Touchpad SL510 will not work

I have uninstalled and reinstalled the driver and the utility several times. When I push Fn F8, the computer says the driver is not installed. The mouse is not listed in the BIOS however the device manager says it is installed and working correctly. I have several other SL510's exactly like this computer. When I go to the devices and hardware in the control panel and click on the mouse I see the UltraNav tab. This doesn't show up on the "broken" computer. I have been using an attachable mouse for this computer, which works fine, however I would like to use the touchpad. Any ideas?

Does it work from a bootable Linux environment? If not, it might be hardware (check/reseat the cable).
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Hi there ,
Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you are having with your touchpad mouse. Have you tried plugging in an external mouse? First thing I want to address is the orange LED that is next to the touchpad. The orange LED indicated on the touchpad has been turned off. You can turn it back on by double tapping the corner of the touchpad where the LED is (usually top left corner). Here is a document that has some troubleshooting steps, shows you the LED area, and how to turn it on/off. To test if it is hardware or software please follow these steps below: Boot into safe mode by tapping F8 at start up, and see if you are still having the problem. This should tell us if it’s the hardware or software. After a while in safe mode if you don't have the problem open command prompt and run the following command SFC /scannow. This should correct any software errors. Here is a link to get to command prompt. Please re-post with the results of these troubleshooting steps and your Model Number (How Do I Find My Model Number or Product Number?) Thanks!

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Try using Recovery Manager to reinstall your original Touchpad driver ( probably Synaptics ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
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Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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Touchpad SL510 will not work

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