Touchsmart 300-1020 video display degrading
About a week ago the color or resolution (I'm not sure what the problem is, exactly) began to degrade. I can still read text, but the colors don't blend. It looks like a paint-by numbers painting, highly posterized. Some experimentation with the settings told me nothing. Can I even get a new video card for this thing? Or is it the screen? Can a simple driver download fix it? I doubt that, since I never changed the driver and the device manager says my vc is working normally. Anyway, thanks in advance for any help you can give. I really love this computer- three years is a long time to hang on to the same pc!
Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your post on how your desktop computer screen's resolution is beginning to degrade, and I would be happy to assist you in this matter! To correct this issue, I suggest reinstalling all of the original software and hardware drivers that originally came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 8). To update the newly installed software, please follow this resource onUsing HP Support Assistant (Windows 8). If the monitor is still too bright, I recommend returning your system back to a previous restore point. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Should the problem continue, I suggest performing a backup and recovery of your operating system. This can be done by following the steps in this resource on Backing Up Your Files (Windows 8), as well as Performing an HP system recovery (Windows 8). This should return your system back to factory defaults.
If the issue continues, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards
Similar Messages
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I have a HP Touchsmart 300-1020 that powers up but the screen stays black. help!
I've been experiencing problems intermittently after shutting my TouchSmart 300 PC down. For the past few days when trying to turn it on ; the screen stayed black! I could hear the fan start rapid then slow down, I can see the green internal light blinking inside and lights on the outside of the computer but still nothing on the screen! I've tried plugging it into different outlets around the house was successful with one, but then, came the error message;
Page fault in nonpaged area. Today I tried to turn it on and I got the same thing described above. The computer's operating system is Windows 7 64-bit, purchased Feb. of last year and is refurbished.Hi
You have a couple of options as I see it please run the Hard drive and Memory test check if both off then passes if any fails then you need to replace the part. If test passes you could try The F11 option to do system restore Or to do a recovery on the unit before doing recovery kindly back up data as it will be lost web link given below this will help you to let you know how to do the steps.
Troubleshooting Error Messages on a Black Screen that may Occur During Startup or Boot
Testing a Hard Disk using the Built in Self Test
Restore the PC to its original condition using the f11 key
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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Regards
Manjunath
Let us know how it goes!
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Touchsmart 300-1120 video card
Howdy All!
I recently had my laptop die (which was a bummer), but I was lucky enough to find a HP 300-1120 which should serve as a good replacement as the machine I keep at my cabin.
Now the HP has a intel Radeon 3200 card in it. But when we found this machine, we also found a broken HP 300-1060a which looks identical, but has a nvidea GeForce g210 which is a far better graphics card with a dedicated memory. Can I take it out of that other machine, which is broken, and put it in this one? The broken machine had the option of being ordered with either card.
Ted
This question was solved.
View Solution.-TeddyBear- wrote:
Howdy All!
I recently had my laptop die (which was a bummer), but I was lucky enough to find a HP 300-1120 which should serve as a good replacement as the machine I keep at my cabin.
Now the HP has a intel Radeon 3200 card in it. But when we found this machine, we also found a broken HP 300-1060a which looks identical, but has a nvidea GeForce g210 which is a far better graphics card with a dedicated memory. Can I take it out of that other machine, which is broken, and put it in this one? The broken machine had the option of being ordered with either card.
Ted
Hi,
Yes, you can put the nVidia graphics card into the HP 300-1120. The motherboards in both computers are identical so I suggest to remove the processor as well. The CPU in 1060ea is a triple core Athlon X3 400e which is better than X2 in the 1120.
Both computers support integrated graphics but when a dedicated is installed in the integrated card is disabled.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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Photoshop cs6 psd saved file video display is degraded from original imported file
I have had some 16mm film converted to avi 1900 by 1080 pixels, 72 pixels/inch. Photoshop displays it ok. Then when I save the file as a psd and open it again the quality of the video displayed is deteriorated from the origional. Then no matter how it is rendered, it deteriates further. I am using a windows 7 computer. I have tried this with an Nvidia Quatro 1800 card and an Nvidia Gforce 760 card.
Why does not photoshop at least keep the quality of the video as origional in a psd file? I can understand offering to degrade the display for faster display, but not the rendering degradation. I have tried rendering at H.264 High Quality and DPX full range 8 bit, they both degrade the quality, even though the origional avi file is also 8 bit depth. Rendering degrades the colors considerably.
Where can I get information on what is going on in photoshop 6 as to how to control how it saves a psd file and more control of the rendered color depth?
Russell Whitmer
[email protected]I have to make a lot of color corrections because this is film taken from the early 40s to the early 50s. I tried doing it in Avid Studio, Pinnicle studeo and Corel Draws Video Studeo which is what Avid Studio became. None of them alow for the amount of correction allowed in Photoshop. I already owned Photoshop 5 so I upgraded to 6 to take advantage of its advances in video. The plan was to break the converted files up in smaller peices so that Photoshop could handle it and use Premier Pro perhaps to do other post production editing. The origional avi files are a movie about 1 hr and 15 min long and another one about 45 min long. The CODEX is MJPG in avi.
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How to install clean win 7 32 bit in touchsmart 300
Hello, i buyed touchsmart 300 for work in add multitouch feature to my software MonoTouchLive
I own windows 7 ultimate 100% legally and i do clean instalation, i not really interested in all tools and softare provided by HP, really good pkg, but i really like clean install.
Im very suprised when after try installl widnows 7 ultima, system freeze with BSOD screen due some comflict and installation die.
Its not possible install win7 32 bit on touchsmart 300 due some conflict, i researcha little and discover way to install windows 7 without trouble:
Step 1, With the Windows 7 DVD in your DVD drive press any key when promped @ 'Press any key to boot from CD / DVD...', as soon as the message is gone, quickly press F8 to show the boot options list. Select Safe Mode and install 7. It will allow the initial stages & file copying.
Step 2, When 7 restarts for the first time, press F8 and select 'safe mode'. A dialog box will appear stating that windows cannot continue in safe mode 'ok' to restart.
WARNING don press ok !!!
read step 3
Step 3, press SHIFT+F10 to open the command prompt and direct youself to x:\windows\system32
Code:
cd\windows
cd system32
then type CompMgmtLauncher (it takes a few seconds to load) you can then access device manager from this console.
Step 4, Select DEVICE MANAGER , and disable all yellow devices is the offending hardware & choose to disable it. JUST LEAVE ENABLE NETWORK ADAPTERS !
Close command window and click ok on the dialog box. Windows will use a standard driver (with less funtionality) when it restarts.
Once installation has finished enabel windows update, taht isntall video drivers and others, the go to device manager and select yelow device drivers, make right lick select update driver.
That fix and isntall missing drivers !! : )
Hoppe this help !
This is usefull for windows 7 32 bits.
I tested with windows 64 and install perfectly without troubles !!
After clean install, this devices not work at 100% ot just not work:
Brighnes display selector not work correctly:
Only can setup bright from POWER OPTIONS ---> change plan settings
Then move the bright slider and press save changes, and newe bright value is configured.
The control volumen buttons in the left of the machine not work, i dontreally use so i not find how fix, probably somebody form HP can inform hoy fix this.
Sorry for my bad english, my native language is spanish !
Best regards !Hi Guys,
I have the solution to your problems and I will go ahead an explain it in detail so that no questions will be raised.
I have struggled to get WINDOWS 7 (32BIT) to run on the Touchsmart 300 PC now for three days (and nights) but I know how you can do it.
The problem lies within the VGA Adapter (Graphics Card) this little buddy has incompatible drivers with the inbuilt functions of the Touchsmart PC in its generic (Windows Preloaded) form. Therefore what you can do is the this.
Step 1: Insert Windows 7 (32Bit) disk and start the setup process and follow it until it hits the problem. (Millisecond of Bluescreen)
Step 2: Once the PC starts booting repeatedly press F8 (I mean it just keep on pressing that button until you can select "Safe Mode")
Step3: Once Windows Setup screen is back it will tell you an error! Which is good. INSTEAD of pressing "OK" (to restart) press SHIFT + F10 (opens the command prompt)
Step4: You should automatically be in \Windows\System32 now enter the following command: CompMgmtLauncher (This is the Device Manager).
(If the default directory is not System32 the navigate to it by entering "cd windows" and "cd system 32" (cd = change directory)
Step5: In the Device Manager (do not worry it will take some time to load) select navigate to "Display Adapters" - "ATI Radeon ..." RIGHT-CLICK on it and choose disable. (To be sure Windows will not have any other troubles you should do the same for all highlighted devices. the once with the yellow triangle)
Step6: Once this is done restart your system and let the install run into the normal mode and finish the install.
Step7: Once Windows starts for the first time. Use the provided ATI Radeon Driver from HP (NOT the original one) from the support download website to install the correct driver.
Step8: Resart and enjoy!
Hope this helps and let me say to AMD/ATI yopu guys really suck at your one product drivers!
Cheers and Out. -
Installed Premiere Pro CS4 but video display does not work?
I just got my copy of CS$. After installing Premiere I found two things that seem very wrong:
1) video display does not work, not even the little playback viewer next to improted film clips located on the project / sequence window. Audio works fine.
2) the UI is way too slow for my big beefy system.
My pc is a dual boot Vista-32 and XP system with 4GB of memory installed and nvidia geforce 280 graphics board with plenty of GPU power. The CS4 is installed on the Vista-32 partition. My windows XP partition on the same PC with Premiere CS2 works great and real fast.
Any ideas how to solve this CS4 install issue?
RonI would like to thank Dan, Hunt, and Haram:
The problem is now very clear to me. The problem only shows up with video footage imported into PP CS4 encoded with "MS Video 1" codec. So this seems to be a bug. The codec is very clearly called out and supported within various menues but video with this codec just will not play in any monitor or preview window. In addition the entire product looks horrible with respect to performance while PP CS4 trys its best to play the video. Audio will start playing after about 30 seconds. And once in awhile part of video shows up at the wrong magnification before blanking out again.
My suggestion to the Adobe team: fix the bug and add some sample footage to the next release so new installations can test their systems with known footage.
My PC is brand new with the following "beefy" components:
Motherboard
nForce 790i SLI FTW
Features:
3x PCI Express x16 graphics support
PCI Express 2.0
NVIDIA SLI-Ready (requires multiple NVIDIA GeForce GPUs)
DDR3-2000 SLI-Ready memory w/ ERP 2.0 (requires select third party system memory)
Overclocking tools
NVIDIA MediaSheild w/ 9 SATA 3 Gb/sec ports
ESA Certified
NVIDIA DualNet and FirstPacket Ethernet technology
Registered
CPU: Intel Core 2 Quad Q9550
S-Spec: SLAWQ
Ver: E36105-001
Product Code: BX80569Q9550
Made in Malaysia
Pack Date: 09/04/08
Features:
Freq.: 2.83 GHz
L2 Cache: 12 MHz Cache
FSB: 1333 MHz (MT/s)
Core: 45nm
Code named: Yorkfield
Power:95W
Socket: LGA775
Cooling: Liquid Cooled
NVIDIAGeForce GTX 280 SC graphics card
Features:
1 GB of onboard memory
Full Microsoft DirectX 10
NVIDIA 2-way and 3-way SLI Ready
NVIDIA PureVideo HD technology
NVIDIA PhysX Ready
NVIDI CUDA technology
PCI Express 2.0 support
Dual-link HDCP
OpenGL 2.1 Capaple
Output: DVI (2 dual-link), HDTV
Western Digital
2 WD VelociRaptor 300 GB SATA Hard Drives configured as Raid 0
Features:
10,000 RPM, 3 Gb/sec transfer rate
RAM Memory , Corsair 4 GB (2 x 2 GB) 1333 MHz DDR3
p/n: TW3X4G1333C9DHX G
product: CM3X2048-1333C9DHX
Features:
XMS3 DHX Dual-Path 'heat xchange'
2048 x 2 MB
1333 MHz
Latency 9-9-9-24-2T
1.6V ver3.2 -
Don't know power on password for hp touchsmart 520-1020 windows 7 64 bit
My touchsmart 520-1020 was powered off and when it came back on it was asking for a power on password. Can anyone help me with this? Please? when i enter a random password three times it doesn't give me a code. it shows a key each time i press enter after entering a password and after the third time it has an asterik. and then no more options. the date is shown at the bottom right hand corner.
Hello cmeryers76:
Your password should be the same one you use to log into windows. Why you are seeing a date is be yound me. This seems more like a bad virus or malware. If your sign in password still fails. Unplug the computer while this screen is still being displayed. This is what we call fource restart. Ounce the computer is completely off plug it back in and turn on your computer you should start up in safe mode screen option use arrow keys select safe mode with net working. Close out help and support window. Locate the the recovery manger and Click yes in prompt window if displays then select Microsoft System Restore in next two screens click on next You well eventually end up with dates listed choose a date before this event occurred then click next follow all command promts. Ounce recovery point has been completed run your antivirus software. Then do a PC Tune Up. Go to your control pannel and open up Performance Information and Tools select Adjust power settings on the right hand side. Then select Choose when to off the display. Next window switch all boxes to never. You will never have to worry about this ever again. On top of that the issues you face trying to wake up the computer from sleep mode.
If the same screen displays on start up by a chance then unplug the computer hold down power button for five secounds then plug it back in turn on computer tap f-8 key follow above recovery steps. If this fails to open in safe mode. Then full recovery is only option requires recover discs. Power off the computer turn it on and tap f-10 key and insert disc one of recovery disc follow all command prompts. Ouce fullrecover is completed follow the above dirrections for the display settings above switch all thee settings to never. frrw -
VGA CONNECTOR W/ Touch Smart 300-1020
Cab I use a VGA connector to connect my TV to my touch smart 300-1020?
gld101 wrote:
Cab I use a VGA connector to connect my TV to my touch smart 300-1020?
The Touchsmart 300-1200 does not have a VGA output, you will need to buy a USB to VGA adapter from a 3rd-party vendor -
Use laptop as second monitor for hp touchsmart 310-1020
Product name: HP TouchSmart 310-1020 PC.
OS: Windows 7 Home Premium
Can I use my laptop as a second monitor for my HP? It doesn't have an hdmi port, so is there any software or converters someone suggests?Sorry to say, but it won't be possible - any video ports on your notebook will be output only.
Actually that's not what the OP asked, and it's incorrect since you're not answering the question he asked. There are software packages out there that will let the OP do what they want between multiple PCs. Multiplicity by Stardock is a quick example http://www.stardock.com/products/multiplicity/ and it's only $30 -
How to do a clean installation of windows 7 on hp touchsmart 300-1000
My hard drive recently crashed in my touchsmart 300. I have purchased a new one but when I insert the installation cd it shortly freezes on starting windows screen right after it installs the windows files for the first time. I have recently read threads about this and saw the safe mode option and disabling the video driver but I can not get to that screen. After I hit any key to boot from dvd i tap F8 and it starts loading windows files, then when it is done it gives me the option to run in safe mode then installs files and freezes again. Can somebody please help me!!!! I am going on over a week straight trying to fix this. Thanks
The title says Windows 7 but the description of what is used to start does not sound right. According to this PDF for the model posted: http://h10032.www1.hp.com/ctg/Manual/c03472361.pdf
Go to page 56 under "Starting system recovery from user-created recovery discs
This section contains the procedure for performing a system recovery from the recovery discs you created"
If Windows 7 is installed, the F8 should get the user into Safe Mode. Remove the Recovery DVD from the DVD drive before this action is done. What happens now?
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Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP. -
Can i hook a wii console to an hp touchsmart 300
can I hook a wii console to an hp touchsmart 300?
Hi Carolb6455,
I understand you are looking to hook your WII up to your HP Touchsmart 300. Here is a document on connections and what they do. I would consider HP Display Port to VGA Adapter.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02034609&cc=us&dlc=en&lc=en&product=5330114&tmp...
Hope this helps.
Thanks
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I bought a Samsung Series 7 Laptop specifically to run video editing software. However when I downloaded the trial version of Adobe Premiere CS6 it says that " could not find any capable video display modules" I tried finding the answer on what to do on past forums but unfortunately am not very computer proficient...any help?
My Laptop: http://www.samsung.com/us/computer/laptops/NP700Z3A-S01US
Operating System
Operating System
Genuine Windows® 7 Home Premium (64b)
CPU/ Processor
CPU/ Processor
Intel® Core™ i5 Processor 2430M
CPU Clock Speed (Max.)
2.40 GHz
CPU Cache
3 MB (L3)
Model
Series
Series 7
Model Number
NP700Z3A-S01US
Display
Screen Size
14.0"
Resolution
1600 x 900
Brightness
300 nits
The Message from Adobe Premiere:
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.You have to get a new driver version, if the message is correct. Either from AMD or Samsung, but my guess is from Samsung, because they have a tendency to modify the standard drivers to meet their requirements. However, they also have a tendency to bring those out with huge delays and very irregularly.
Whether it is worth the effort is very doubtful. That Samsung is around 50 times slower than a fast desktop. So if you export a timeline on a fast machine and it takes around 2 hours for the export, it will take around 100 hours on this laptop. It lacks a second 7200 RPM SATA disk, that is absolutely necessary and it lacks ports to correct that deficiency.
I always wonder why people want to use a laptop for video editing, when you have to connect them to a wall outlet for ridiculously long times, defeating the portability argument. -
HP Touchsmart 300 random black screen
What would cause an HP Touchsmart 300-1223 to randomly display a pure black screen, no audible beeps or other error indicators. It could be anywhere from hours of usage to ten minutes of usage for this to happen. Whenever the screen randomly goes black the keyboard and mouse "lose-power" as in when they are connected you can visibly see the light under the mouse and on the keyboard, but when the screen goes black the lights go out and everything is unresponsive. Possibly an overheating issue that could be fixed by applying new thermal paste? However, the PC doesn't seem to be overheating at all, it's actually running at a fairly low temperature. I don't see how it could be bad drivers or anything of that sort, as I'm running a clean fresh install of Windows 7. I've updated the bios, graphics, and touchscren drivers on the HP touchsmart 300-1223 driver page in case those were the cause and this is still happening An extemely easy way to duplicate this happening is to simply run a virtual machince (virtualbox, etc) and when trying to load the virtual machine it will cause the black screen. In case these are at all related.
Hello MikkiM,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that one of your Windows profiles as lost its desktop icons, pictures and documents, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Have you updated your HP drivers using the HP Support Assistant?
Is this an on-going, or recent issue?
In the meantime, I recommend following this document on how to Fix a corrupted user profile. This should help repair the user profile that has lost its data.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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I need help touchsmart 310-1020
Hello. My touchsmart 310-1020 does not start. When you push the start button ,the button starts a blue light and make a noise like is starting buts does not start. I have a black screen. Thanks
Hello BelindaFF,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop does not power on with a blank screen, and I would be happy to guide you towards a resolution!
Since the computer does indicate with a blue light a power up sequence, I recommend following this document on when the Screen is Blank after Starting the Computer. This should help restore the display on your desktop. If the issue persists, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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How can i completely erase and reset a used hp touchsmart 300 1003 to my name
i purchased a touchsmart 300 1003 used from a friend and it has all main userin his name, and when i tried to change the computer name it was successful but the original user name itn the roots of the files still under my friends name
i've done a store display computer before but i forgot the steps
can anybody please show me how
thanks a lotHello nevasalme,
I see that you are trying to clean the information off of your HP computer. I have some information that may help with your issue.
Here is a link to steps for running a system recovery on the computer. This will set the computer back to the factory state and remove all user information.
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