Touchscreen not working after reformating

I had to reformat my computer and everything is working fine except for the touchscreen. I reinstalled the pen driver but that work. When i try to go to "Pen table properties" in control panel is says "a supported tablet was not found on the system". I'm guessing that the tablet driver was not installed but I cannot find this on the HP website. I don't have my digitier pen anymore and i don't care about that, i just want to be able to use my finger with the touchscreen like I could before. Please help.

Hi @Licif
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I grasp that you have reformatted the hard drive and everything is working except for the touchscreen.
How did you format the drive, did you do a factory recovery?
Here is a link to Troubleshooting Touch Screen Issues in Windows 7
If this has not worked I suggest you install the original drivers using recovery manager and then run the HP support assistant for updates.
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Have you Using Automated Troubleshooting (Windows 7) to overcome this difficulty.
If the issue remains I would do a full factory recovery. This return back to its original condition. Performing an HP system recovery (Windows 7). During the recovery you will be presented with an opportunity to backup your personal files to prevent loss. If you have not done one, it is the perfect time. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
If you used another method of reinstall your Windows 7 and you did not create recovery disk, if you are in the US you can order them by following the links on the driver page. If you are not in the US please call HP support and inquire about obtaining a recovery kit.
You may consider contacting HP support at any time for assistance. They can remotely access your system to help locate and resolve difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck and Happy New Year!
Sparkles1
I work on behalf of HP
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Terrence, welcome to the forum.
From what I have read, you will need the video driver for the computer. This should solve your problem with the touchscreen.
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According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
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Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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Hello @ncmich2,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hello @elenatc1,
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Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Touchscreen not working after reformating

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