Touch won't update or restore

I purchased the latest software update for my Touch. When I tried to install it an error message came up and it stated that the Touch had to be restored. When it tried to restore another error came up. I tried this 3 times with the same results. So now I'm out $10 for an upgrade I can't install and my Touch is no longer usable. Nice. This has dropped my IPod confidence down a few notches. Any ideas?

I called Apple tech support to get a solution -
After my iTouch got stuck in recovery mode too : (
But I have a solution that worked, in fact my touch is finally loading the birding software I wanted and is being recognized as 3.0 software in the iTunes 8.2.1
The trick was to completely remove iTunes (not the music library though) and update my Mac OS X.
the Tech emailed me this link to completely remove iTunes
http://support.apple.com/kb/HT1224?viewlocale=en_US
I dragged iTunes off my comp everywhere I could find it except my library and playlists, which I did not lose.
Then I went into the finder and clicked >go and >go to folder and typed in "/library/Receipts"
In that window you can find and delete AppleMobileDeviceHelper.
Empty the recycling bin, restart the comp, then re install 8.2.1.
I think some of the problems of the re install not working are that you must get rid of everything so iTunes will re create them.
Good luck!
- Sam

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Ipod touch won't update or restore

My ipod touch will not let me update to the most current software or even restore my ipod to factory settings. It will let me download, but when it is done and ready to install I get a message "There was a problem downloading the ipod software. The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later." Does anyone know what this means? I never seemed to have a problem until I downloaded that January update a few months ago.
I even tried reinstalling itunes but that did not help. Any help or suggestions are appreciated

Try placing the iPod in Recovery mode and then restoring.

HT4623 My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

My ipod won't update or restore.

My ipod touch will not update or restore. It's 4th generation. 4.3 software. and im trying to update it to 4.3.3. I'm on a windows computer running Vista. I have done all updates to windows and itunes.
I get error code 3194.
I have tried everything suggested on the apple website.
I have tried:
recovery mode
dfu mode
manual update
reinstalling 4.3.3 software
and other things.
Can you help me?

The same thing happened to me, I called Apple (Is your Ipod still have the free 90 days free phone call?) they told me it was my battery. They said they think I should buy a new one. I did not. I didn't think it is really my battery. Are you connections clean? Have you tried different USB hubs? I've heard the USB's in the back tend to give off more power.
Hope this helps.
Windows XP

Music Plays on iPod Touch won't update to iTunes 10.5

number of music plays on ipod touch won't update to itunes 10.5

Unfortunately, I do not have a solution to this problem; however, I am experiencing the same thing. However, my iPod Touch is new. It will not play any of the DRM-protected content that I purchased previously; however, it will allow me to purchase content with my Apple account, so it is certainly "authorized," as it were. I guess I will try to reset it, but I doubt it will work.

My iPod Shuffle won't update or restore.

My iPod Shuffle won't update or restore when I put my iPod in it says iPod Service Error or Can't Mount iPod. Can someone please help me?

The same thing happened to me, I called Apple (Is your Ipod still have the free 90 days free phone call?) they told me it was my battery. They said they think I should buy a new one. I did not. I didn't think it is really my battery. Are you connections clean? Have you tried different USB hubs? I've heard the USB's in the back tend to give off more power.
Hope this helps.
Windows XP

Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

3rd generation ipod touch won't update to new OS

I have an ipod touch, 3rd generation, 64G, model no. A1318 that has given me headaches every time there is an OS update. I usually end up with an ipod that needs to be restored and then upon restore the OS is updated. This time however, nothing is working. I get different error messages (this time it was error 1602 and then upon restore it was 3194). I really want to update my ipod as I use it a lot and this is driving me nuts. This time I can not reload apps that I has previously (like ibooks) because I need the update but it won't update. Can anyone give me any helpful suggestions please. I have read other threads and YES I AM POSITIVE it is 3RD GENERATION. Thanks

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

IPod Touch Will not Update or Restore

Just the other day I bought a iPod Touch. I went to install the 2.0 update and it comes up saying "there was a problem downloading the iPod software to the iPod. "(the name of my iPod)". An Unknown error occurred. (-23). It also does this when i try to do a restore. This is the second iPod i have owned to have this error. I spent hours on the phone with apple techs and they have no idea. Also both iPods that have had this problem were sync'd to separate computers. I have uninstalled an d re-installed itunes multiple times. The First computer was XP and this one is on Vista. Anyone got any ideas!

I'm in the same boat and I've been searching through here (while taking breaks from downlaoding, restarting, etc of course!) but nothing has helped.
When I plug it in, itunes immediately says it detects it's in recovery mode. Then the ipod tells me to plug it in (it already is and I know the port works)It spends forever "extracting the software," "preparing ipod for restore" with the logo, where it freezes or I get error 13 or 6 or 2301. It won't let me restore. everytime I plug it into the comp, it turns on with a picture teling me to plug it in. Then when it's not plugged in, I just get the apple logo, if I'm lucky.
I ran the diagnostic and everything looks like it's working.
i haven't even downloaded apps or anything.

IPod Touch won't update from iOS 3.1.3 to iOS 4

My second generation IPod touch won't upgrade from iOS 3.1.3 to iOS4. Everytime I plug it into the computer it tells me there's an update. I'll click theupdate and it will start backing up my files but it never gets beyond this point. What is the best way to fix this?

The following lists the common error messages and their resolution.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Without more information that is all we can do. You can make an appointment at the Genius Bar of an Apple store.

How do I get my IPad to work! It won't update or restore in ITunes.

My IPad will not work. It will not update or restore through ITunes.

Howdy Nozynan,
The articles linked below detail a number of steps and a host of information that can help get your iTunes to successfully update or restore your iPad in iTunes.
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
Resolve iOS update and restore errors in iTunes
https://support.apple.com/en-us/HT201210
Regards,
Allen

Refurbished iPod Touch won't update

Yesterday, I got a 3rd gen iPod touch, and it won't update to 4.1 software (from 4.02). I get a message that says, "This version of iTunes is the current version." (I'm not trying to update iTunes!)
I know that there is no problem, whatsoever, with my mac, because I just updated my 16 GB 3rd gen a month ago and this message didn't pop up (and I have never had a problem updating any iPod until now). Everything else seems to work with it except for updating the OS. I tried restarting the iTouch, the Mac, and iTunes. Should I just return it?

gzlg123 wrote:
Yesterday, I got a 3rd gen iPod touch, and it won't update to 4.1 software (from 4.02). I get a message that says, "This version of iTunes is the current version." (I'm not trying to update iTunes!)
I know that there is no problem, whatsoever, with my mac, because I just updated my 16 GB 3rd gen a month ago and this message didn't pop up (and I have never had a problem updating any iPod until now). Everything else seems to work with it except for updating the OS. I tried restarting the iTouch, the Mac, and iTunes. Should I just return it?
You need iTunes 10.1 to install iOS 4.2 (iOS 4.1 is old). There is no such thing as 16GB 3rd generation iPod touch. What verson MAC OS X do you have? You need at lesat 10.5.8 to update.

IPod Touch won't update to 4.3.5??

Hello,
I'm having problems updating my iPod Touch 4G to 4.3.5 from 4.3.4. If anyone could help, please reply ASAP!
Thanks

See Here
Unable to Update / Restore
http://support.apple.com/kb/ht1808
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

IPod touch won't update my apps

My ipod touch start to update my apps and then stops. I have completed an ipod update to 6.1.6 and an ipod reset. No change, it will start the update and just stop. Can anyone help me on this matter?

Maybe this:
http://lifehacker.com/5948155/fix-iphone-apps-stuck-waiting-during-installation
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign off and sign back in
- Download the updates on computer and sync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My iPod touch won't update to IOS 6.1.6 becTause I don't have enough mb but I deleted all my apps and music and more but it still isn't enough help.

I have had my iPod for 4 years and never had a problem but when I tried to update it to IOS6.1.6 but it won't update because
I don't have enough mb but I deleted all my apps but still dont have enough mb

Then connect to your computer and update via iTunes
iOS: How to update your iPhone, iPad, or iPod touch

Touch won't update or restore

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