Touchpad and keyboard don't work simultaneously

Hey everyone! I just got a new Edge 15 yesterday (this is the Best Buy exclusive one, and it's more expensive of the two options available), but I'm having an issue with it that's really preventing me from enjoying using the machine, and it's incredibly frustrating!
Whenever I press keys on the keyboard and go to use the touchpad together with it, the touchpad freezes/delays for a number of seconds. It makes it incredibly difficult to play any kind of casual game or just browse the web. I've spent a long time looking up solutions, but none of them have helped at all. This Lenovo uses the Alps driver and while it has palm tracking, turning it down to minimum doesn't fix the problem, neither does going through windows 8.1 and choosing the option to have no delay in the mouse/touchpad settings there. I have no idea what to do to fix this problem, if anyone could help that'd be amazing!

Try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Austin

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My touchpad and keyboard don't work.

When I turn on my computer, my touchpad and keyboard don't work, and only the touchscreeen seems to function properly. It only turns on after a good ten or fifteen minutes. I have had to use a mouse.

hey maybe this link http://www.ubuntuask.com/q/answers-touc … 89324.html will help you, for me reloading the kernel module for the mouse with "modprobe -r psmouse" and "modprobe psmouse" did the trick.

Touchpad and keyboard don't work at same time

Hi. I knew how to fix this problem on Windows 8 but can't seem to figure out how to fix it on Windows 8.1. I put the touchpad on no delay through change PC settings but it still seems to do this. Does anyone know how to fix it?

One of the fonts may be corrupt; to find out which, place half of the fonts on the desktop or inside a folder on the desktop and then try using the Internet again. If it works properly, one of those you removed was causing the issue. Repeat this process until you find the source of the problem; if that font doesn't cause the crash when it is in the Fonts folder, you may have installed too many fonts.
(10884)

USB mouse and keyboard don't work on HP Pavilion g7 2203sd, Windows 8.1.

It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
I have tried removing USB devices in the Windows Device Manager and let Windows detect them again, but it does not work.
I read somewhere that it might have to do with the xHCI USB controller that is installed.
I tried removing that and connecting the USB mouse but no succes.
I also looked for driver updates or something to disbale in the BIOS (like xHCI), but nothing found for that.
Can anybody help me with this problem.
Thanks!

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

I have a black MacBook from 2008 and tried downloading snow leopard 10.6. It told me I had to restart my computer. However once I restarted my MacBook my touchpad and keyboard were not working so I am unable to sign in. I have no idea what the problem is

I have a black MacBook from 2008 and tried downloading snow leopard 10.6. It told me I had to restart my computer. However once I restarted my MacBook my touchpad and keyboard were not working so I am unable to sign in. I have no idea what the problem is

You cannot download the upgrade to Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Touchpad and keyboard dosen't work

Hi,
am using a MacBook4,1
it was working properly until i pluged into a non Apple keyboard to my MacBook.
After i pluged in an error has been occurred like press the key rapidly just after the right button.
but there was not such kind of button in my USB keyboard.
whatever,an external USB keyboard works fine.
after some time later,i discovered that my built in touchpad and keyboard stop working.
now i dont know how to fix it up. even am writing it using an external keyboard.
is there anyone who can rescue me up from that **** good condition??
if anybody know how to fix the problem,please help me out from this **** good problem.
My MacBook Config is-
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
L2 Cache: 3 MB
Bus Speed 800 MHz
Boot ROM Version: MB41.00C1.B00.
SMC Version (System):1.31f1
Serial Number (System): W8******0P2
Operating System: Mac OS X 10.5.8 (Leopard)
<Edited by Host>

Hello there, omsmac.
The following Knowledge Base article provides a great place to start with some good information that can apply to keyboard issues as well as trackpad:
Trackpad or Magic Trackpad is jumpy or erratic
http://support.apple.com/kb/TS1449
Aside from the usage recommendations, this recommended step is very practical:
If none of the above resolve the issue, try to rule-out software not created by Apple as a cause. To do so, start in Safe Mode.
There are some good steps for testing the keyboard as well found here:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
If the issue persists after attempting Safe Mode, then you may want to try an SMC (System Management Controller) reset. The steps on how to accomplish that are found here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Thinkpad t42 mouse and keyboard don't work after factory reset

I get to the system preperation tool 2.0 but i cant click or select anything . Same thing happens if i turn the machine on and go into safe mode - the keyboard works to select safe mode but when I get to safe mode they both don't work. they both work if i go into the IBM recovery menu.
Any help would be appreciated
Thanks
DK
Solved!
Go to Solution.

Hi DK,
If you are using the Rescue and Recovery to reload Windows, you should never see the "SysPrep 2.0" appear. Are you using the orignal recovery CDs to reload windows or booting from the F11 partition? To fix this problem, I would simply start the process of reinstalling Windows again.
Go to this website and follow the guide for Using Rescue and Recovery to Recover your OS
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70803
If you are still seeing the "System Preparation Tool 2.0" after reloading Windows, do the following:
Step 1: Under the "Options" box, make sure the following are checked:
"Don't reset grace period for activation"
"Use Mini-Setup
"Don't regenerate security identifiers"
Step 2: In the drop down menu for "Shutdown mode", change this setting to "Quit"
Step 3: Click the "Reseal" button
This should resolve your issue. Be sure to reload the OS using R&R FIRST before doing the above steps.
Regards,
Mark
Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

The touchpad and trackpoint don't work on X220

All greetings! I from Russia, therefore am sorry for my bad English. On my X220 (4290RV4) the touchpad and trackpoint have ceased to work, but the keyboard and fpr works normally. I tried different versions of BIOS and drivers, reinstalled windows, but it is ineffectual

hey Solo,
try removing the ultranav/mouse drivers from your unit via Device Manager.
go to http://support.lenovo.com ; download the latest ultranav/mouse drivers for your unit and install.
try again.
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[solved] Xorg 1.8.1 + FGLRX Mouse and keyboard don't work...

Beginning this week i installed Arch linux for the first time (several times infact) and i followed the installtion guide to get gnome working on my machine...
pacman -Sy
pacman -S xorg
pacman -S gnome gnome-system-tools gnome-extra gdm gksu
I also added the "fuse usblp" and " fam hal" entries to /etc/rc.conf in their respective sections as decribed there.
When i would reboot and type gdm the system would start up and i could configure everything else, but after reinstalling this morning this no longer works because the xorg got upgraded to a new version.
When i type gdm or startx in complains that "vesa" has no modes, so i installed and configure the fglrx drivers from the pacman source.
Now comes the actual problem, when i now type gdm or startx i get the graphical enviroment but my keyboard and mouse do not work and the computer is frozen.
I tried going to a diffirent tty but it won't take those commands either.
Does anyone have any idea what the problem could be ? i do not understand what is wrong....
The Solution - Because the vesa driver didn't work i installed fglrx and i deleted this folder called /etc/X11/xorg.conf.d as i had never seen it before and figured that i didn't need it if xorg.conf was present.
Leaving the folder intact solved the problem
it was a noobish mistake from a beginner, sorry folks
Last edited by Dennis Beekman (2010-06-21 10:17:04)

Beginning this week i installed Arch linux for the first time (several times infact) and i followed the installtion guide to get gnome working on my machine...
pacman -Sy
pacman -S xorg
pacman -S gnome gnome-system-tools gnome-extra gdm gksu
I also added the "fuse usblp" and " fam hal" entries to /etc/rc.conf in their respective sections as decribed there.
When i would reboot and type gdm the system would start up and i could configure everything else, but after reinstalling this morning this no longer works because the xorg got upgraded to a new version.
When i type gdm or startx in complains that "vesa" has no modes, so i installed and configure the fglrx drivers from the pacman source.
Now comes the actual problem, when i now type gdm or startx i get the graphical enviroment but my keyboard and mouse do not work and the computer is frozen.
I tried going to a diffirent tty but it won't take those commands either.
Does anyone have any idea what the problem could be ? i do not understand what is wrong....
The Solution - Because the vesa driver didn't work i installed fglrx and i deleted this folder called /etc/X11/xorg.conf.d as i had never seen it before and figured that i didn't need it if xorg.conf was present.
Leaving the folder intact solved the problem
it was a noobish mistake from a beginner, sorry folks
Last edited by Dennis Beekman (2010-06-21 10:17:04)

Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
Any help would be appreciated.

Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
better response than a standard suggestion to try the other ideas in this link first
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
All of my keyboard & mouse units are USB and I've gone as far as supplying the
mouse and other peripherals with a powered USB hub; so power from the Mac
isn't spread too thin. The keyboard is one of the only items that should be attached
to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
may not be up to the task of being ready. Three going on four of my Macs have
bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
There are some USB keyboard references among search results in this linked page:
https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
Good luck & happy computing!
edited

Touchpad and keyboard aren't working properly][Only one battery charges

When charging cable is plugged in, I have no problems, but when I detach it, keyboard and touchpad stops working.If I put my flashdrive into keyboard dock it will do sounds like it's connecting and disconnecting looped. And the second weirdness: it shows that I don't have the second battery.. I checked it in bios and there were displayed two batteries(32wh and 33wh)..I wonder if it's really only one battery charging all the time.. I just bought it yesterday and it is killing me..

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Split 13-m010dx x2 and issues with the charging while detached. When the Tablet part is detached you will not see the other battery and it will not charge as it is detached. The setting you have it on will drain the battery very quickly, Change the setting from High performance to Hp recommended will help. Here is a link to update the battery. Here is a link to troubleshoot the battery. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. The keyboard and TouchPad will not work when the Tablet is detached. This is by default. If this does not help, please use the following link to create yourself a case number, then call and it may help speed up the call process:
Open link: www.hp.com/contacthp/
Case number and phone number appear.
They will be happy to assist you immediately. Thanks.

Macbook pro mouse and keyboard don't work after installing drivers. Help!

I just installed windows XP SP2 on a macbook pro 2.66 i7 running 10.6.4. I installed the boot camp drivers from my OSX install disk and now neither keyboard, trackpad, nor usb mouse work. Not sure what to do other than delete the partition and start over. Any help is much appreciated!

I have the exact same problem with the same two operating systems and the same exact computer. Needless to say, I would also love to get an answer to this question.

After catalyst 10.10 / xorg 1.9 update, mouse and keyboard don't work

Hi guys,
Yesterday I got the new catalyst update together with the new xorg server, but after rebooting and starting x, I neither could move the mouse nor press short cuts.
I have reinstalled xf86-input-evdev and xorg-input-drivers, but still same issue.
How to fix this?
Edit: Solution: remove [xorg18] repo from /etc/pacman.conf
Thanks
Last edited by scenox (2010-10-26 11:42:09)

Double checking,
are you loading hal at startup (evdev needs it)
yes, see my rc.conf
DAEMONS=(syslog-ng hal cups @network @net-profiles netfs @alsa !slim)
and did you try recreating your config with aticonfig --initial?
yep.... i try
my xorg.conf
Section "ServerLayout"
Identifier "X.org Configured"
Screen 0 "Screen0" 0 0
Screen "aticonfig-Screen[0]-0" RightOf "Screen0"
InputDevice "Mouse0" "CorePointer"
InputDevice "Keyboard0" "CoreKeyboard"
EndSection
Section "Files"
RgbPath "/usr/share/X11/rgb"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/TTF"
FontPath "/usr/share/fonts/Type1"
EndSection
Section "Module"
Load "extmod"
Load "dbe"
Load "xtrap"
Load "record"
Load "dri"
Load "glx"
Load "GLcore"
Load "freetype"
EndSection
Section "InputDevice"
Identifier "Keyboard0"
Driver "kbd"
EndSection
Section "InputDevice"
Identifier "Mouse0"
Driver "mouse"
Option "Protocol" "auto"
Option "Device" "/dev/input/mice"
Option "ZAxisMapping" "4 5 6 7"
EndSection
Section "Monitor"
Identifier "Monitor0"
VendorName "Monitor Vendor"
ModelName "Monitor Model"
EndSection
Section "Monitor"
Identifier "aticonfig-Monitor[0]-0"
Option "VendorName" "ATI Proprietary Driver"
Option "ModelName" "Generic Autodetecting Monitor"
Option "DPMS" "true"
EndSection
Section "Device"
Identifier "Card0"
Driver "fglrx"
VendorName "ATI Technologies Inc"
BoardName "Radeon Mobility X1400"
BusID "PCI:1:0:0"
EndSection
Section "Device"
Identifier "aticonfig-Device[0]-0"
Driver "fglrx"
BusID "PCI:1:5:0"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Card0"
Monitor "Monitor0"
DefaultDepth 24
SubSection "Display"
Viewport 0 0
Depth 24
EndSubSection
EndSection
Section "Screen"
Identifier "aticonfig-Screen[0]-0"
Device "aticonfig-Device[0]-0"
Monitor "aticonfig-Monitor[0]-0"
DefaultDepth 24
SubSection "Display"
Viewport 0 0
Depth 24
EndSubSection
EndSection
Section "DRI"
Mode 0666
EndSection

Touchpad and Keyboard not working (including external devices)

Hi,
I am using an rmbp with win7 and macosx.
Win7 on my bootcamp partition was working perfectly(4 months+) until now .I restarted my system and realized that the touchpad and keyboard are not working(inluding external mice/keyboard).I can boot into Macosx and the mouse and keyboard are working perfectly so its not a hardware problem.I havent set any restore points and have tried all the other recovery options (using f8 before booting) but to no avail
I have read some other solutions which involved opening the device manager but I cannot press anything when I login to windows.Does anybody have any idea except reinstalling windows? I would really appreciate any help !
Cheers

I have even loaded my Bootcamp partition in parallels ,in hopes of repairing the installation from there but Parallels give an error about mouse coherence and I cannot use my keyboard and mouse there .
Does anyone have any other idea except reinstalling windows ? .Thanks !

Touchpad and keyboard not working at startup

i am having lenovo g series 460 machine
the machines touchpad and keyboard doesnt get detected at startup .. it continues for approx. 10 minutes and after it works fine..
what wil be the posssible pblm with my notebook.
i feels like the touchpad and keyboard are only working when the system was heated up..
pls help

one interesting thing i observed is that a usb mouse or usb keyboard is working nicely at the startup itself

Touchpad and keyboard don't work simultaneously

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