Touchpad Problems on my Satellite C50-A-157

Hi, I have been having some problems with the touchpad on my *Toshiba Satellite C50-A-157* laptop.
I use windows 8, and i have had my laptop for a couple of weeks, but all vof a sudden,
I can only use the touchpad and operate the cursor when i have either of the mouse buttons held down.
I have been having to use the "Tab" key and the "Arrow Keys" to navigate through menus and options.
The *F5* key does not work and i have already tried updating/reinstalling the device drivers. Troubleshooting does not seem to work either.
However, whenever i have not got the mouse button pressed down, and the sursor is not movning, when i move my finger up and down on the touchpad, it will navigate through the vertical series of options closest to the left edge of the screen.
For example, in the windows 8 start menu, the mouse will be stationary in the middle of the screen, but when i move my finger up and down on the mouse pad, it seems to scroll through the tiles on the left of the menu, highlighting each one on the way up or down.
I realise this is quite a long, boring post, so thanks for reading this far and any help/suggestions you can give will be greatly appreciated, thanks.

Hi
In my opinion this isn't software realted issue.
Looks like a strange touchpad module problem but of course the notebook should be recovered to factory settings before talking about an hardware problem
Please post some feedback after the notebook has been set to factory settings.
In case the touchpad would not work even using factory settings, you should contact the service in order to check the hardware.

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Satellite C50-A-157 - Unable to use touchpad without holding left button

I know very little about my Satellite C50-A-157 . Run on Windows 8. I am main /admin user and all of a sudden I am unable to move the mouse/cursor.. only way it seems to let me, is if I hold the left hand botton (bottom of mouse pad) down at same time, then it moves around.
But then high-lights everything.
I have tried pressing FN+F5 at same time (nothing happens) even taken battery out of back (again does not solve issue) the MOuse/arrow is just frozen on the page.. this does not happen in my partners profile, (he is another user) the mouse seems to work fine..
I thought it was that the mouse pad, had worn out (as is shiny now) but this does not explain why it only happens under my profile/user, not his?
If anyone can offer any help, much appreciated... I only stumbled across the fact, it lets me use it (if I hold in left button at same time)
Also have tried the 'Sticky keys' shift x5, again this does not do anything or clear this problem.
And have gone into control panel usinw Windows+ X and gone into troubleshooting, again, not solved the problem.

.. this does not happen in my partners profile, (he is another user) the mouse seems to work fine..
Since the touchpad is still working using another user profile, I guess there must be only some software conflict.
Usually you can enable or disable the touchpad pressing F5 (or FN+F5) but you already tried this combination and this did not enable the touchpad…
So from my point of few you should simple uninstall the touchpad driver and after you have downloaded the newest touchpad driver package from Toshiba EU driver page, unzip the package and perform new touchpad driver installation…
After the installation has been finished, restart the notebook…
Good luck

Cant get my Satellite C50-A-157 to start up

Hi folks I've got a Toshiba satellite C50-A-157, only three weeks old. It wouldn't connect to the internet last night, kept saying it couldn't display the page. Then the cursor froze and the touch pad wouldn't respond. I attached the mouse and eventually it responded to that. Still wouldn't let me online so decided I'd do a system restore. It went on for ages and nothing seemed to be going on, I had to go out so had to power it off. Tried to get back into it today but all the screen is doing is flickering between black and grey.
Toshiba offices are shut so was wondering if anyone can help me out? My knowledge is quite basic so all help would be appreciated!

It sounds pretty problematic now. I don't know if Ive understand you right but Im afraid you have interrupter recovery image installation and now you in the middle of nowhere.
To be honest I don't understand why your display is flickering now.
What to do now? I presume you didnt create recovery media but if you have it try to install recovery image again. If you don't have it either you must order one on https://backupmedia.toshiba.eu/landing.aspx or contact nearest Toshiba service provider in your country and ask for help.

Satellite C50-A-157 Sandisk USB won't work in Recovery Media Centre

I can't get Sandisk Cruzer USB to work in Recovery Media Centre. Have tried formatting but no luck.
I read on another Toshiba forum that Sandisk USBs don't work and that you have to use a different brand.
Anyone know if that's true?
Thanks

To be honest I dont think that all Sandisk USB flash memory stick dont work in connection with Recovery Media Creator. But of course due to some compatibility issue between the device and software, it could be possible that an USB flash memory stick would not be recognized.
I never experienced such problems with my Recovery Media Creator software.
I could create a recovery medium using two different USB sticks from two different manufacturers. One of them was a flash memory stick from SanDisk.

I cant register my "No Problem Guarantee" - Satellite C50-a-179

I have a Satellite C50-a-179 and i have free No Problem Guarantee for my region (Czech Republic).
When I want to register my laptop on www.noproblemguarantee.com this page redirected me on www.nomatterwhatguarantee.com - which is not Guarantee for my region so I cant register my laptop there.
Can anyone please help me, where can I register my laptop for No Problem Guarantee?
Thanks a lot.

Hi, I have the same problem. And the offer on www.noproblemguarantee.com is supposed to be valid for residents in Czech rep,Estonia,Hungary,Latvia,Lithuania,Poland and Slovakia - as it stands in the leaflet we got in the box with laptop. We got both leaflets - also for www.nomatterwhatguarantee.com for the countries stated above. So I guess the offers are on the same level...
I want my guarantee... what should we do? Thanks...

Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator

When i try to make Recovery dvd with TOSHIBA Recovery Media Creator the burning fails.
I have Satellite C50-A-19T with TSSTcorpCDDVDW_SU-208DB_T cd/dvd-rw unit.
During burning process i get an error that say that is impossible read the file D:\ZZImages\ZZImages\install29.swm (the .swm file in error change with different attempts).
I marked the option to verify dvd after burning.
I tried a few times: i try make a single dvd (requires 3 dvd for complete recovery).
i try 2 times with verbatim dvd+r the fist try failed, the second succeeded with the same kind of support.
i try make dvd numb. 2. for two time with dvd-r and dvd +r support and it failed again.
On windows error report i find this error:
and this alert:
+ODD Firmware Update to fix problems with the Toshiba Recovery CD creator+
I see this solution by upgrading firmware for different models of cd/dvd-rw units
http://aps2.toshiba-tro.de/kb0/TSB9C02RP0000R01.htm
but not about the model I have.
i have:
TOSHIBA Recovery Media Creator version: 3.1.02.55065006
windows 8.1 x64.
there is a solution?
is a known problem?
thanks
Elena

> I don't have a free usb drive to test the usb mode.
I would recommend you to purchase an separate USB memory stick and to create the such recovery USB flash memory media.
Please check also this different procedure described in this Toshiba HowTO
[How to create a USB recovery media flash drive from recovery ISO images- or discs (DVDs)|http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm]
Feedback is greatly appreaciated

WI-FI is not working on Satellite C50-A-179

Hello everyone!
I own Toshiba Satellite C50-A-179 (PSCGAE) laptop with Windows 8 and recently I've tried installing Connectify on it.
However, Microsoft Virtual WiFi Miniport Adapter was missing on the laptop, and because of that Connectify couldn't work. I've tried to enable/install it somehow using tips found on the internet. One of the suggestion was to reinstall the Wireless Adapter driver.
I uninstalled the original driver, and reinstalled it again after downloading it from Toshiba website ( [here|http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=312&selProduct=7934&selSh ortMod=3969&language=13&selOS=40&selType=97&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=all &selectedLanguage=13&type=97&page=1&ID=86778&OSID= 40&driverLanguage=42] )
I'm sure I downloaded and installed the right driver for the right adapter which is "Qualcomm Atheros AR956x Wireless Network Adapter". I made sure before the installation to check all the information about the adapter and the driver.
However, after the reinstallation wifi has stopped working completely:
-the wireless network connection icon/adapter from "Control Panel\Network and Internet\Network Connections" is there but it does not behave as it should, it just looks as a generic network connection icon and not a specific one-basically it doesn't represent the actual adapter and hasn't got the name of it in the note;
-wifi option in Windows 8 settings menu-Change PC settings-Network has disappeared altogether (bluetooth option is still there and so is airplane mode option);
-wifi can be turned on by pressing enable from the righ click menu of that generic network connection I've mentioned, but it won't pick up any signal and won't find any connections even though there definitely are some.
There are no yellow exclamation marks in Device Manager list and the wireless adapter is there as well, behaving and pretending as if everything was all right and working properly.
I've tried Troubleshooting, installing driver using Windows Update, installing and updating driver from its properties menu in Device Manager, and all kinds of things like that, but none of it has helped and wifi still does not work.
Basically, the laptop seems to be thinking that the adapter is working properly and everything is fine HW and SW wise, but in reality it isn't. I really don't know what else I should try, I don't want to reinstall the whole operating system because I'm afraid it (or I) would mess everything up even more (messing up even more drivers).
I'm running on a cable internet connection now, and I'm glad at least that is working (I really need the laptop for work and I can't afford to loose it for a day, let alone for longer)
Could anyone please help me?
Any ideas how to fix this and make wifi work again?
I'll be really thankful for any advice.
Thank you, Miko31.

Hi
In case the WLan card is recognized properly in device manager, the Wlan driver has been installed properly and I dont think that there could be a problem with WLan driver.
In my opinion you should check if the WLan card is enabled properly by using the FN key combination
Furthermore if Wlan has been enabled properly you should try to Add new WLan and should configure the Wifi once again.
This can be done in control panel-> Network & Sharing center -> Manage wireless networks (on the left) -> Add button
> However, Microsoft Virtual WiFi Miniport Adapter was missing on the laptop,
Regarding the Microsoft Virtual WiFi Miniport Adapter
You could enable this in device manager. Here choose your "network adapters", then you should find the Virtual Wifi Adapter. Now do right click it and enable it.
It could be also possible that Virtual Wifi Adapter is hidden. In such case you should first unhide it from the device manger, then re-enable the adapter from the device manger tools.
After that, you have to start your cmd (console) with admin right and should type:
+netsh wlan start hostednetwork+

Windows 7 Installation on Satellite C50-A-1JT

Hi everyone,
I've bought a brand new Sattelite C50-A-1JT PSCJGE from Romania with no OS.
First i've tried for about a day to install Windows 7 and it won't boot, neither on DVD neither on USB, only Windows 8, but after i've searched about it, i found out that i have to change my bios settings from UEFI to CSM Boot and disable Secue Boot.
NOT A CHANCE. Intead of a normal BIOS i only have Toshiba Setup Utility and i have only the Boot Order option and Secure Boot, that didn't helped me.
I thought that my BIOS is out-dated (1.10)
So went to the Toshiba Website and searched for an BIOS Update and the only one was this:
[BIOS 1.30-WIN for Satellite C55-A, Satellite C50-A|http://www.toshiba.com.ro/innovation/download_driver_details.jsp?LNG=27&service=SE&selC ategory=2&selFamily=2&selSeries=312&selProduct=793 4&selShortMod=4628&language=47&selOS=46&selType=4& yearupload=&monthupload=&dayupload=&useDate=null&m ode=allMachines&search=&action=search&macId=&count ry=all&selectedLanguage=47&type=4&page=1&ID=90346& OSID=-1&driverLanguage=42]
...but unafortunatelly, it isn't available.
So, i there any chance to have Windows 7 on this laptop?... 'cause i hate 8

Many Win8 machines are supported for Win7 so, generally speaking, you should not have some big problems. As you already wrote you must at first change BIOS settings - http://aps2.toshiba-tro.de/kb0/TSB2C03F80002R01.htm
After doing this restart your notebook and press F12. When boot menu is shown on the screen put Win7 installation disc into optical disc drive, choose CD/DVD as first bootable device and press ENTER. ODD should start to read Win7 installation disc and setup will be shown on the screen.
On this way I have installed Win7 on my Satellite U940.
Please try again and post some feedback.

Cannot find Win 8.1 drivers for Satellite C50-A-1DV

Hi.
I re-installed windows 8.1 from a disk I have, but I'm having driver problems, namely finding certain driver support on the Toshiba website.
It seem that my laptop isn't listed, or I can't find it in the support section for drivers.
The drivers I'm looking for namely are the motherboard drivers.
I already tried a driver site but my laptop was taking a good few minutes to power off after shutdown so I doubt those were correct. I'll try intel chipset device software and see if that gives me the correct ones.
Rest of drivers I can get simple enough through device manager, but not the chipset drivers, and probably usb 3.0 too.
On a side note, I noticed I don't need to type in the key, which I wrote down using belarc, I assume it's saved to the BIOS and windows auto detects it correct?

Hello
According notebook specification your notebook was delivered with preinstalled Windows 8.1 64bit so what you should do is to reinstall original recovery image that contains all necessary drivers.
When you say you have installed Win 8.1 from the disc, what does it mean exactly?
Have you installed your own OS version or original Win8.1 version from created recovery disc?
Anyway, al Win8.1 64bit drivers you can download from Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
There you can find all drivers for your Satellite C50-A-1DV with part number PSCG6E.
Check it out.

Unable to install Windows 8.1 on Toshiba Satellite C50-A X0011

Hi,
Just bought a new Toshiba Satellite C50-A X0011, seriel no. XXXXXXXXX without a OS. I am trying to install Windows 8.1 via USB, I changed the boot option priority to USB and booting from the USB the system goes into a loop of start/stop with the following message " your pc ran into a problem and needs to restart.We're just collecting some error info., and then we'll restart for you.' Tried to boot with a DVD but the same message. Is this a hardware problem? please help
[Moderator edit to remove serial number.]
Solved!
Go to Solution.
Attachments:
IMG_20140903_093153.jpg ‏3652 KB

Satellite C50-A X0011 Part number PSCGLG-00C00G
This laptop was sent with no operating system so make sure the bios is set to run Windows 8.1
Completely shut down laptop Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.
Select advanced, then system configuration, then boot mode
UEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)
For windows 8 change to UEFI.
Also in bios setup utility select - Security, then Secure Boot, then you have to enable secure boot for windows 8 and 8.1.
On the C50 models you may have to enable the secure boot before it will let you change the advanced boot mode to UEFI.
Your Indian model info and specs here - http://laptop.toshiba-india.com/product/SatelliteC50-AX0011
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Satellite C50-D - External Hard Drive is not recognized

Have just purchased Satellite C50 D but cannot get it to read or recognise my LaCie hard drive.
As this has all the data from my previous computer it is rather important. Can anyone provide help and guidance as to how to a) read the drive or b) transfer all the data onto the laptop memory
Many thanks
A:-)

Hi
The notebook supports 1 USB 3.0 port and 2 USB 2.0 ports.
I recommend you to connect the external HDD to each port (USB2.0 and USB3.0) just to check if its not compatibility problem. But usually it should not be a big problem to connect an external USB 2.0 device to an USB 3.0 port.
However, it could be also possible that this external HDD needs more than usual 500mA power provided by one USB 2.0 port. In such case you should use an USB Y cable to connect the HDD to two USB ports.

Satellite C50-B-133 - HDMI not connecting to TV

Help.
I have just purchased a Satellite C50-B-133 laptop.
The problem is I cannot get it to display via a HD cable on my Panasonic TV.
It does recognise that it is connected to a Panasonic TV.
I have done the Windows + P to select 'duplicate screen' etc but to no avail.
The Toshiba website interactive assistant mentioned it could be the cable...........is that a possibility?
Other items - playstation etc connect via this cable with no difficulty.
When i go into settings > change pc settings > display > detect > 'didn't detect another display' is the answer. However when i go into Toshiba Desktop Assist > tools and utilities > display utility > multiple displays > the panasonic tv is listed. #confused.............
Message was edited by: rednep_dp

I think you should power off both devices: TV and notebook.
Regarding the notebook: please ensure that the notebook has been shut off completely as mentioned here:
http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm
Connect both devices with the HDMI cable and then power up the TV and the notebook.
Then you could try to use FN + F4 (or only F4) to switch between the external and internal display. Please ensure that internal resolution has to match the external resolution in order to use the both displays simultaneously.
In case this will not work, try to reinstall the display driver (graphic card driver.)

Satellite C50-A628 running slow

Good day everyone.
Sorry if this post is in the wrong section, but, please help.
I know that maybe some people might think this as a waste of time or just something you could search in google, but, for about *7 months*, I've been trying to figure out why my new laptop is running slow.
As this laptop comes without any pre-installed operating system, there is no restore disk or factory reset disc. For the first few months of using my laptop, it's been running +windows 8.1 pro+.
Every time I use it, it opens everything okay, except when my browser is open. everything becomes unstable and doesn't respond. after a few seconds of not responding, I can use it again as long as I don't multi-task. I've installed the latest graphics drivers and some apps, but that's it. I thought that it was a problem with windows 8 about 5 days ago, so I downgraded to +windows 7 ultimate 64 bit+.
Now, i'm starting to think that maybe the problem is because of the drivers since I didn't install the drivers required for the laptop since it doesn't come with the drivers and reset disk.
So now, I'd like to ask for support on this matter. Please show the proper installation of windows 7 and the all the drivers required for my laptop which is the *TOSHIBA SATELLITE C50-A628 RUNNING WINDOWS 7 ULTIMATE 64-bit*. (Or any idea on why this problem is occuring)
Thank you and have a nice day.
-George B.

One note: the system performance, especially the internet browser issues has NOTHING to do with drivers preinstalled on your notebook. Mostly drivers are not the reason why the notebook runs slow (open software slowly, etc)
Fact is that your Satellite C50-A628 was equipped with 2GB RAM.
Additionaly an part of this 2GB RAM is shared with GPU: Intel HD Graphics
Therefore less than 2GB are used for system and applications.
To be honest; this is not enough to run system smoothly!
I recommend you to upgrade the RAM at least to 4GB/6GB or better 8GB RAM to get better performance.
Regadign the drivers download:
The Win 7 driver can be downloaded here:
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU
Choose: Satellite C50-A PSCJGF

Satellite C50-B P0010 is Slow :-(

I want to know whether I am the only one stuck with this problem!!! My Satellite C50-B PSCMNG with Windows 8.1 x64 is really painfully slow... I even tried upgrading the RAM to 8GB, but NO change... My satellite still tends to be painfully slow... Firefox, Microsoft Office and all other softwares that i use are always laggy and hangs always... I even tried reinstalling windows many times, formatting hard disk... All the drivers are perfectly installed and Windows is up to date. Nothing helped me... My lap is only 2 months old... I never expected a PC with 4th gen quad core processor and 8GB RAM would be this bad. Please help me!!! I am really in pain and vexed. I gave up!!!
This is the laptop I am talking about << Please click here

That's not a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region.
- Peter

Satellite C50-A0113 does not boot into windows

Hello.
I own a toshiba satellite C50-A0113 laptop running windows 8 64bit.
Ive had it for exactly two years a few days ago i restarted it and then when it starts it stops at the "Toshiba leading innovation" screen and then it says scanning and repairing drive C while on that screen it starts the process and then stops at 34%.
that was two days ago now it just gets stuck on the "toshiba leading innovation screen " then after a few minutes it says preparing automatic repair.
It then leaves that screen and goes to a black screen for a few minutes then flashes the blue screen written "your computer encountered a problem" then restarts.
I tried creating a bootable windows 8 disc in order to repair but it doesnt even boot into the usb.
I restart and press f12 in order to select the media to boot into. It checks the media goes to the toshiba screen then just goes black for some minutes untill it restarts.
May i please know what is wrong and how can i possibly fix this because the problem is clearly not my hard drive.
I removed it and put into another laptop and it was fine

Dear aya11,
Defiantly it is a operating system issue.
did you check in the BIOS mode??
if your laptop is working fine in the BIOS mode then you have to reinstall operating system.
if you have preloaded operating system then you can recover your operating system.
recovery option is :*
if you are using window 7 in your laptop then,
just restart your laptop and hold the "0" numeric key..u get option HDD recovery just enter in HDD recovery
then it showing popup for format laptop just click on the yes ..you get a next option and your laptop is getting restart.
if you are using window 8 in your laptop then
just restart your laptop and hold the "F12" numeric key..you get option HDD recovery just enter in HDD recovery
then it showing popup for format laptop just click on the yes ..you get a next option and your laptop is getting restart.
in case both option is not working then u have install a new OS.
Thnx :)

Touchpad Problems on my Satellite C50-A-157

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