Touchscreen did work now doesnt

My touchscreen used to work.  I dont know what happen.  When I go to the settings it says touch screen enabled. I  tried to calibrate but doesnt work due to touch screen not working.  Bought floor model in August 2014.  Someone registered it and now HP wont help.  Says I am out of warranty.  Staples looked at it and has not idea.  I dont know if my driver was deleted or what?  Thanks in advance.

If it used to work, it still should.sounds like you tried every thing, but run through the list again.
Reboot the printer
Reboot the router
Reboot the pad.
Pad settings, general, reset, reset network settings.
Test the printer wifi connection by -from the printer console- check for firware updates.
Run your hp test page.
Make sure the printer is not offline, or shut down due to paper jam or ink problem.
Don't give up.  God luck.

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