th in Singapore. Currently i am in India.
    The phone was working fine till Sunday( 7th Nov). Suddenly the touch screen has become unresponsive and the time is set to some other time then time i set on device.
    The strange thing is that it starts working for 5 mins every 30 mins or so and again stops working. When it is working all areas of the screen are working normally and applications are working well. After a few minutes it again freezes.
    The phone was kept well and till now it hasn't got any jerks and never fallen off or so. I tried restoring the firmware but it didn't help.Since i didn't damage the device and sometimes it is working fine i suspect it to be a software issue. If anyone has faced this issue please share your experience and help me to fix it.
    Thanks,

    I've had a similar problem for several months. Sometimes when I receive a call I can't hang up with the touch screen. I either wait until the other end hangs up or I hit the power button.
    When I get back, I can't do much of anything. App icons will look like I'm pushing them but they don't do anything. I can fix it by holding the power button, shutting off and restarting.
    Today I tried waiting. After about 5 minutes things started working. It's like the phone is too busy to respond until it unwinds whatever it's doing. I haven't tried restoring and reloading everything yet.

Maybe you are looking for