TouchSmart 1115dx Pen and Touch not working

VI, like many others over the past year or 2, have had significant issues with the "Pen and Touch" going MIA after the 8.1 update. Initially, all was well, but I have been fighting this for the past 2 months--or more. It is showing that there "is no Pen or Touch Device". I have restored, reimaged, re-everything, pulled new updates--found a BIG error in the Blue-tooth setting (wants to install to SW/Seup rather than SW/Setup folder). Even after changing the destination folder to the correct one, it is not working. My Bluetooth AVRCP Device and the HID Consumer Control device are both in the "hidden" category in the Device Manager and the error message in the properties says "not connected-code 45--reconnect to device". Further analysis shows that there are no problems indicated, but the Update Drivers message says "all drivers are up to date", while the Driver Details shows "no drivers required or loaded." Roll-back and disable buttons are unavailable. If this is a mechanical error, I would appreciate information on where it is located and how to access, as -- of course --my machine is no longer under warranty. PLEASE help ASAP! I have been on the phone with HP support, on chat, in the Windows store, etc--we need this fixed quickly as I teach school and love using the touch device in class!

Apple will exchange your iPod for a refurbished for this price:
Apple - Support - iPod - Repair pricing
You can make an appointment at the Genius Bar of an Apple store for this exchange
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/or you can sent it to them. For how to send it see:
Apple - Support - iPod - Service FAQ
A third-party place like the following may be less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Similar Messages

  • Cracked ipod screen and touch not working

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    Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing
    You can make an appointment at the Genius Bar of an Apple store for this exchange
    Apple Retail Store - Genius Bar
    http://www.apple.com/retail/geniusbar/or you can sent it to them. For how to send it see:
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    A third-party place like the following may be less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My acer Aspire V7-481P touchscreen stopped working. I can no longer find the pen and touch settings on my computer, please help.

    My acer Aspire V7-481P touchscreen stopped working. I can no longer find the pen and touch settings on my computer, please help, I have tried to download all the drivers on the acer website and it is still not working. The touchscreen previously worked before
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    touchscreen don't need driver
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    http://acer.custhelp.com/app/answers/detail/a_id/11564/related/1
    for more details TS, i suggest contact Acer

  • Wireless network and bluetooth not working on touchsmart 600

    This has not worked since day 1 and I have been using wired internet.
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    Research on the net has led me to belive I should have HP WIRELESS ASSISTANT on my machine... is that correct?
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    Hi coffee12345,
    Welcome to the HP Forums!
    I have read your post on your wireless keyboard and mouse not working with your desktop, and I would be happy to help you! To begin, I need to ask you a few introductory questions:
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    What version of Windows are you using?
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    Are you using a USB hub to connect your peripherals or is it directly plugged into the computer?
    Please re-post with the necessary information, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • My Ipod touch 4th generation is not working, its frozen, ive tried everything and its not working, its just frozen on an app and i really really need HELP!!!

    My Ipod is frozen!!! Its a 4th generation and its frozen on an app, Ive tried everything like holding down the lock screen and stuff and its not showing the red thing to slid to shut it down....This is my only thing to use to contact my friends and its not working, i dont have a phone and i cant get one, so this is the onlything i have.....PLEASE HELP!!!

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either

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    Try:
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    least ten seconds, until the Apple logo appears.
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    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
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      Apple Retail Store - Genius Bar

  • My ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help

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    Try a reset:
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  • TS2771 hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    If not successful try the ramaining items of
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch go of and will not work untill i plug it back in to a ac power

    my ipod touch go of and will not work untill i plug it back in to a ac power

    You likely have a hardware problem like a dead battery.  To rule out a software problem try the following in order:
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  • I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas?

    I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas? I can hear the PC beep when plugging it in! I suspect a bad battery and trying to charge it ina wall charger made it hot!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar       

  • Can't turn on pen and touch after windows 10 update

    Recently updated my HP TouchSmart 320 1030 to Windows 10. Pen and touch isn't working.  It does on the log on screen ONLY after the computer  turns on, but not after Windows opens!  I opened pen and touch in the control panel, it doesn't allow me to even select  "Touch Action" to change any settings, only "Double-tap" and "Press and Hold".  I went to "Tablet PC Settings" to "Calibrate the screen for pen and touch input", and attempted to "Setup" under CONFIGURE and "Calibrate" under DISPLAY, and in both cases nothing happened when I touched the screen.   Basicaly once i'm logged on to Windows NOTHING touchscreen works. I know the touchscreen WORKS (since it works famously at the LOGIN SCREEN), but something with the software once Windows 10 opens?  Please help.I did have pen and touch turned off when I was running Windows 7 and then I updated to windows 10 (maybe something to do with it?). Confused.I don't believe it's the updates fault I'm just frustrated it's not letting me turn it on or anything.

    Welcome to the discussion area, Adrian!
    It's unfortunate and confusing that Apple uses the same name for an internal wireless card on a Mac and a wireless router.
    We answer questions on this forum about this AirPort Extreme.
    You'll probably get a much faster and more informed response if you also post in the iMac Forum

  • X201 pen and touch are kind of messed up since update

    Hi guys,
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    Before I start here are some changes I recognized.
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    - pressing "calibration" for Touch
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    Multitouch is still working. but is a little off. So I wish i could calilbrate it.
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    When I am pressing the pen down, no right click circle appears.
    Anyway, when I want to calibrate my pen following happens:
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    - pressing "calibration" for pen
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    In this Program I can change some settings, like:
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    It doesn't matter what i enable or disable, my pen behavoir does not change.
    It still behaves like a normal mouse. Which is PRETTY anoying when you use "Journal" or "OneNote".
    does anyone has an idea how to fix it? I hope my problem description was kind of understandable and not too confusing :-)
    I even tried to downgrade my divers, but i couldn't find any old ones.
    best regards
    Ben
    EDIT:
    I ALMOST fixed the pen-problem.
    Read somewhere to download the "Tablet-PC" Drivers from WACOM Hompage (isd701-8_int.exe), which i did.
    Now at least the pen works like a pen again (which means... eraser and right click now works like it supposed to. BUT:
    I am still not able to re-calibrate pen and touch...still get: A supportet touchscreen was not found on the system.
    And now "Pen Tablet Properties" is now shown as: "ISD Tablet Properties". And when i try to open it i get an error: "No Tablett driver found".
    Solved!
    Go to Solution.

    Ok. I solved it.
    for all who encouter the same stuff here is how I did it:
    - deinstall drivers ONCE AGAIN!
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    - Then I deleted the folder "C:\program files\Tablett" in there are the driver remainings which wasn't deleted through the deinstall.
    - To be sure I went to Hardware-Manager. On the top there was an unknown device, wich is the just deinstalled Wacom multitouch device. I deinstalled it once again though the Hardware-Manager (which is probably useless... nevertheless this is what I did).
    After another restart I installed the newest multitouch drivers (7.02-19) which i downloaded from lenovos homepage... DO NOT USE LENOVOS UPDATE TOOL.. It didn't work for me.
    After the install, another quick restart and violá it worked. :-)
    Pen and Touch works. I can calibrate everything and can open Touch and Pen preferences in control-panel.
    bye

  • Touchsmart 320-1030 Touchscreen is not working after OS re-install

    HDD crashed, and was replaced with new, re-installed system from factory recovery CDs, now touch screen does not work. I have re-installed the drivers to no avail. system Properties says under Pen and Touch:  No Pen or Touch Input is available for this Display. It used to work before the hard drive crashed. Is there a setting in the BIOS? or something else I may have missed?
    Thanks

    Hello @ncmich2,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how the Touchscreen of your desktop computer is not working after replacing the Hard Drive, and I would be happy to assist you in this matter!
    To re-enable the touchscreen features on your computer, I recommend re-installing the original software and hardware drivers that first came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 7). To update the newly installed software, please follow this resource on Using HP Support Assistant (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • TX2000 USB Ports, Digitizer and Webcam not working (several people have save problem)

    OK folks this is an old problem that was posted on the old TX/TM board:
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    I also am not able to use the pen and touch features after doing a recovery manager to factory spec, everything else is good but like the others when trying to open Tablet Properties it gives the message a supported  tablet was not found on the system, also after updating the digitizer from hp the version does not change it's still 6.1.6002.18005 when it's supposed to be 5.05-5_HP5 Rev.A.
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    As so many have wrote before...... NEVER AGAIN HP!

  • HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.

    Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
    Maps took me to the completely wrong side of town for a long standing business in town.

    Hello margmcarlson,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Troubleshooting iPhone, iPad, and iPod touch accessories
    http://support.apple.com/kb/TS2634
    Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
    Best of luck,
    Mario

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