Touchpad scroll not working after Windows 10 update

Can you help? I am having a problem with my touchpad scroll. It stopped working after upgrade to Windows 10. I have an HP G62 Laptop and the touchpad listed is Synaptics PS-2 port. Can you please provide information on how to fix?

Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have read your post on the HP Support Forums. I understand that your TouchPad is not working correctly since you upgraded to Windows 10. I did some research and came up with a couple different documents that may help you with the TouchPad.
1. HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)). 2. Using and Troubleshooting the TouchPad or ClickPad (Windows 8): You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product as they become available to HP. There are some drivers available there currently. Have a great day!

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HP G62 touchpad scroll not working after Windows 10 update

Hello, As many, I am having a problem with my touchpad scroll. It stopped working after upgrade to Windows 10. I have an HP G62 Laptop and the touchpad listed is Synaptics PS-2 port. Can you please provide information on how to fix? Best,

Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have read your post on the HP Support Forums. I understand that your TouchPad is not working correctly since you upgraded to Windows 10.  I did some research and came up with a couple different documents that may help you with the TouchPad.
1. HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)). 2. Using and Troubleshooting the TouchPad or ClickPad (Windows 8): You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product as they become available to HP. There are some drivers available there currently.  Have a great day!

Keyboard and touchpad not working after Windows 10 update

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It's known that installing Windows from an external DVD drive on a Mid 2013 MacBook Air causes that the keyboard doesn't work after finishing the installation. The fix is to install Windows by using a USB drive. See > http://support.apple.com/kb/TS4599

Lenovo B560 touchpad scroll not working on Windows 7

As the title says, the vertical touch-scroll is not working in certain programs. It works in my browser, but not with OneNote or PDFs. It also works on Microsoft Word. The touch scroll actually did start working for a few days randomly, but then went back to not working. I didn't update anything during either of those times. When I do attempt to use the touch scroll, a cursor icon appears that looks like a little scroll bar.
I have tried updating the drivers, which did not work. I have made sure all setting are correct and that touch scrolling is enabled. This problem is really driving me nuts, so any suggestions are appreciated.

Hi Kukari. If you are experiencing the same issue on the same computer in the same operating system, unfortunately there are no Windows 8.1 drivers available for the HP Pavilion dm4-3050us Entertainment Notebook on the HP driver download page.
HP offers version 16.2.10.12 which you can try to reinstall (if you have not).
Synaptics TouchPad Driver (Windows 8.0)
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-109924-1&cc=us&dlc=en&lc=en...
Synaptics offers version 17.0.19, although it may not be compatible with your TouchPad.
Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19:
http://www.synaptics.com/resources/drivers
If the loss of functionality occurred after the Windows 8.1 update, you can either wait to see if the appropriate drivers are released for your notebook, or revert back to Windows 8.0.
TwoPointOh
I work on behalf of HP
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Lenovo G510 touchpad scrolling not working in windows 7

I have a windows 7 - 64 bit operating system on a Lenovo G510
I have installed Touchpad driver for windows 7 from Lenovo site but i found very annoying problem which is the touchpad scrolling function not working .....
Please Help
Solved!
Go to Solution.

hi Shady710,
Welcome to the Forums.
If you have a Synaptics Touchpad, can you check if you have a One Finger / Two Finger Scrolling feature under Mouse Properties.
- Link to picture
Let me know how it goes.
Regards
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Touchscreen not working after windows 10 update.

Hello,I own an HP-Pavillion 15-n287cl touchscreen laptop. I updated my operating system today to windows 10, but after finishing the update my touchscreen dosen't seem to work. In fact it is not even reognized under the human interfaces tab in the device manager. I have tried intaling the HP drivers from the support assistant and the website but it still dosen't work. Any help on this would be much appreciated. regards.

It is not quite so simple.Windows 8.1 and Windows 10 do have native suport for touchscreens. There is the consideration that Windows 10 is a brand new OS. It has only been available to the general public for a single day. I am upgrading my current HP loaner HP Omen to Windows 10 Pro as I type this. I will know if the touchscreen works when it is complete. I am sure you don't completely rely on the touchscreen for input to the operating system. I only use the touchscreen once in agreat while if I even think about it. Wait for a few days and keep on trying the Windows update option. It will take some patience on your part. edit: The Windows 10 Pro update is complete. The touchscreen is still working just as it did before.

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Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the Windows 10 update, and wanted to assist you! You can try reviewing the following site for drivers:HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? If you are still having trouble, then I recommend using the Go back to an earlier build option, in your System Settings: HP Notebook PCs - Upgrading to Windows 10
Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 update for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below.
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Touchpad scroll not working after Windows 10 update

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