Touching screen by mistake when on a call

For some bizarre reason recently when I am on a call I keep managing to touch the screen and push mute, speaker or attempt to dial someone else etc! It's driving me mad.
Anyone managing to do the same thing and any suggestions as to how to avoid this? I have got a skin case on it and wondered if that is causing the problem with the angle I am holding the phone. Have had the phone for over a year and it's only just started to happen.

You can easily test your proximity sensor, without making a call, by going to Phone > Voicemail and putting your finger to the left of the earpiece... the screen should turn off.

Similar Messages

  • My touch screen goes crazy when rain drops fall on it

    When I operate my phone in rain my touchscreen responds to the rain drops. My touchscreen responds crazy when raindrops fall on it.

    There are other threads concerning this, for example:
    http://talk.sonymobile.com/t5/Xperia-Z2/My-touch-screen-goes-crazy-when-rain-drops-fall-on-it/m-p/1015357#M30776

  • Torch 9800 touch screen only works when slid open.

    Hello everyone, this is my 1st post but I've been lurking the forum for some time. I'm running a Torch 9800 on AT&T right now on v6.0.0.600
    This is what's happened with my phone: as the subject notes, my touch screen only seems to work when I slide open the phone.
    What I've tried so far that doesn't work: rolling back software, rolling the software forward again, hard resets, soft resets, adjusting intervals for the touch screen.
    The weird part is that I saw an older thread that had the exact opposite problem(touch screen only worked when the phone was slid closed). I have a level/ruler app for my phone and it's showing that the phone knows when it's tilted/angle/orientation. I've also closed the phone, opened it slightly (about the width of my thumb) and it stays horizontally oriented + I'm able to use the touch keyboard that way.
    Anybody have a suggestion as to what I can try next to fix this? I haven't gone so far as to just go and get a 9810 yet, but i'm considering it.

    Thanks for the post.
    Has it in anyway fallen or pressed hard at any point? It could be the belt, which would just need you to go with it to a certified repair center and get it secured.
    Twitter: @IAmBenGiey | Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Try my apps:
    The Ultimate Currency Converter and T2G - BloGFeed

  • Iphone 6 plus Touch Screen is Unresponsive When Charging

    I just replaced my iPhone 4s with the iPhone 6 plus.  I had several issues with the first 6plus and Apple has already replaced the phone once figuring it was a hardware issue.  (Actually they couldn't figure out the cause of the issues so as a last resort they replaced the phone.)  The second iPhone 6 plus still has an issue with the touch screen becoming unresponsive or erratic while charging.  By erratic, I mean that if the phone is unlocked, I try to open my photos but the phone opens facetime.  Or I try to open the app store and the phone actually opens the settings.  The longer the phone is connected to a power source the more unresponsive or erratic the touch screen becomes.  If the phone is locked, I can't even answer an incoming call or unlock the phone.  Also, it doesn't matter if the phone is connected to my computer or to an outlet.  All connectors (plug and cord) are the ones I received in the box with my iPhone.   The only constant is that the phone is connected to a power source.  It happens both when the phone is charging and if it has a full 100% charge. 
    The problem is solved immediately when I disconnect from the power source.  If anyone has any ideas on what is causing the issue, I'd appreciate the advice.

    Thank you for the advice.  Unfortunately, this did not solve the issue.  In the weeks since my original post, I've tried three different apple cords and a charging cord made by Duracell.  I've tried two different apple wall bases and a generic brand wall base.  I've tried different different power sources too.  Plugging into different wall outlets, different computers, the USB connection in my car and used an adapter to plug into the 12v connection in my car.  I had thought maybe the computer could contribute to the issue so I even tried the computer when I simply turned it on but did not log on.  While the phone was charging, it still didn't fix the issue.

  • Touch screen non responsive, can't answer calls.

    when my phone goes into sleep mode with non activity, I receive a call but cannot answer it because touch screen won't respond, no button is responsive, I have to reboot the phone.  What is this issue?

    Chiefterry,
    That's got to be quite annoying! Is this a brand new issue or one that has been going on for a while? Did any specific event - such as a new app installation, software update, or physical/liquid damage - prompt this issue to start?
    SarahO_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Touch Screen not working when plugged in via usb to laptop

    I am hoping someone can help me figure out what to do because I have run out of ideas... When I plug the phone into my laptop via the USB cable provided with the phone (2006 Dell 1710 Inspiron, Windows Vista) the touch screen does not work. The phone is functioning but I just can't use the touch screen to do anything, more specifically, I want to connect as a mass storage device so I can transfer files, music, pictures, etc.
    I have downloaded the drives, installed and reinstalled the drivers, soft rest, used all 5 USB ports on the laptop and made sure the ports were up to date for drivers and software on the laptop. Still the screen won't work when plugged in.
    My next step was to try it on a different computer so I used an HP desktop running Windows 7. Downloaded the drivers when prompted and low and behold the screen worked just fine when plugged in. It also works when plugged into my computer at work.
    Considering the phone works fine on another computer I am guessing it might be the USB ports on my laptop or the software associated with it.
    If anyone can help I would greatly appreciate it. Thank you!

    I would definitely agree with you, Funkytown.  If we know the phone works properly with two other computers and you've run through all the troubleshooting (awesome job!), then we can determine there is something with the computer that is causing the issue.
    Thank you!

  • Screen turns off when making a call, wont go back on until I end call.

    How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options. HELP!

    The screen turns off during a call.  The light sensor senses that your face is near and turns it off to conserve battery life.  If you have to access the screen for a function i.e. to enter an extension number, the sensor once again senses the difference in light and turns the screen back on.
    That much you probably already knew; that was mostly for the benefit of others reading this thread.  If your screen is not turning back on, it's a software issue.  The quickest and most effective cure for software issues is the good ol' battery pull.  With your phone powered on, remove the battery then replace it a few seconds later.
    That should help.  Please post back with your results. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Screen goes black when making phone calls

    Hi, I have started to use a new Xperia Z2 a short while ago. As soon as I am tapping the screen to call a phone number the screen goes black; I can hear the phone calling but can't see anything (not being able to turn on loudspeaker etc.). The sound works, and screen can be brought back to life when the call is finished. Same thing when I call with my Skype app - really annoying as the video mode in Skype doesn't function. When the call is finished from the other side, I can get the screen to light up again. What can I do to solve ths problem?

    Hi.
    I've got very simillar problem with Xperia Z2 screen.
    Not always, but very often when I want to end the conversation and take the phone away from my head, screen remains black.
    Only power button can help, when I click it, screen pops up and then I can click "END CONVERSATION"
    It's really annoying. What can I do, to make it work ?
    Answers for your further questions.
    - I don't have any protection on the screen
    - I don't have any case or anything
    Android 4.4.2
    Compilation number: 17.1.1.A.0.402
    Thanks

  • Touch screen problem! when i zoom pictures or Internet pages, the image is twitching soo crazy. i don't know what i should do :( ipod touch 4th generation

    when i'm zooming pictures or Internet pages, the image is twitching soo crazy.
    i don't know what i should do

    Have you tried the standard fixes"
    - Reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore your iPod via iTunes.  First from backup and if problems persists, restore to factory defaults/new iPod.

  • Why is my ipod touch screen black and when i try to turn it on it won't turn on ?

    i was listening to my ipod last week and it went dead , so i plugged it in to my laptop to charge it & to download some songs , the icon that shows its charging didn't come up so i left it in for an our or 2 but my computer still detected the ipod & itunes came up straight away, so wen i went back to it it still wasn't charged so i tried to turn it on the screen went white for a few seconds and ten back to black , my ipod still won't come on. anyone ave any idea's?

    Sorry to hear that you're having problems. Tried a restore with iTunes? If not try it and it should work. If this does not work, take it to your local applestore as ths COULD (not saying it is definately) be a Hardware issue.
    Hope this helps, Let me know hoe you get on!
    ~Naomi

  • Dead spots on touch screen, but only when using text or safari

    For some reason my phone has dead spots, which CHANGE although one thing is consistent. I cannot press "send" on a message unless I am replying to a text straight away. I cannot initiate and then send.
    What is stranger, is that if i pull up the SAME keyboard on the facebook app, it works perfectly.
    So far i have tried recalibrating, resetting and restoring the phone to no effect. If has not been in water (unless splashed unbeknowns to me)
    Has anyone had a similar issue and how did they fix it? My iphone is 3rd gen so no warranty but was in perfect working order until yesterday.

    I can certainly understand your frustration. I have not heard of any other cellphone or PDA manufacturer that gives out free loaners while their equipment is being replaced. Although I have certainly heard about this practice in BMW and Mercedes dealerships, the cellphone/PDA industry is a little different.
    I am surprised they had never heard of the problem, which probably means they have never visited this forum. I have read many posts regarding this problem, and if a reset/restore doesnt do the trick, it has always required repair or replacement.
    Its the same with a Treo or a Motorola Q or a Blackberry. It is not reasonable to expect the manufacturer (Palm, Motorola, etc) to provide free loaners. The cost for this "free" service would inevitably have to be passed on to all buyers. I have a cheapy GSM phone in a drawer I use to stick my SIM card in when I don't want to use my iPhone, or in the event I have to send it in for repair. Having that alternative is my responsibility, not Apple's.
    Now that I think of it, Palm doesnt even rent loaners. I would have been stuck with NOTHING had my Treo required service. At least Apple gives me a better choice.
    That's another spin on it.

  • Touch Screen defective - NO Support!!

    I have had an iphone for just over a year and this is my third one. Apple replaced the first two for a crack on the back case, advising it to be a flaw in the case. Now I have a touch screen issue, but I would not call it a dead spot like Apple states. Apple also said it was a hardware issue. The issue is that the screen work with some apps but not on the home screen or the keypad. When I stated having this issue I looked up and saw that this is more common then Apple let on. I was happy with the iphone till this happened and I was told to just buy a new iphone. I am extremely dissatisfied with the support and customer service Apple has displayed on what clearly is a defect. Toyota has taking care of their customers. I would like to here from others in my situation. I am sure that Apple will remove this post so I may be starting a new Facebook group for this topic.

    If no change after restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, more than likely there is a hardware problem. With a hardware failure, it can be a partial or complete failure.
    If this were a problem specifically with Apple software on the iPhone only, then the overwhelming majority of iPhone users or all iPhone users running the same firmware version would be experiencing the same, which is not the case.
    Your iPhone has a hardware problem as already stated by Apple and you have been provided the options for getting it fixed - via a 3rd party repair service, or making use of Apple's out of warranty or not covered under the warranty "repair" price, which pays for an exchange for the same model at a discounted price. If this isn't acceptable, use the money to purchase another phone instead.
    Message was edited by: Allan Sampson

  • Touch screen Fails

    My touch screen fails like when i go on my recent calls screen it will stay there I cant click on voice mail, contracts, Favorite or even scroll down my contacts or click on them anyone else is hanging this problem

    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • Connecting a touch screen monitor to Pavilion 17 e-137cl

    I'd like to use touch screen capability on when I have an exterior monitor connected with that capability (Acer T232HL).   It has Windows 8.1 updated but I cannot find a way to initiate pen and touch to the exterior monitor.  Is this possible?  
    This question was solved.
    View Solution.

    Connect the usb cable that the display came with between the port in the back of the display and your notebook.
    After you do that, Windows should recognize the device and install the appropriate drivers on its own. 
    Read the discussion at the Acer Communities forum on this. 
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Is there any possibility for a MacBook Air With Touch screen??

    Is there any possibility for a MacBook Air With Touch screen??

    I think they call that the iPad.... 

Maybe you are looking for