Touchpad mouse

Although I have checked the box to disable the touchpad mouse when a USB mouse is attached it does not disable when the USB mouse is attached. Any one else have this issue and been able to resolve it. When I first got laptop this feature worked, but I recently had to reset the laptop and have not been able to set it to automatically disable to touchpad when the usb mouse is connected.
Thanks in advance for any help. 

Hi @mommeduckie ,
Welcome to the HP Forums!
It is a superb  place to find answers and ideas!
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How Do I Find My Model Number or Product Number?
I understand that after resetting the notebook you no longer see an option to automatically disable the touchpad when a usb mouse is connected.  Here is a link to HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 8) that should help you locate that option.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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