Touchpad problem after waking from Sleep
When I wake my Macbook Pro (Snow Leopard 10.6.1) from sleep the touchpad soft clicking doesn't work however The phsyical click does.
It rectifies itself after about 5 minutes of use however it is quite frustrating. Any possible solutions? This problem occured in with Leopard (10.5.x) as well.
I have exact same problem, in that in waking from sleep, cursor cannot be moved by touchpad for 1-2 minutes but moves instantly and normally via a mouse. Has been happening ever since got machine in March, regardless of OS / firmware upgrades. Any suggestions out there?
Similar Messages
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Anyone's MacPro have problems after waking from sleep mode?
After waking from sleep, my MacPro 2x2.4 Quadcore Intel Xeon freezes in several applications that had been running before sleeping. Mail and Firefox both get into endless loops trying to download data and will not force quit. Pulldown restart and shut down do not function when this is occurring. Must shuyt down manually from box and start again. Everything works fine again until it goes to sleep again.
Start by swapping the keyboard. You don't need to spend a fortune, and handy to have spare. USB cables can be bad even new.
When I had some problems Apple wanted to blame the mouse, keyboard, cable, but in the end I found
A. run Disk Warrior
B. Corrupt pref or conflict with version of Hardware Monitor and other background tasks -
Sound problem after waking from sleep
When I wake my computer from sleep the external speakers to do not produce sound. This is not related to the 'red light' issue, no red light is shining and in the sound control panel 'internal speakers' is showing.
Interesting is that when I play with the alert sounds in the control panel I can hear them, but when I adjust the volume or try to get sound out of software (iTunes, Quicktime, etc.) I can not hear anything. Also, when the computer is waking from sleep if I quickly toggle the volume control I get one or two 'clicks' before it goes silent. I have repaired the permissions according to other posts but that did not help.
However, if I plug in earphones and take them out again the volume works. . .
any suggestions?Todd Sackett wrote:
Hi everyone, after waking from sleep, the first sound that is played is accompanied by a hissing sound for the first couple seconds. It does not happen after that at all that I have noticed. It comes out of either the speakers or headphones.
Can anyone try this: (Esp. if you have a new MB Penryn update (most recent))
1) Close lid, put to sleep.
2) Wait 5-10 mins
3) Open lid, log in to iChat (with login sound on) or make some other sound play. Listen for a hissing or static sound within the first couple seconds of whatever you just played.
Thanks for any help!
I don't observe this on my Napa-Revised Macbook -
Connection problems after waking from sleep????
I'm having a strange issue with my 2012 Macbook Pro running OSx v10.8. I take my computer with me between home and school, and I usually just put it to sleep during the commute. For the last few weeks, when I got to school and woke up my MBP, it wouldn't connect to the internet. It recognized the WiFi connection, but did not assign a valid IP address. It was only when I shut the computer down and rebooted it that I was able to connect. Strangely, when I got home, I had no problem connecting to my home network, even after waking up from sleep.
After a little while of this, it got worse. Now, even after re-starting, I am unable to connect at school. (WiFi icon shows exclamation point). This is also true for my home network.
Here's the kicker. When I log out of my default account and log into the guest account, I have no trouble either in school or at home. Waking from sleep is never a problem and I connect everywhere. However, as soon as I log back into my other account, I lose connectivity.
I have tried renewing my DHCP lease, or manually inputting an address, but neither of these have worked. I have resorted to using the guest account, and I want access to my old files again without having to switch back and forth.
If anyone has any input on this, it would be greatly appreciated!! Feel free to e-mail me at [email protected]
Thanks!same issue here..
reset my network settings and reset phone a billion times already, same issue still occur. sometimes the phone will wake up with wifi and sometimes it will go to 3g, one time it went to GPRS, its just really bizarre. If i open safari it will ask if i want to join the network that i originally set up, but when i select the network it just says "unable to connect". If i just leave the phone be for a couple hours and wake it up again, it will rejoin the wifi network.
I use remote to control my music library, but if my phone goes to sleep, it won't reconnect again so it's basically useless.
BIZARRRRRE, driving me crazy.. -
Problems after waking from sleep
A few minutes ago I woke my computer from sleep (of about an hour) and didn't see the cursor (I have both the Apple wireless keyboard and mouse and had replaced the batteries on the latter earlier today, after which the mouse worked OK). Then I clicked the mouse a few times but still didn't see the cursor, and noticed that the time was not current, but was at the same time as when I had put the Mac Mini to sleep an hour previously.
Instead of a cursor I found that I had the spinning color wheel.
It was with some difficulty that I was able to get the key combinations to shut down the Mac Mini. Everything went OK after the restart.
I did a Repair Permissions immediately (is it relevant that I downloaded and
installed the iChat update 2 days ago?).
Anyone have any idea what caused this? I have Disk Warrior on order, but it won't arrive until next week.No one responded to ti
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Wi-fi internet connection problem after waking from sleep
hi, i have a macbook pro 5,4 running 10.6.8 OS and i have a wireless issue. whenever the laptop is awkoen from sleep it will take about ~60 seconds to connect to the internet. The wifi indicates that it is connected to my home wifi almost immediately but there is just no internet. Google chrome reports that it is sending a request or redirecting in which it eventually fails to load page. this is very annoying having to wait a minute for my internet to work. i have tried downgrading my wireless card driver/extension to older 10.6.4 as i read there was a wireless issue from 10.6.5 up, but this did not fix the problem. i have also tried changing channels and settings on wireless router with no effect. i do not have any connection issues once the internet connection is established. please help. thanks!
Have you tried it with a different mouse? I'm no expert, but you might want to find out, if the problem is mouse-specific.
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Network problem after waking from sleep
I have a home network. All of the computers are Win XP except this Macbook. I have them all networked through a Workgroup which works just fine. The mac has no problems finding and connecting to the Windows computers but frequently after putting the Mac to sleep and then waking it up it no longer connects to the windows work stations unless I turn Airport off and then turn it back on..
It shouldnt be like this..any way of fixing it?Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.
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Problem after waking from sleep mode
cursor begins to "paint"; must reboot to use mac. Any suggestions?
Have you tried it with a different mouse? I'm no expert, but you might want to find out, if the problem is mouse-specific.
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Satellite A660-18N - Powers off after waking from sleep mode
My Satellite A660-18N powers off 2-3 seconds after waking from sleep mode. I upgraded the memory from 4GB to 8GB, using Crucial's website, so I know it's compatible. BIOS is updated to 2.00.
Not sure what to do, how can I fix this without turning off Sleep mode completely?Hello
>Currently I've turned off sleep mode altogether. I've also reset the BIOS settings from the boot menu but it hasn't fixed the problem
And why you dont test it with pretested memory modules from an authorized service provider? The part number for such RAM is PA3677U-1M4G. Its one 4GB DDR3-1066 MHz memory module.
Furthermore it would be interesting to know who says that Crucial memory is compatible Maybe its compatible to other Toshiba notebooks but fact is you have problems after waking from sleep mode and this happens only with Crucial memory and not with preinstalled modules.
I dont think somebody here can provide you a solution for this because its just a compatibility issue and its user to user forum only. -
On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this? Thanks --
Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.
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My zero Key isn't working after waking from sleep mode. This is a real problem for me because my password contains a zero. I don't recall spilling anything or jamming it just that it worked before I closed the computer and wasn't after I woke it up.
I would like to fix the key but if that's not possible right away , Is there a way to reset my password without being able to type with a key thats in it?Start by swapping the keyboard. You don't need to spend a fortune, and handy to have spare. USB cables can be bad even new.
When I had some problems Apple wanted to blame the mouse, keyboard, cable, but in the end I found
A. run Disk Warrior
B. Corrupt pref or conflict with version of Hardware Monitor and other background tasks -
Freeze after waking from sleep mode on MBP retina
After waking from sleep mode my MBP retina freezes for 3-5 seconds. Mouse and touchpad don't work. I wonder if it's mountain lion problem or hardware problem. Anyone faced this?
Just got a brand new model and OS X 10.8.2 (12C3012) and face the same issue, almost everytime it sleeps for too long. This is not a 3rd type SDD, this is a standard Apple SSD. I turned off the BT, I removed the almost every option from the battery saver mode. The current test is to disable the power nap - I will let you all know the result in a few hours.
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Hi
My Macbook Pro 15 inch takes several minutes to be able to connect to the internet after waking from sleep. Does anyone else have this problem and is there a fix?
Alancoxorangepippin wrote:
The message that comes up when I click on "TomTom Home Install" is "You cannot open Home Install because Power PC applications are no longer supported." Does this mean that the TomTom, which is absolutely vital to my life - well, not literally but you know what I mean - can no longer be used with my MacBook Pro?
What that means is that is can't be used with Lion 10.7. PowerPC was the chip Apple used up until 2006 when they switched to Intel. At that point, they created the Rosetta emulator to allow for PPC support for 5 years. They finally dropped the support with the release of Lion. It will only work with OS X 10.6 or earlier. The other option is to purchase a new GPS, which can be had for $100 for a decent one. -
External Hard Drive Fail After Waking from Sleep
Hi,
I've been having this issue for over a year (since upgrading to Lion, and now still persists after upgrading to Mountain Lion), and I haven't been able to find the exact answer I need after searching through the posts here, and on the internet.
I have a 2011 MBP, and after upgrading to Lion last year, I've noticed that my WD external hard drive for the Mac has issues to be recognized after the laptop wakes from sleep. The drive icons are still there on the desktop, and all the files are listed. However, I cannot open any of the files, and Time Machine backup automatically fails.I am able to eject the drives by dragging the icons into the trash can. However, nothing happens if I simply unplug the fire wire 800 cable and re-plug it into the computer after ejecting the drives. I need to reset the external drive by unplugging both the fire wire cable and the power supply, and replug everything.
Aside from being a hampering process after waking from sleep, this is also very stressful on the drive itself, so I would like to fix this. Does anyone know the issue behind this or have a solution? Thanks in advance!Thanks for this, and apologies for delay in replying...in between seeing your post I backed up the ext hdd to another mac and used the disc utility to erase and repair and then re mounted the ext hdd. OK. I have then tested the ext hdd being recognised when waking from sleep mode a few times and everything appears to be fine. If this doesn't work (long term) I will follow the instructions as you have suggested....
I now have a new problem with my HP printer (Photosmart Plus) which is not being recognised by a new wireless router..Ok whilst the router is switch on and I have reconfigured the printer..but when the router is switched off overnight and then switched back on...I get a 'printer is not connected' message and have to go through the re configure routine all over. I am minded to think this is a router problem as the same issue is happening to my wifes Mac Book Pro (which is only a few weeks old)...any suggestions.. -
Kernal panics after waking from sleep on MBP
I have a client machine that continues to crash after waking from sleep. Most of the logs indicate its a USB driver issue but not all of them which make me question whether it is truly a USB issue.
Here is the first log:
Interval Since Last Panic Report: 42291 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Mon Jan 21 14:40:59 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816c6e1f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff806a45a628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff806a5541f8, RBX: 0xffffff806a554000, RCX: 0x0000000000826f90, RDX: 0x0000000000000000
RSP: 0xffffff807e493bc0, RBP: 0xffffff807e493ca0, RSI: 0x000000807e878986, RDI: 0xffffff807e493c39
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff800a69e600
R12: 0xffffff806a458000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e493bc0
RFL: 0x0000000000010286, RIP: 0xffffff7f816c6e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a45a628, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807e493870 : 0xffffff8000220792
0xffffff807e4938f0 : 0xffffff80002c4794
0xffffff807e493aa0 : 0xffffff80002da55d
0xffffff807e493ac0 : 0xffffff7f816c6e1f
0xffffff807e493ca0 : 0xffffff7f816e3c05
0xffffff807e493ce0 : 0xffffff7f816c5257
0xffffff807e493d10 : 0xffffff7f80c9a832
0xffffff807e493d50 : 0xffffff7f8174d4f0
0xffffff807e493da0 : 0xffffff7f8174f692
0xffffff807e493de0 : 0xffffff7f8174f7c4
0xffffff807e493e20 : 0xffffff7f80c9e4c5
0xffffff807e493e60 : 0xffffff7f80c9e628
0xffffff807e493e90 : 0xffffff7f80ca1fd7
0xffffff807e493ef0 : 0xffffff800063d4d6
0xffffff807e493f30 : 0xffffff800063c250
0xffffff807e493f70 : 0xffffff800063c0f4
0xffffff807e493fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 42049368948948
last loaded kext at 16300805887472: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 16384)
last unloaded kext at 16406017984235: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 12288)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14100000 / 4
Second log---------------------------------------------------------------------------- -----------------------------------
Interval Since Last Panic Report: 18613 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Wed Jan 30 13:21:54 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816d61f1, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000012562c000, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x480001eabd058d48, RBX: 0xffffff806a6af000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff807ef03b60, RBP: 0xffffff807ef03b70, RSI: 0x000000000000012c, RDI: 0xffffff806a6af000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a6af000, R13: 0x0000000000000000, R14: 0xffffff806a6af000, R15: 0xffffff807ef03bc0
RFL: 0x0000000000010282, RIP: 0xffffff7f816d61f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000012562c000, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807ef03810 : 0xffffff8000220792
0xffffff807ef03890 : 0xffffff80002c4794
0xffffff807ef03a40 : 0xffffff80002da55d
0xffffff807ef03a60 : 0xffffff7f816d61f1
0xffffff807ef03b70 : 0xffffff7f816d7413
0xffffff807ef03bb0 : 0xffffff7f816c6e31
0xffffff807ef03ca0 : 0xffffff7f816e3c05
0xffffff807ef03ce0 : 0xffffff7f816c5257
0xffffff807ef03d10 : 0xffffff7f80c9a832
0xffffff807ef03d50 : 0xffffff7f8174d4f0
0xffffff807ef03da0 : 0xffffff7f8174f692
0xffffff807ef03de0 : 0xffffff7f8174f7c4
0xffffff807ef03e20 : 0xffffff7f80c9e4c5
0xffffff807ef03e60 : 0xffffff7f80c9e628
0xffffff807ef03e90 : 0xffffff7f80ca1fd7
0xffffff807ef03ef0 : 0xffffff800063d4d6
0xffffff807ef03f30 : 0xffffff800063c250
0xffffff807ef03f70 : 0xffffff800063c0f4
0xffffff807ef03fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 18633492210750
last loaded kext at 37211407179: com.lightspeedsystems.kext.LsSaKernel64 2.0.0 (addr 0xffffff7f810cc000, size 147456)
last unloaded kext at 198602469343: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f814fc000, size 8192)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14200000 / 1
Sorry for the huge post. The lightspeed kext shouldn't be causing problem as we use this program for all mac machines, I also did extensive troubleshooting with it. I did ask her to stop using the logitech USB device but she said it didn't make a difference, it was a plug and play device, would it still cause this issue without having it plugged in?
Thanks in advance for the help.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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