Touchpad appears to have collapsed
Ok, the things only a week old but I'm a bit concerned about a couple of things, one I've already posted a thread about, and this one, being the trackpad.
I know the whole thing is supposed to be a button, but the left hand corner feels nowhere near as responsive as the right. The right hand bottom corner dips like a button in the way I would expect, but the bottom left only presses down a minute amount and does not press like a button.
The top two corners are solid, and fixed, I'm guessing this is intentional so only the bottom half is a button on a hinge, but is one corner supposed to press down further or is this a fault developing?
Any advice would be appreciated greatly. Thanks
The trackpad is adjustable as you can see here:
http://www.myservice.com/blog/2009/06/macbook-pro-unibody-trackpad/
However, this is not considered a user adjustment. You may want to take it into Apple to let them know the problem you were experiencing and ask if they can just check to make sure it is within spec.
I guess the problem now is that it seems to be working well since you slipped a piece of paper in there (if I'm understanding you correctly)... so it may be difficult to diagnose. No harm in having them take a look though... you can just let them know it happens intermittently.
Similar Messages
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Satellite Pro L20: TouchPad control button has collapsed
I have reported two other faults with my notebook in other posts, in relation to those this is very minor but its still very annoying:
The left TouchPad control button on my notebook, usually evenly supported from below, appears to have given way on one side, so that it does not operate with the same spring action on one side of the left button. It wobbles like a loose tooth.
Is this sort of problem easily fixed? Until i get a USB mouse i'm stuck with the TouchPad, but the persistent sound of the plastic surfaces scratching against each other is infuriating!Just short comment to your posting: I have noticed that the quality of mouse buttons on the notebooks is not the same. On my Tecra it is really perfect and pressure on any point gives the same result but on low budget notebooks, like L series, it is not the case.
I know that it is pretty annoying but unfortunately there is nothing to do. Because of that the usage of external mouse is reasonable. -
Hello
I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair.
Following my issue relating to a blank screen 2 weeks ago, your advisor arranged for my iMac to collected by Amsys, for repair and return, this was done and it was returned to me last Tuesday, onWednesday I set up my iMac again and instantly realised I had problems, much worse than before. I called Amsys to inform them of the issue of the computer being very very slow and unable to open iPhoto and pages, and document listing would not show up, plus I had no sound on the mac.They informed me that they had only replaced the video card and what they had done would have not affected the computers performance. He suggested I reinstall OSX again which I did, but this made no difference to the programs, so I called you.
Your technician on the phone was very good as they have always been, and made an appointment for me to go into the Milton Keynes Apple store the next day at 1 pm, which I did.
The gentleman on the Genius Bar was very good and was able to run tests on the iMac in my presence, and diagnosed immediately an issue with the sound problem, and advised me that this could not be fixed while I wait and I would need to leave it for repair. I made him aware of the previous repair, and he was able to see via your system, the list of logged issues I have had with this since purchasing in September 2012. I'm sure you can see from the way you record all calls and issues the problems I have had.
Today I called to ask if my iMac would soon be ready for collection, I was told the repairs had been completed and it was being tested. However to my dismay, I learned of another serious issue relating to the repair carried out by Amsys. I was informed that 6 screws were missing from the the iMac internally, which caused me much distress and concern, they also told me I had to wait even longer as the screws had to be ordered and installed on arrival before I could collect it.
My issues here are: I trusted the Amsys repairer as it was arranged and recommend by you, it is very evident they are not competent to repair, as they have caused more problems with my iMac on its return, despite enclosing a checklist, fully ticked showing everything working well, it clearly wasn't ! Plus the issue of missing parts (screws) during the repair, I have already expressed my disgust with Amsys, by email and had a response, within the hour, apologising and told me they were looking into this.
This where I stand on this, I have not had my iMac for almost two weeks and I do not know when I will get it back. I'm also very worried about what other damage has been caused by Amsys and the quality of my iMac now. I want to know what you, Apple is going to do about this ? I have already been very inconvenienced by this and until now I have been a very loyal apple customer with 2 iPads, and 4 iPhones in our household, not to mention the iMac.
I feel I have been very let down by this experience, on my iMac, which cost a lot of money, I have also lost a lot of money with lost work and unable to carry out my business without it, and I will be seeking compensation.
I trust you will take this complaint seriously and pass it to the relevant department for action.
Yours sincerely
Des Withey
Sent from my iPad
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These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
Continuous Disconnections "Appear" To Have Stopped...
BACKGROUND (cutting a VERY long story "long") [skip to the next section if you're bored to tears]:
- With BT Broadband since early February. Had continuous disconnections since joining, which added to the dreaded DLM from BT resulted in ever-slow speeds (at some popint we wre under 0.1 Mbps)
- Previously with Virgin Media BroadBand + BT line rental. We never had any issues of disconnections or slow speeds. Couldn't fault VM (except that they got riff of their BB customers to focus on Fibre services not available in our area).
- The first-tier of Customer Services are all very polite people but, frankly, have been of no help at all. Countless line checks were made, mostly "concluding that the line was OK and the connection stable". Well, one only had to check the Event Logs, which would soon be out of memory within a day, showing disconnection after disconnection.
- The second-tier could not help also and finally decided an engineer had to call at the property.
- The engineeer failed to show up.
- The engineer visit was rescheduled, the engineer did show up. He confirmed our internal installation is OK, put the onus on some
work needed "down a manhole in a road nearby" and that a different team had to take over.
- As far as I am aware, this work had been seen to (although I initially had my doubts: BT phone services told me "everything (was) sorted now" whilst I was tearing out my hair with the same problems and speeds under 0.1 Mbps
- I *think* that my profile was reset once or twice by now, our speeds would get about 6 Mbps, rapidly dropping after
disconnections.
- I have noticed BB disconnections when using the internet on my Pc but ALSO when the PC was off and there was no wired or wireless use whatsoever.
- BT KEEPS CLOSING UP THE FAULTS I OPEN & RE-OPEN (HOW VERY CONVENIENT!) OUR FAULT HAS BEEN PRESENT FOR NEAR 3 MONTHS NOW, IS THAT TOO EMBARRASSING TO DISPLAY IN bt.com/fault?
- Online complaint filed... Ignored by BT.
- 3-page letter of complaint sent to BT... Got an awfully generic reply: "Hopefully you know by now what BT is doing to sort this problem" I DO ACTUALLY KNOW... THEY ARE DOING ABSOLUTELY NOTHING! BT gave an email address to reply: I replied 7 days ago asking what's going on, now have re-sent the e-mail (2 days ago): Nothing. MAYBE THE SUPPLIED OMBUDSMAN CONTACT WILL NEED TO BE USED NEXT?
- I keep being promised refunds of line rental, etc. These are yet to materialize as "I will get this when the fault is solved". This of course works on the assumption that my fault will EVER be solved. ALL I REALLY WANT IS: SORT THIS NEVERENDING FAULT.
- Oh, and BT Direct Debit was increased to more than advised (yes, our experience was dreadful so far in ALL aspects) - We are dealing with this separately, DD has now been now reduced... I'm looking forward to the next quarterly bill to confirm I'm not being overcharged (I've honestly lost all trust in all things BT).
- I am an engineer myself and the kindest assessment of the situation would be that BT Customer Services are applying ZERO LOGIC in trying to sort this problem.
CURRENT SITUATION:
- BT Customer Services appear to be avoiding us. They did not call us back to follow up the case and frankly, I am very busy these days and have little time to engage in another gruelling wait + futile conversation (typically near an hour in total) to get absolutely nowhere.
- Stable connection for almost 7 days now.
- Speed capped at 2 Mbps, actual speed is 1.4 to 1.5 Mbps (and has been so for at least 4-5 days).
Onto the technical stuff........
OUR CONNECTION:
- Wired (ethernet) to desktop PC.
- Hub4 Connected to test socket of NTE5, using supplied filter.
- Only one phone connected, via the same filter at the main (test) socket.
- At different times during troubleshooting (weeks ago), I took to, one by one, changing the filter, the ethernet cable and the phone cable supplied by BT. I also changed to different ethernet ports of the Hub, no joy... None of this made any difference so all original cables and filter are again in place.
- The engineer neglected to check the HUb, convinced it was a line problem. Over a month ago, I temporarily replaced the Hub with an old Netgear supplied by Virgin. At that time this made no difference but then the disconnection rate was appalling and wonder if there was an actual fault in the line now and now this stabilized? Regardless, I've been thinking whether my old Netgear would perform better but I have been patient and trying to build up more days of stable connection... BUT 6 days+ of solid connection and I'm still at 1.4 Mbps????
- There are NO other phones or telephone extensions at the property.
- We occasionally use our mobile phones via wireless. Wireless connection is fine (when main connection is present, of course)
Hub "Helpdesk" Info:
1. Product name: BT Home Hub
2. Serial number: +068340+NQ44321122
3. Firmware version: Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated Unknown
4. Board version: BT Hub 4A
5. ADSL uptime: 6 days, 15:01:52
6. Bandwidth: 96 / 1888
7. Data sent/received: 229.6 MB / 3.5 GB
8. Broadband username: [xxedited_out_xx]@btbroadband.com
9. BT FON: No
10. 2.4 GHz Wireless network/SSID: [xxedited_out_xx]
11. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security: WPA and WPA2
13. 2.4 GHz Wireless channel: Automatic / 6
14. 5 GHz Wireless network/SSID: [xxedited_out_xx]
15. 5 GHz Wireless connections: Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security: WPA2
17. 5 GHz Wireless channel: Automatic / 40
18. Firewall: Default
19. MAC Address: d0:84:b0:e4:51:c6
20. VPI/VCI: 0 / 38
21. Modulation: G.992.1 Annex A
22. Latency type: Interleaved
23. Software variant: -
24. Boot loader: -
Noise Rates Margin and Line Rates of last "events" at the time of last noted disconnections (Note log dates, no updates since 15 April, when last disconnections occurred):
04:50:49, 15 Apr. (611767.630000) DSL noise margin: 7.00 dB upstream, 1.20 dB downstream
04:50:49, 15 Apr. (611767.560000) DSL line rate: 96 Kbps upstream, 1888 Kbps downstream
04:48:38, 15 Apr. (611636.000000) DSL noise margin: 28.00 dB upstream, 15.10 dB downstream
04:48:38, 15 Apr. (611635.920000) DSL line rate: 448 Kbps upstream, 7168 Kbps downstream
04:48:04, 15 Apr. (611602.640000) DSL noise margin: 13.00 dB upstream, 15.20 dB downstream
04:48:04, 15 Apr. (611602.560000) DSL line rate: 448 Kbps upstream, 1408 Kbps downstream
04:45:30, 15 Apr. (611448.390000) DSL noise margin: 28.00 dB upstream, 15.20 dB downstream
04:45:30, 15 Apr. (611448.320000) DSL line rate: 448 Kbps upstream, 7808 Kbps downstream
04:45:06, 15 Apr. (611423.970000) DSL noise margin: 14.00 dB upstream, 14.80 dB downstream
04:45:06, 15 Apr. (611423.900000) DSL line rate: 448 Kbps upstream, 1536 Kbps downstream
BT Availability Checker:
Telephone Number [xx_edited_out_xx] on Exchange LYNDHURST is served by Cabinet 6
Featured Products / Downstream Line Rate(Mbps) / Upstream Line Rate(Mbps) / Downstream Range(Mbps) / Availability Date
ADSL Max Up to 8 -- 7 to 8 Available
Fixed Rate 2 -- -- Available
BTWholesale Speed test:
1. Best Effort Test: -provides background information.
Download Speed: 1.47 Mbps
Max Achievable Speed: 2 Mbps
Download speedachieved during the test was - 1.47 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.89 Mbps(DOWN-STREAM), 0.1 Mbps(UP-STREAM)
IP Profile for your line is - 1.5 Mbps
Questions/Comments:
- I thought it took 3 to 5 days of solid connection for broadband speed to be bumped up? How long should I now wait???
- Does my IP profile need to be reset? (Note: I'm dreading that this will again result in 1-2 days of 6Mbps, followed by disconnections, followed by unusable sepeeds again, as this pattern a few times now).
- Last DSL noise margin stats : "7.00 dB upstream, 1.20 dB downstream"... Any comments on this? Isn't 6 dB considered normal, and the lower this figure the better?
- Can anyone help here before we abandon all hope, stop paying our bill and complain to Trade Standards/Ombudsman/etc??@ imjolly: Many thanks.
I set the alarm 5 minutes early in order to restart the Hub this morning. Do I believe in coincidences? Sometimes... After 7 days of solid connection, several restarts occurred while my PC was off (Hub's always on) in the early hours of this morning.
As such, I was correct in my cautiousness when naming the thread "Disconnections APPEAR To Have Stopped... " and I am now able to offer new stats without any manual intervention:
06:06:35, 22 Apr. ( 6977.200000) DSL noise margin: 16.00 dB upstream, 15.00 dB downstream
06:06:35, 22 Apr. ( 6977.130000) DSL line rate: 448 Kbps upstream, 2272 Kbps downstream
06:03:52, 22 Apr. ( 6814.210000) DSL noise margin: 15.00 dB upstream, 15.00 dB downstream
06:03:52, 22 Apr. ( 6814.140000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
06:01:57, 22 Apr. ( 6698.960000) DSL noise margin: 16.00 dB upstream, 14.90 dB downstream
06:01:57, 22 Apr. ( 6698.890000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
06:00:35, 22 Apr. ( 6616.720000) DSL noise margin: 27.00 dB upstream, 15.10 dB downstream
06:00:35, 22 Apr. ( 6616.650000) DSL line rate: 448 Kbps upstream, 7808 Kbps downstream
05:53:58, 22 Apr. ( 6219.650000) DSL noise margin: 15.00 dB upstream, 15.00 dB downstream
05:53:58, 22 Apr. ( 6219.580000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
05:39:17, 22 Apr. ( 5339.020000) DSL noise margin: 16.00 dB upstream, 15.00 dB downstream
05:39:17, 22 Apr. ( 5338.950000) DSL line rate: 448 Kbps upstream, 2208 Kbps downstream
05:38:52, 22 Apr. ( 5314.130000) DSL noise margin: 11.00 dB upstream, 24.80 dB downstream
05:38:52, 22 Apr. ( 5314.060000) DSL line rate: 448 Kbps upstream, 3072 Kbps downstream
04:11:23, 22 Apr. ( 64.660000) DSL noise margin: 11.00 dB upstream, 14.90 dB downstream
04:11:23, 22 Apr. ( 64.500000) DSL line rate: 448 Kbps upstream, 1952 Kbps downstream
Prior to disconnections I note in the main log entries like this one:
04:09:57, 22 Apr. (1214109.300000) PPP LCP Send Termination Request [User request]
"User request" is not at all MY request... Does this indicate any manual intervention from BT? (I expect not, but I'm only curious). May post full logs if required.
Thanks in advance for any help. -
I Have an iPad mini running iOS 7.1.2, I downloaded a new app and it's icon does not appear anywhere ( have ~ 180 apps so not at limit) and it won't open from the purchased apps list. It does not show up when I search for it so can't open t that way either. It doesn't require iOS 8. Can't delete and reinstall, cause not icon. This is not a normal "app won't open" question. it doesn't start the. Stop it just doesn't seem to exist. Any help is appreciated
Hello Chelleuri,
Thank you for using Apple Support Communities.
The following article provides information to trroublehshoot issues with installed apps, including not opening.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D. -
Hi,
I have an iPod shuffle 4th generation and an iPod Nano 5th generation . The Nano wheel appears to have stopped working - I can't get it to play or anything. I've done the reset and it worked the first time, but now the only way I can get it to play anything is to shake it and go with the shuffle choices - I can't change volume, song, pause or turn it off.
So, I decided to start using the Shuffle which I was given as a present last year. I've plugged it into my laptop (running windows 8 and newest version of iTunes). It appears in iTunes on the left hand side, but when I click to sync (whether I tick sync all or choose artists) it says synched but has no music. It seems to not be linked to the music library - when I tick synch all songs, next to the "sync music" it says 0 songs?
Any help to fix either would be really appreciated - I'm without any music at the moment and I'm going away this weekend!
ThanksHi Bblairjones,
If you are having issues with your Nano and Shuffle, you may want to try the Troubleshooting Assistants on the following page:
Apple Support: iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Regards,
- Brenden -
Service Pack 3 appears to have broken the Report Builder click once installation
We are running SQL Server reporting services on SQL Server 2008 R2. Recently we installed the service pack 3 and we now get the following error when a user clicks the Report Builder link:
Application validation did not succeed. Unable to continue.
And from the Log:
ERROR DETAILS
Following errors were detected during this operation.
* [10/14/2014 9:04:32 AM] System.Deployment.Application.InvalidDeploymentException (HashValidation)
- File, Microsoft.ReportingServices.ComponentLibrary.Controls.dll, has a different computed hash than specified in manifest.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, Hash hash)
at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, HashCollection hashCollection)
at System.Deployment.Application.ComponentVerifier.VerifyComponents()
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification
notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
I'm at a bit of a loss of what to do since all recommended solutions I've found are for installing the latest service pack or cumulative update (from threads several years old). By installing service pack 3 we are at the latest upgrade path for 2008
R2 and ironically enough, this is what appears to have broken the click once installer.Hi Matt,
This is an known issue in SSRS 2008 R2 SP3. For this issue, Microsoft has published an article addressing this issue. It is not planning to release a fix for this defect. But there's workarounds for this issue. Please refer to the link below:
Report Builder of SQL Server 2008 R2 Service Pack 3 does not launch.
If you have any question, please feel free to ask.
Best Regards,
Simon Hou -
My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quit. If I try to shut the machine down it tells me that I need to quit Mail but I can't! Any hints please?
Open > Force Quit and press Mail
-
Question
When I open 2 or more browsers of Firefox, click to open and close email it pops up the First Firefox browser since I have verrsion 6 as of yesterday. And some times the tool bar dosen't appear or have to refresh it.Question
When I open 2 or more browsers of Firefox, click to open and close email it pops up the First Firefox browser since I have verrsion 6 as of yesterday. And some times the tool bar dosen't appear or have to refresh it. -
After upgrading to Lion, Preview (5.2.2) appears to have lost the facility to run a slide show by using my mouse to click an icon in the visible menu bar, as I could in the previous version. Can I retrieve that icon and thus that facility?
Unfortunately not. Lion has made many adjustments to the previous system. Try opening your pdfs in keynote.
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I appear to have two separate Apple IDs and to have purchased music under both of them (one is my husband's email account, the other is mine). Is there a way to consolidate them, or is it possible to make the purchases made under two separte IDs downloadable on the same device(s)?
Not at this time. There is no way to merge two Apple IDs or be signed into the iTunes Store with more than one Apple ID at a time on an iOS device. However, you can USB sync the music to more than one device at a time, no problem. As long as all the music is on the same computer.
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i have moved from an iphone 4 to iphone 5 and have done a back up of my iphone 4 and restored this back up to the iphone 5, but the apps do not appear to have come across. Have I done something wrong? Please can someone tell me how to move my apps across?
After you Restore from backup, sync the iPhone.
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My iPhone 5c appears to have been hacked - what should I do?
My iphone 5c appears to have been hacked and has been doing some weird things recently. I have iOS 7 installed.
It deleted all my notes.
It deletes text message streams from various random contacts. I have resorted to taking screenshots of my messages to prove this as it is still happening.
It deleted a few of my contacts so that only their numbers showed on the top of text message conversations.
The weridest thing though is that for the remaining contacts it seemed to add an additional random mobile number to each one so that each contact had two numbers.
Furthermore, for one of my contacts, when I opened the contact there was some French profile wording and a picture of an African man I have no idea who he his (the contact is an asian lady from anerica). I took a screenshot of the contact page and emailed it to her to see if this was something she'd setup by accident but she simply replied that she had no idea why I had that contact stored under her name on my phone.
I live in the UK and do not know any French people!
I'm really worried as it feels like my phone has been hacked/tampered with remotely as this is extremely weird.
How do I find out if my phone has been hacked/tampered with and is there anything Apple or the police can do?
Will restoring the phone clear the issues? I'm reluctant to do this though as I have no faith that important info added to my phone since these happenings (such as my text message screenshots) will not be simply lost forever.
If I can show the issues at the Apple store will they replace the handset? Does it seem like a hardware/software issue or is it obvious that the phone is being tampered with?
Please help!First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not help, set it up as new device, explained here:
How to erase your iOS device and then set it up as a new device or restore it from backups
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support -
How do I fix: DirectoryServices: Job appears to have crashed: Bus error
Can anyone help with this problem? The only solution I have found is to erase and reinstall the OS. A reinstall alone will not fix it.
I have experienced this problem on 3 Macs now, and Apple Care has virtually rebuilt my mini attempting to fix it. However to date, I haven't been able to find anyone at Apple who will look at the data. Here is what appears endlessly in /var/log/system.log:
Apr 1 08:55:43 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices[161]): Job appears to have crashed: Bus error
Apr 1 08:55:43 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices): Throttling respawn: Will start in 8 seconds
Apr 1 08:55:43 Peters-MacBook-Air com.apple.ReportCrash.Root[156]: 2011-04-01 08:55:43.390 ReportCrash[156:140b] Saved crash report for DirectoryService[161] version ??? (???) to /Library/Logs/DiagnosticReports/DirectoryService2011-04-01-085543localhost.crash
Apr 1 08:55:51 Peters-MacBook-Air DirectoryService[162]: Improper shutdown detected
Apr 1 08:55:53 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices[162]): Job appears to have crashed: Bus error
Apr 1 08:55:53 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices): Throttling respawn: Will start in 8 seconds
Apr 1 08:55:53 Peters-MacBook-Air com.apple.ReportCrash.Root[156]: 2011-04-01 08:55:53.788 ReportCrash[156:380b] Saved crash report for DirectoryService[162] version ??? (???) to /Library/Logs/DiagnosticReports/DirectoryService2011-04-01-085553localhost.crash
Apr 1 08:56:01 Peters-MacBook-Air DirectoryService[163]: Improper shutdown detected
Apr 1 08:56:04 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices[163]): Job appears to have crashed: Bus error
Apr 1 08:56:04 Peters-MacBook-Air com.apple.launchd[1] (com.apple.DirectoryServices): Throttling respawn: Will start in 8 seconds
Apr 1 08:56:04 Peters-MacBook-Air com.apple.ReportCrash.Root[156]: 2011-04-01 08:56:04.237 ReportCrash[156:472f] Saved crash report for DirectoryService[163] version ??? (???) to /Library/Logs/DiagnosticReports/DirectoryService2011-04-01-085604localhost.crash
Apr 1 08:56:12 Peters-MacBook-Air DirectoryService[165]: Improper shutdown detected
Here is one of the crash logs.
Process: DirectoryService [226]
Path: /usr/sbin/DirectoryService
Identifier: DirectoryService
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2011-04-04 10:30:15.232 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000100385000
Crashed Thread: 1 Dispatch queue: com.apple.root.default-priority
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8503f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8503f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83955932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83954dbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff83954b46 CFRunLoopRun + 70
5 DirectoryService 0x000000010000dbe9 main + 3061
6 DirectoryService 0x000000010000cfec start + 52
Thread 1 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8509a33d strtok_r + 19
1 DirectoryService 0x00000001000a9d04 FlatFileNode::FetchMatchingRecords(sBDPISearchRecordsContext*, void*, unsigned int*) + 1976
2 DirectoryService 0x00000001000acad7 FlatFileNode::InternalSearchRecords(sBDPISearchRecordsContext*, void*, unsigned int*) + 681
3 DirectoryService 0x00000001000acd5b FlatFileNode::SearchRecords(sBDPISearchRecordsContext*, void*, unsigned int*) + 237
4 DirectoryService 0x00000001000a5a5b BaseDirectoryPlugin::GetRecordList(sGetRecordList*) + 309
5 DirectoryService 0x00000001000a68a0 BaseDirectoryPlugin::ProcessRequest(void*) + 584
6 DirectoryService 0x00000001000017fb CRequestHandler::HandlePluginCall(sComData**) + 715
7 DirectoryService 0x00000001000024bc CRequestHandler::HandleRequest(sComData**) + 222
8 DirectoryService 0x000000010002e42a CMessaging::SendInlineMessage(unsigned int) + 148
9 DirectoryService 0x000000010000562b dsGetRecordList + 1113
10 DirectoryService 0x0000000100082929 CCachePlugin::GetRecordListLibInfo(unsigned int, char const*, char const*, unsigned int, tDataList*, sCacheValidation* (*)(unsigned int, unsigned int, kvbuf_t*, tDataBuffer*, tRecordEntry*, unsigned int, void*, CCache*, char const**), kvbuf_t*, void*, CCache*, char const**, sCacheValidation**) + 221
11 DirectoryService 0x000000010008933e CCachePlugin::DSgethostbyname_int(char*, char const*, char const*, int, bool, void**, int*) + 960
12 DirectoryService 0x0000000100089ae2 CCachePlugin::DSgethostbynameservice(kvbuft*, int) + 336
13 DirectoryService 0x000000010008f7e7 CCachePlugin::ProcessLookupRequest(int, char*, int, int) + 811
14 DirectoryService 0x000000010002a0fd libinfoDSmigdoQuery + 559
15 DirectoryService 0x000000010009325a _XQuery + 262
16 DirectoryService 0x0000000100092fea DSlibinfoMIG_server + 106
17 DirectoryService 0x00000001000282a1 dsmigdemux_internaldispatch(mach_msg_headert*, machmsg_headert*) + 65
18 libSystem.B.dylib 0x00007fff850bbe24 machmsgserver + 357
19 libSystem.B.dylib 0x00007fff8507b2c4 dispatch_call_block_andrelease + 15
20 libSystem.B.dylib 0x00007fff85059810 dispatch_workerthread2 + 206
21 libSystem.B.dylib 0x00007fff85059168 pthreadwqthread + 353
22 libSystem.B.dylib 0x00007fff85059005 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8503f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8503f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83955932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83954dbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff83954b46 CFRunLoopRun + 70
5 DirectoryService 0x000000010001c784 CPluginRunLoopThread::ThreadMain() + 150
6 ...ectoryServiceCore.Framework 0x00000001001790ac DSCThread::Run() + 36
7 ...ectoryServiceCore.Framework 0x000000010017934b DSLThread::_RunWrapper(void*) + 67
8 libSystem.B.dylib 0x00007fff85078536 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff850783e9 thread_start + 13
Thread 3: Dispatch queue: com.apple.root.high-priority
0 libSystem.B.dylib 0x00007fff8503f316 semaphorewaittrap + 10
1 libSystem.B.dylib 0x00007fff8507b669 dispatch_semaphore_waitslow + 211
2 DirectoryService 0x00000001000286bd ___StartKernelListener_block_invoke8 + 33
3 libSystem.B.dylib 0x00007fff8507b2c4 dispatch_call_block_andrelease + 15
4 libSystem.B.dylib 0x00007fff85059831 dispatch_workerthread2 + 239
5 libSystem.B.dylib 0x00007fff85059168 pthreadwqthread + 353
6 libSystem.B.dylib 0x00007fff85059005 start_wqthread + 13
Thread 4: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8505816a kevent + 10
1 libSystem.B.dylib 0x00007fff8505a03d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff85059d14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff8505983e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff85059168 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff85059005 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff8503f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8503f94d mach_msg + 59
2 libSystem.B.dylib 0x00007fff8504ac4e vprocmig_lookup2 + 182
3 libSystem.B.dylib 0x00007fff8504aaa5 bootstraplookup2 + 268
4 libSystem.B.dylib 0x00007fff85053ec4 dsrunning + 52
5 libSystem.B.dylib 0x00007fff85053ce1 searchgetmodule + 86
6 libSystem.B.dylib 0x00007fff85053c68 searchitembynumber + 196
7 libSystem.B.dylib 0x00007fff85073a56 getpwuid + 26
8 com.apple.CoreFoundation 0x00007fff8393cf49 _CFUpdateUserInfo + 105
9 com.apple.CoreFoundation 0x00007fff8393ce96 _CFUserName + 22
10 com.apple.CoreFoundation 0x00007fff8393b119 __CFXPreferencesGetManagedSourceForBundleIDAndUser + 537
11 com.apple.CoreFoundation 0x00007fff8393aae7 __CFXPreferencesGetSearchListForBundleID + 119
12 com.apple.CoreFoundation 0x00007fff8393a9fb CFPreferencesCopyAppValue + 43
13 com.apple.CoreFoundation 0x00007fff8393a999 _CFBundleCopyUserLanguages + 665
14 com.apple.CoreFoundation 0x00007fff8393a1b4 _CFBundleAddPreferredLprojNamesInDirectory + 404
15 com.apple.CoreFoundation 0x00007fff83939c8a _CFBundleGetLanguageSearchList + 170
16 com.apple.CoreFoundation 0x00007fff8393a4ba _CFBundleAddPreferredLprojNamesInDirectory + 1178
17 com.apple.CoreFoundation 0x00007fff83993e97 _CFBundleCopyLanguageSearchListInDirectory + 167
18 com.apple.CoreFoundation 0x00007fff839990d9 CFBundleCopyResourceURLsOfTypeInDirectory + 249
19 DirectoryService 0x000000010001eb92 CPluginHandler::LoadPlugins(unsigned int) + 388
20 DirectoryService 0x000000010000e9c9 CPluginHandler::ThreadMain() + 491
21 ...ectoryServiceCore.Framework 0x00000001001790ac DSCThread::Run() + 36
22 ...ectoryServiceCore.Framework 0x000000010017934b DSLThread::_RunWrapper(void*) + 67
23 libSystem.B.dylib 0x00007fff85078536 pthreadstart + 331
24 libSystem.B.dylib 0x00007fff850783e9 thread_start + 13
Thread 6: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8503f2da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8503f94d mach_msg + 59
2 libSystem.B.dylib 0x00007fff850bbe93 machmsgserver + 468
3 libSystem.B.dylib 0x00007fff8507b2c4 dispatch_call_block_andrelease + 15
4 libSystem.B.dylib 0x00007fff85059810 dispatch_workerthread2 + 206
5 libSystem.B.dylib 0x00007fff85059168 pthreadwqthread + 353
6 libSystem.B.dylib 0x00007fff85059005 start_wqthread + 13
Thread 7: Dispatch queue: com.apple.root.high-priority
0 libSystem.B.dylib 0x00007fff8507b8c2 syscall + 10
1 DirectoryService 0x00000001000284ca ___StartKernelListener_block_invoke9 + 72
2 libSystem.B.dylib 0x00007fff8507b2c4 dispatch_call_block_andrelease + 15
3 libSystem.B.dylib 0x00007fff85059831 dispatch_workerthread2 + 239
4 libSystem.B.dylib 0x00007fff85059168 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff85059005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010040c300 rcx: 0x00007fff70996630 rdx: 0x000000010040bab0
rdi: 0x0000000100385000 rsi: 0x00000001000eebea rbp: 0x000000010037fd70 rsp: 0x000000010037fd70
r8: 0x0000000000000000 r9: 0x000000010040c1e0 r10: 0x0000000000000001 r11: 0x0000000000000011
r12: 0x0000000000000000 r13: 0x0000000000000001 r14: 0x000000010040c380 r15: 0x000000010037fea0
rip: 0x00007fff8509a33d rfl: 0x0000000000010206 cr2: 0x0000000100385000
Binary Images:
0x100000000 - 0x100120ff7 +DirectoryService ??? (???) <910DBBCD-D741-1530-210F-9A3944045A5B> /usr/sbin/DirectoryService
0x100171000 - 0x100182fff com.apple.DirectoryServiceCore.Framework 3.6 (621.9) <16FCF0D0-89B6-6BD2-F8CA-443E1A89307C> /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
0x7fff80a41000 - 0x7fff80b58fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <AFE91118-DBF3-6313-37B8-8A2002C6A46B> /usr/lib/libxml2.2.dylib
0x7fff80bc6000 - 0x7fff80c7cfff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <1960E662-D35C-5D98-EB16-D43166AE6A22> /usr/lib/libobjc.A.dylib
0x7fff813f6000 - 0x7fff81445ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <F5B744D7-AEAF-6B66-43CF-6E31CDA18EAB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff81446000 - 0x7fff8144aff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff8144b000 - 0x7fff814ebfff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff814ec000 - 0x7fff81569fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff817a6000 - 0x7fff817d1ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <6589F0FC-41DB-8494-CA8B-487F4E328EB9> /usr/lib/libxslt.1.dylib
0x7fff821e1000 - 0x7fff82467fff com.apple.security 6.1.1 (37594) <1B4E1ABD-1BB3-DA49-F574-0EEB23E73C6A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff824fd000 - 0x7fff82525fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff828c2000 - 0x7fff82922fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff82968000 - 0x7fff8297afe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff829ff000 - 0x7fff82a20fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9B7AEE96-D18E-5ECF-9837-BD5CFD397831> /usr/lib/libresolv.9.dylib
0x7fff83909000 - 0x7fff83a80fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff84e33000 - 0x7fff84e44ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
0x7fff84ee3000 - 0x7fff84f2ffff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff84f7b000 - 0x7fff84fb8fff com.apple.LDAPFramework 2.0 (120.1) <A890D6E1-2721-1C1B-3B3C-13ACE5EF6B3D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff84ff3000 - 0x7fff8503dff7 com.apple.Metadata 10.6.3 (507.15) <5170FCE0-ED6C-2E3E-AB28-1DDE3F628FC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8503e000 - 0x7fff851fffff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff857a0000 - 0x7fff857a1ff7 com.apple.TrustEvaluationAgent 1.1 (1) <A91CE5B9-3C63-5F8C-5052-95CCAB866F72> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff857c5000 - 0x7fff85882ff7 com.apple.CoreServices.OSServices 357 (357) <ABB9A264-05D8-DFF1-35DB-C4B19C4E0B71> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff85883000 - 0x7fff85a41fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <781E7B63-2AD0-E9BA-927C-4521DB616D02> /usr/lib/libicucore.A.dylib
0x7fff85b42000 - 0x7fff85b83fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85fab000 - 0x7fff8605afff edu.mit.Kerberos 6.5.10 (6.5.10) <05AEA348-2288-E1C0-8F10-0D8880AE7530> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff861c2000 - 0x7fff8627bfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8627c000 - 0x7fff86292fef libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
0x7fff86958000 - 0x7fff86a79fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff86c7c000 - 0x7fff86cb6fff libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
0x7fff8740e000 - 0x7fff8741cff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff87454000 - 0x7fff87788fff com.apple.CoreServices.CarbonCore 861.23 (861.23) <08F360FA-1771-4F0B-F356-BEF68BB9D421> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff878b9000 - 0x7fff878b9ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8864d000 - 0x7fff88688fff com.apple.AE 496.4 (496.4) <CB905496-4D6B-F26A-399D-840D26DBEE5B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88878000 - 0x7fff8894afe7 com.apple.CFNetwork 454.11.5 (454.11.5) <B3E2BE12-D7AA-5940-632A-1E5E7BF8E6E3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8894b000 - 0x7fff88bceff7 com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88e7f000 - 0x7fff88f0ffff com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff89120000 - 0x7fff8912ffff com.apple.NetFS 3.2.1 (3.2.1) <4396CAD7-FDAF-8C63-97FA-74E7124DFF2A> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8913e000 - 0x7fff89144fff com.apple.DiskArbitration 2.3.1 (2.3.1) <D5D3AE5F-83AC-0CEB-2DC3-755F0CC20A4E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylibAny fix for this yet?
com.apple.DirectoryServices crashes and attempts to restart every 10 seconds on my system:
10/10/11 4:05:29 PM com.apple.launchd[1] (com.apple.DirectoryServices[1791]) Job appears to have crashed: Bus error
10/10/11 4:05:29 PM com.apple.launchd[1] (com.apple.DirectoryServices) Throttling respawn: Will start in 7 seconds
10/10/11 4:05:29 PM com.apple.ReportCrash.Root[1789] 2011-10-10 16:05:29.978 ReportCrash[1789:4543] Saved crash report for DirectoryService[1791] version ??? (???) to /Library/Logs/DiagnosticReports/DirectoryService_2011-10-10-160529_localhost.cr ash -
I am getting the following error message "wireless network appears to have been compromised"
I am getting the following error message "wireless network appears to have been compromised"
Any information would be helpful.bclark173 wrote:
I am getting the following error message "wireless network appears to have been compromised"
Can you provide a screenshot of this message? Make a screenshot by following the directions here:
http://support.apple.com/kb/HT5775
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