Touchscreen not working: error message code 45, says "device is not connected to the computer"

My subject message basically says it all.  My touchschreen is not working at all.  I went into device manager and found error message code 45, which states that the "device is not connected to the computer."
I have tried updating drivers, uninstalling and reinstalling the device, and other things, but nothing working.
All advice appreciated.

Hi @Jim9 ,
Welcome to the HP Forums!
I saw your post regarding the error code 45. From what you have described this sounds like it is a hardware issue. The only real troubleshooting I can recommend (that you haven't already done), is going a full System Recovery to restore it back to factory defaults. If the issue still occurs then we know it is a hardware problem.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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    0x96da3000 - 0x96e88fff com.apple.CoreData 100.1 (186) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x96e89000 - 0x96f15fff com.apple.LaunchServices 286.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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    0x9719d000 - 0x971a2fff com.apple.DisplayServicesFW 2.0 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x971a3000 - 0x971a3fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0xc0000000 - 0xc0008fff com.growl.growlframework 0.7.3 /Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chax_main.bundle/Con tents/Frameworks/Growl.framework/Growl

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    From your Safari menu bar click Safari > Preferences then select the Privacy tab.
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    I have an Error Message 7 (14001) that says Itune was not installed properly, to reinstall.
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    Hello Debbie,
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    Resolution
    This issue may be caused by a bad installation of a version of Microsoft's .NET Framework. It's important to note that versions 2.0, 3.5, and 4.0 can all exist side-by-side. Click the arrow next to your OS to reveal links to the versions of Microsoft's .NET Framework that are applicable to your OS; you will need to download and install ALL of these.  These links will take you to a download page.  Click the download button on this page and click Save in the subsequent window to save the installer to your Downloads folder.
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    Windows 7:
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    Note:  Microsoft .NET Framework versions 2.0 and 3.5 are already installed as part of Windows 7.  You can not modify the installations of these versions of the .NET Framework in Windows 7.
    To resolve this issue, run these installers one at a time and follow the instructions on screen to install each applicable version of the .NET Framework.  If this version of the .NET Framework is already installed, you may see a screen similar to the one shown below.
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    iTunes for Windows: "Error 7" message when opening iTunes
    http://support.apple.com/kb/TS3074
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
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    HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

  • I can't get my email messages anymore - it says it can't connect to the server - what can I do?

    I can't get email messages anymore - it says "connection to the server failed." What can I do?

        mastafford,
    I definitely want this error cleared up for you! When you get this error, is your phone using the cellular data or wifi data? Do you have any issues getting into your email via the web browser?
    SandyS_VZW
    Follow us on Twitter @VZWSupport

  • Registering a computer on a bank account does not work on some sites. I continually get asked to register the computer

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    Hi,
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  • Blackberry Desktop Software Not Working Error Message

    Hi All
    I have been having issues in getting my blakcberry desktop software for PC to open. I have uninstalled and reinstalled fully several times, and each time when i try and open the application (v7.01), it brings up a message saying 'Blakcberry Desktop Software has stopped working, a problem caused the program to stop working correctly, please close the program'.
    I have de-activated the windows checking for solutions to never, as i read this in another post, but that still doesnt solve it.
    I have windows 7 professional 64 bit on my laptop. Would appreciate a response on this, as i have to change my phone, and therefore need to sync etc asap.
    Regards

    Hi and Welcome to the Community!
    I suggest this thread:
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
    It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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