Touchpad and keyboard problems

I've had a long series of laptops and vaguely recall a problem like this from the distant past, but I can't seem to avoid the touchpad when I type and the sensitive thing sends my cursor skittering across the page. I use a mouse and so have always had the touchpad shut off when a USB mouse is installed but I haven't been able to shut this one off -- even contacted the seller and his advice referred to a non-existent setting so I've recontated him. So my question is, how do I shut the touchpad off when a mouse is installed on my HP Envy 15 with Windows 7?
Also, as I type and without rhyme or reason whole passages will be highlighted and then the next keystroke deletes them all. This is a new problem for me. I don't know whether the problem is with the mouse (it does this whether I'm using the touchpad or an an external mouse) or the keyboard.
Thanks,
Lawrence3

Hi there @Lawrence3
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with the touchpad, when typing or using a mouse. I am happy to help you with this.
First please refer to the following: Using and Configuring the TouchPad (Windows 7 and Vista)
You will either want to adjust the sensitivity of the Touchpad or outright disable it.
Also you should look at this fine post by @Dragon-Fur Re: disable touchpad on laptop
I hope this helps.
Malygris1
I work on behalf of HP
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I have a black MacBook from 2008 and tried downloading snow leopard 10.6. It told me I had to restart my computer. However once I restarted my MacBook my touchpad and keyboard were not working so I am unable to sign in. I have no idea what the problem is

I have a black MacBook from 2008 and tried downloading snow leopard 10.6. It told me I had to restart my computer. However once I restarted my MacBook my touchpad and keyboard were not working so I am unable to sign in. I have no idea what the problem is

You cannot download the upgrade to Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
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Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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Touchpad and keyboard dosen't work

Hi,
am using a MacBook4,1
it was working properly until i pluged into a non Apple keyboard to my MacBook.
After i pluged in an error has been occurred like press the key rapidly just after the right button.
but there was not such kind of button in my USB keyboard.
whatever,an external USB keyboard works fine.
after some time later,i discovered that my built in touchpad and keyboard stop working.
now i dont know how to fix it up. even am writing it using an external keyboard.
is there anyone who can rescue me up from that **** good condition??
if anybody know how to fix the problem,please help me out from this **** good problem.
My MacBook Config is-
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
L2 Cache: 3 MB
Bus Speed 800 MHz
Boot ROM Version: MB41.00C1.B00.
SMC Version (System):1.31f1
Serial Number (System): W8******0P2
Operating System: Mac OS X 10.5.8 (Leopard)
<Edited by Host>

Hello there, omsmac.
The following Knowledge Base article provides a great place to start with some good information that can apply to keyboard issues as well as trackpad:
Trackpad or Magic Trackpad is jumpy or erratic
http://support.apple.com/kb/TS1449
Aside from the usage recommendations, this recommended step is very practical:
If none of the above resolve the issue, try to rule-out software not created by Apple as a cause. To do so, start in Safe Mode.
There are some good steps for testing the keyboard as well found here:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
If the issue persists after attempting Safe Mode, then you may want to try an SMC (System Management Controller) reset. The steps on how to accomplish that are found here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Thanks for posting this information in this forum. You just saved me a couple thousand dollars!
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Try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
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http://img63.imageshack.us/i/47752933.png/
http://img7.imageshack.us/i/71062213.png/
In device manager I have the same error message, and devices are listed as unknown.
When I try to use windows update, it finds the drivers I need but it can not install them.
http://img193.imageshack.us/i/71145406.png/
The OS is 32bit, Windows 7 Ultimate. I can not get it work, please help or reffer me to some other place where I can try to find a solution.
Thanks in advance.

Hi,
All driver for Win7 are avaible for Your model here.
To solve Your problem with keyboard install HP Quick Lunch Buttons.
To solve Your problem with touchpad install Synaptics touchpad.
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