Touchsmart 300-1223 re-install stalls --

At the risk of providing too much info, I'll detail what I've done over the past couple of weeks and where I am...
In order to prepare the machine for use by several different users, my son wanted to delete everything. Before doing so, he created the 3 disc restore package. (This was ~6 months ago.)
> Attempted to restore using the 3 discs. Restore failed on disc 2, with error 'corrupt disc'. I tried to "re-try" this but I could not get the first disc to boot or install.
> As of a couple of weeks ago, cold start re-boot (attempting to boot to hard drive), leaves message "bootmgr" is missing.
> In the process of moving from house to house, the mouse that came with the machine was lost.
> Having attempted the below re-install without a mouse, I finally removed the USB KB and mouse 'antenna' from the bottom slot on the back of the machine. First tried to use a wireless mouse, inserting the USB 'antenna' into a regular USB port. And again attempted to re-install.
> Downloaded a re-install disc and was somehow able to do a hardware diagnostics test. Everything passed.
> Ordered re-install (Windows 7 Home Premium 64 bit).
> Started machine with disc 1 in. Says copying files. Runs for 10-12 hours. During this time, the 6 bar progress meter moves so slowly that it cannot be deteced that it is moving at all. Eventually a screen shows up that says Select one of the options Run a test, or re-install (caution -- will reformat) or something like that. At the bottom of that screen, are BACK, NEXT, and CANCEL with CANCEL highlighted. Usually, after this screen first appears, the buttom beside "Re-install" is highlighted. HEREIN LIES MY PROBLEM (I think): The touchscreen does nothing on touch. Even though the keyboard and the mouse are "on" (KB has a light on it and the optic mouse is illuminated on the bottom) neither the mouse or the keyboard will select anything. At varying times, for no particular reason, a mouse pointer will appear. If the option button had been highlighted, it goes to where neither button is highlighted. (I've tried punching every key combination and sequence imaginable on the KB and nothing happens.)
Oh...for what it's worth, the USB KB and mouse are HP models.
I've tried everything I know how to do. Help would be appreciated. (Thanks for taking time to read this, if you got this far.)
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I read a lot of posts that suggested the power supply was the cause. It could be inadequate if it isn't the original power cord, hardware changes (like an upgraded hard drive or RAM?), other peripherals plugged in while trying to install (external hard drive? or another power-hogging device?). Do any of those scenarios apply?
The other suggestion, which I saw fewer posts on, was a setting change inside BIOS. One user enabled SATA inside the BIOS. I don't think your BIOS would have such a specific setting. It could help to know which BIOS version you have though. You can press F10 at power on to get into the BIOS. The version number will be in System Information or at the top or bottom of the BIOS screen.

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HP Touchsmart 300 random black screen

What would cause an HP Touchsmart 300-1223 to randomly display a pure black screen, no audible beeps or other error indicators. It could be anywhere from hours of usage to ten minutes of usage for this to happen. Whenever the screen randomly goes black the keyboard and mouse "lose-power" as in when they are connected you can visibly see the light under the mouse and on the keyboard, but when the screen goes black the lights go out and everything is unresponsive. Possibly an overheating issue that could be fixed by applying new thermal paste? However, the PC doesn't seem to be overheating at all, it's actually running at a fairly low temperature. I don't see how it could be bad drivers or anything of that sort, as I'm running a clean fresh install of Windows 7. I've updated the bios, graphics, and touchscren drivers on the HP touchsmart 300-1223 driver page in case those were the cause and this is still happening An extemely easy way to duplicate this happening is to simply run a virtual machince (virtualbox, etc) and when trying to load the virtual machine it will cause the black screen. In case these are at all related.

Hello MikkiM,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that one of your Windows profiles as lost its desktop icons, pictures and documents, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Have you updated your HP drivers using the HP Support Assistant?
Is this an on-going, or recent issue?
In the meantime, I recommend following this document on how to Fix a corrupted user profile. This should help repair the user profile that has lost its data.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
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How to install clean win 7 32 bit in touchsmart 300

Hello, i buyed touchsmart 300 for work in add multitouch feature to my software MonoTouchLive
I own windows 7 ultimate 100% legally and i do clean instalation, i not really interested in all tools and softare provided by HP, really good pkg, but i really like clean install.
Im very suprised when after try installl widnows 7 ultima, system freeze with BSOD screen due some comflict and installation die.
Its not possible install win7 32 bit on touchsmart 300 due some conflict, i researcha little and discover way to install windows 7 without trouble:
Step 1, With the Windows 7 DVD in your DVD drive press any key when promped @ 'Press any key to boot from CD / DVD...', as soon as the message is gone, quickly press F8 to show the boot options list. Select Safe Mode and install 7. It will allow the initial stages & file copying.
Step 2, When 7 restarts for the first time, press F8 and select 'safe mode'. A dialog box will appear stating that windows cannot continue in safe mode 'ok' to restart.
WARNING don press ok !!!
read step 3
Step 3, press SHIFT+F10 to open the command prompt and direct youself to x:\windows\system32
Code:
cd\windows
cd system32
then type CompMgmtLauncher (it takes a few seconds to load) you can then access device manager from this console.
Step 4, Select DEVICE MANAGER , and disable all yellow devices is the offending hardware & choose to disable it. JUST LEAVE ENABLE NETWORK ADAPTERS !
Close command window and click ok on the dialog box. Windows will use a standard driver (with less funtionality) when it restarts.
Once installation has finished enabel windows update, taht isntall video drivers and others, the go to device manager and select yelow device drivers, make right lick select update driver.
That fix and isntall missing drivers !! : )
Hoppe this help !
This is usefull for windows 7 32 bits.
I tested with windows 64 and install perfectly without troubles !!
After clean install, this devices not work at 100% ot just not work:
Brighnes display selector not work correctly:
Only can setup bright from POWER OPTIONS ---> change plan settings
Then move the bright slider and press save changes, and newe bright value is configured.
The control volumen buttons in the left of the machine not work, i dontreally use so i not find how fix, probably somebody form HP can inform hoy fix this.
Sorry for my bad english, my native language is spanish !
Best regards !

Hi Guys,
I have the solution to your problems and I will go ahead an explain it in detail so that no questions will be raised.
I have struggled to get WINDOWS 7 (32BIT) to run on the Touchsmart 300 PC now for three days (and nights) but I know how you can do it.
The problem lies within the VGA Adapter (Graphics Card) this little buddy has incompatible drivers with the inbuilt functions of the Touchsmart PC in its generic (Windows Preloaded) form. Therefore what you can do is the this.
Step 1: Insert Windows 7 (32Bit) disk and start the setup process and follow it until it hits the problem. (Millisecond of Bluescreen)
Step 2: Once the PC starts booting repeatedly press F8 (I mean it just keep on pressing that button until you can select "Safe Mode")
Step3: Once Windows Setup screen is back it will tell you an error! Which is good. INSTEAD of pressing "OK" (to restart) press SHIFT + F10 (opens the command prompt)
Step4: You should automatically be in \Windows\System32 now enter the following command: CompMgmtLauncher (This is the Device Manager).
(If the default directory is not System32 the navigate to it by entering "cd windows" and "cd system 32" (cd = change directory)
Step5: In the Device Manager (do not worry it will take some time to load) select navigate to "Display Adapters" - "ATI Radeon ..." RIGHT-CLICK on it and choose disable. (To be sure Windows will not have any other troubles you should do the same for all highlighted devices. the once with the yellow triangle)
Step6: Once this is done restart your system and let the install run into the normal mode and finish the install.
Step7: Once Windows starts for the first time. Use the provided ATI Radeon Driver from HP (NOT the original one) from the support download website to install the correct driver.
Step8: Resart and enjoy!
Hope this helps and let me say to AMD/ATI yopu guys really suck at your one product drivers!
Cheers and Out.

Touchsmart 300 - Install Windows 7 32 bit

Given I have a Microsoft Windows 7 Professional 32 bit DVD and the required license, how can I install Windows 7 Professional 32 bit on a Touchsmart 300 PC?
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Hello Zooey,
Please try to follow this HP document and see if you can resolve your problem.
CD/DVD Drive Is Not Detected (Windows 7)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03164799&cc=us&dlc=en&lc=en#N456
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Thanks,
I work for HP! Please remember to provide and if this helped click ON

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The title says Windows 7 but the description of what is used to start does not sound right. According to this PDF for the model posted: http://h10032.www1.hp.com/ctg/Manual/c03472361.pdf
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This section contains the procedure for performing a system recovery from the recovery discs you created"
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Hello @Porkpie74,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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Performing an HP System Recovery (Windows Vista)
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Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
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Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Adobe Acrobat Pro XI download will not install; stalls at preparing files for extraction

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Should i plug my hp touchsmart 300 straight in to wall outlet or into surge protector?

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tylerdurden8us wrote:
I have a new touchsmart 300 that hasn't been in use for more than a day. i've updated windows and hp software. the internet is incredibly slow and i don't know why. another computer runs fine on the same internet connection. any suggestions? thanks!
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I have more HP devices than you'd expect.
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Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!

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Hp 300-1223 window 7 want shut down with power also the screen black

all in one 300-1223 that want shut down with the power button every still run's and the scrren stay black when power up .Using window's7. Help please

It could be the power supply, shorted device of any kind attached (bad printer, flash drive, keyboard, mouse, network connection), memory problem, video card fan not spinning and the video card could have overheated, bad capacitors (rounded or leaking a brown or dark substance). The first think you should do is make sure it is not under warrantee. If it is, contact HP. If it isn't, remove the cover and inspect the board for bad capacitors, fans not turning, disconnect all non essential items like the hard drive, DVD, floppy if you have one, all external devices (yes the monitor) and turn on the computer. Does it appear to stay on? If yes, shut it down by holding in the power button for 5 or more seconds or flipping the power switch on the power supply or pulling the plug. Connect the monitor and then one item at a time leaving the hard drive with your important data as the last item. If it didn't stay on. Try to use only one piece of memory and try each memory slot, try the next piece etc. If that doesn't work, the best guess is the power supply (if you have an ohm meter - test the power supply first). You can run a anti-virus/adware/spyware check by removing the drive and attaching it as a 2nd drive on another machine. You could also run a check disk while it is there. I like to download the hard drive manufacturer's disk certification test iso image and make a bootable cd. Boot off the cd and test your drive. It can fix bad sectors and some minor drive problems.
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Upgrading graphic card on the TouchSmart 300

Hey
I know teres was a similar question about this subject, but I was confused about the answer so im trying to get a simpler answer, sorry but I completly negated about computers so I hardly understand about them much
I have a HP TouchSmart 300-1120 and im trying to upgrade my graphic card, but I havent been able to find anyway of doing so.
If theres anyway of doing it or external parts that I need to do so please tell me, cause I have been searching over the web for days and havent been able to find any answer about it.
It would seem that the Touchsmarts are the only computers that you cant upgrade anything about.
Thank you, sorry I cant be more clear on my question but i dont know how else to put it
San

actually ive upgraded my touchsmart 310 from a dual core to a quad core and doubled the ram and added an aftermarket cooler so if you know what your doing or are willing to risk it its possible but you can possibly destroy your rig

Touchsmart 300-1223 re-install stalls --

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