Touchsmart 520 windows 8.1 audio

i've upgraded my touchsmart 520 to windows 8.1 however i've lost audio. windows finds a driver but encounters an error when installing it !!
anyone suffering the same ? or found a resolution ?

Hi DWSo91945:
Thank you for your inquiry.
There are a number of Touchsmart 52 models.
To assist you better I will require some additional information.
What exact model do you have?
Have you tried running the HP support assistant ?
Have you checked and installed all the Microsoft updates?
Have you tried scanning for new hardware from Device Manager?
Have you checked the manufacturer's website for any updates?
Sparkles1
I work on behalf of HP
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TouchSmart 520 Windows 7 Home premium Problems after critical updates

After my TouchSmart 520 auto ran critical updates on 13 Feb 2013,I cannot connect to Internet at all.It was still able to connect to my home wireless network.
I did a systerm recovery, to restore up to just before the critical updates on 13 Feb, then it's able to connect to internet. After that, it auto ran critical updates 2 times, and the same problem started.I have done the system recovery again and now turn off the downloading and installation of critical updates completely, but this should not be long term solution.
Has anyone encounter same problem or is able to help me on this? What else do I need to do?
Appreicate any help.TIA!

Hello sgcosimo,
You’re not able to connect to the internet after updates have run. I’ve had that happen before and usually Microsoft will send out an update that fixes the problem a few days later.
You can try to run the updates again to see if you still get the error.
If you’re still not able to get online, go into device manger and uninstall the Wi-Fi adapter and restart the computer.
Here is a link to uninstall the adapter.
Let me know if this helps.

HP touchsmart 520, error unable to start bluetooth stack service

I am wanting to use the bluetooth feature on my Touchsmart 520 for transferring pics, audio files etc. My periphal device is a Samsung Galaxy S5. My phone shows that it is paired with my pc, when i try to access via bluetooth I get the error message unable to start bluetooth stack service. My Touchsmart uses the Broadcom adapter that came with the pc. Help!!!
CapnRon1

Hello @CapnRon1,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues transferring files between your Samsung Galaxy S5 and your HP touchsmart 520 Desktop PC. I am providing you with some steps you can try below:
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well you can try this:
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
You can also check:
Power Management tab and unchecked the box that said "Allow the computer to turn off this device to save power." Problem solved. Thank you for your willingness and persistance in helping me resolve the issue.
I would be happy to assist you further is you require it, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Don't know power on password for hp touchsmart 520-1020 windows 7 64 bit

My touchsmart 520-1020 was powered off and when it came back on it was asking for a power on password. Can anyone help me with this? Please? when i enter a random password three times it doesn't give me a code. it shows a key each time i press enter after entering a password and after the third time it has an asterik. and then no more options. the date is shown at the bottom right hand corner.

Hello cmeryers76:
Your password should be the same one you use to log into windows. Why you are seeing a date is be yound me. This seems more like a bad virus or malware. If your sign in password still fails. Unplug the computer while this screen is still being displayed. This is what we call fource restart. Ounce the computer is completely off plug it back in and turn on your computer you should start up in safe mode screen option use arrow keys select safe mode with net working. Close out help and support window. Locate the the recovery manger and Click yes in prompt window if displays then select Microsoft System Restore in next two screens click on next You well eventually end up with dates listed choose a date before this event occurred then click next follow all command promts. Ounce recovery point has been completed run your antivirus software. Then do a PC Tune Up. Go to your control pannel and open up Performance Information and Tools select Adjust power settings on the right hand side. Then select Choose when to off the display. Next window switch all boxes to never. You will never have to worry about this ever again. On top of that the issues you face trying to wake up the computer from sleep mode.
If the same screen displays on start up by a chance then unplug the computer hold down power button for five secounds then plug it back in turn on computer tap f-8 key follow above recovery steps. If this fails to open in safe mode. Then full recovery is only option requires recover discs. Power off the computer turn it on and tap f-10 key and insert disc one of recovery disc follow all command prompts. Ouce fullrecover is completed follow the above dirrections for the display settings above switch all thee settings to never. frrw

I have a touchsmart 520 pc and installed windows 8 but it says the hp software is not compatible

I am running windows 8 on an HP TouchSmart 520 but it says the HP Software is not conpatible with windows 8 is it possible to get a compatible version

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP makes hundreds of TouchSmart models that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
THIS is HP's position on Windows 8 support and any HP computer not supplied with Windows 8;
Not all Windows 8 features may be available on all PCs.
Your particular experience with Windows 8 will be determined by the capabilities of your PC.
HP is providing upgrade instructions and drivers will be available for most Windows 7 systems sold after 1st October 2011.
If you want to restore the original operating system after upgrading, you must create HP recovery media before you upgrade.
Please note that if you purchased your system prior to October 1, 2011, HP has not tested these PCs or developed Windows 8 upgrade instructions or drivers for them. Upgrading such systems may be difficult or impossible.
and
Important information regarding additional limitations and requirements;
Screen Resolution Requirements
Limitations with DVD playback software
Limitations with Blu-ray playback software
Limitations with TV Tuner software
Secure Boot & other UEFI dependent features
Secure Boot & other UEFI dependent features
Limitations with touch screen capabilities
Windows 7 PCs with touch screens will not have full Windows 8 touch capabilities after upgrade.
HP PCs with touch input hardware designed for Windows 7 will provide a comparable experience for only two touch point applications after the upgrade to Windows 8. HP Windows PCs with touch input hardware will not support Windows 8 applications that require more than two simultaneous touch points.
Additionally, Windows 8 edge swipes may not be available due to the recessed bezel on HP touch systems shipped with Windows 7.
HP TouchSmart Magic Canvas and HP TouchSmart applications are not compatible with Windows 8 and must be uninstalled before upgrading. Note that content created using the TouchSmart applications such as Graphitti will not be available after upgrading.
Please send KUDOs
Frank
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Cannot play any video (even youtube vids) on my HP TouchSmart 520 with Windows 8 in Metro Mode.

HP TouchSmart 520 PC
Windows 8
Just upgraded from Windows 7 to Windows 8.
Upgrade was uneventful.. went very smoothly.
Problem is now I cannot play any videos in the new Metro Mode (I tried using various apps... Video, youtube player, etc).. not even youtube videos.
However, when I select Desktop mode.. everything still works fine.
Any idea what is wrong ?

Hello WongKO:
Welcome to HP's forum. I do not know much about Windows 8. Reading this fact sheet it says that you need to purchase the media software and upgrade to Windows 8 pro. This fact sheet should guide you. http://www.windowsupgradeoffer.com/en-US/Home/Faq? Windows 8 system requirements section.Will DVD playback work after upgrading to Windows 8? This one is in general section. Will installation media be available for purchase? Back to Windows 8 requirements. Is Windows Media Center included in the upgrade to Windows 8 Pro? Least you are able to watch videos in other mode until you figure out what is best. Good luck frrw. Ounce you have figured out the software purchases you should post it to help others out. My computer is to old for upgrade. No drivers were made for it.

Touchsmart 520-1030 touchscreen not workin with windows 8

my touchscreen is not workin on my touchsmart 520-1030 after resetting windows 8

Hello onecoray. I understand you're having some issues with your touchscreen.
Try the solutions offered in this thread and let me know the result.
Have a great day!
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Click the "Accept as Solution" button if I resolve your issue.

Can I add a second monitor to a TouchSmart 520-1070?

Can I add a second monitor to a TouchSmart 520-1070? Can it be done through a USB port with a USB to DVI converter?

To connect your HP TouchSmart 520-1070 desktop computer to a second monitor or a TV, you will need to purchase a USB-to-video adapter. I recommend the eVGA UV Plus+ 19 USB-to-Video Adapter, however many of these other USB-to-video adapters should also work.
FYI... with a touch screen, you can only "clone" the desktop... trying to "extend" the desktop may cause problems using the computer.
Frank
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Is there a way to connect an Xbox 360 to an HP TouchSmart 520-1030?

I have had this HP TouchSmart for well over a 2 years. This one question came to mind. Can you hook an Xbox 360 to an HP TouchSmart 520-1030? I have looked and Looked and found nothing helpful on the web.
Specs are: HP TouchSmart 520-1030
Intel Core i3-2120
4 GB's Of ram
No HDMI
This question was solved.
View Solution.

Hello ScreenNameHere,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are looking to connect your Xbox 360 to your computer. First if you do not mind what is it that you are trying to do? Are you trying to use the TouchSmart as a monitor to play on or are you trying to use the internet access on the computer? As well, I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Can i replace or upgrade the graphics of hp touchsmart 520-1049?

Can i replace or upgrade the graphics of hp touchsmart 520-1049?
i want to replace the intel hd graphics with nivedia Geforce

Hi,
The specifications for the HP Touchsmart 520-1049 indicate that a 35 watt MXM video card can be used.
HP Partsurfer doesn't show a MMX card as a spare but if you call them they might have something listed under another Touchsmart.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP TouchSmart 520-1047c Webcam Issue

My webcam has gone MIA. My Chrome Hangouts tries to launch and place a video call and reports it could not access my video camera.
The Camera HP High Definition 1 MP shows in the imaging devices of my Device Manager. I have uninstalled and reinstalled the device there it is using the latest Microsoft USB Camera video drivers.
I went to the Touch Smart Webcam application and launched it from there and particle reported several missing files that it uses for special effects. That didn't stop the camera from coming up and working OK.
I then went to the HP website and followed their webcam troubleshooting guide. It reccomends that you reinstall the webcam software using the Recovery Manager. So I deleted the existing Touchsmart Webcam software package from the Programs and Features Contro panel app launched Recovery Manager and Selecte HP Webcam software to be reinstalled. The install seemed to fo well no errors were reported. My problem is I now can't find the TouchSmart Webcam softare application to launch the webcam. Recovery Manger thinks it is installed as it asks be to uninstall it if I try amd reinstall it.
How do I find where the PC installed the software. Ir is not in Program Files(x86)/Hewlett-Pacard/Touchsmart where all the other TouchSmart aps are located.
Any ideas where I can find this or force the recovery manager to install it again?
Thanks in advance...
pdxpogo

Hello @pdxpogo,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your webcam on your HP TouchSmart 520-1047c Desktop PC and require assistance. I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Reinstalling touchsmart software/Windows 7

TouchSmart 520-1050, oem Windows 7 Home Premium, 64-bit; installation program is on D partition. I have had my TouchSmart for about 2 years and have reinstalled Windows 7 a couple of times. I need to reinstall Windows 7 again and, as in the past, want to do it from the D partition, except that I have forgotten the procedures. I can't find the written procedures nor have I been able to find any help in doing so. I would appreciate some help here. Thanks.
This question was solved.
View Solution.

Hello Ward00,
I understand you are looking for the procedure to recovery your computer back to factory settings. I am providing you with the HP Support document: Performing an HP System Recovery (Windows 7) which will walk you through the recovery process step by step.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Besoin de Pilote pour Hp touchsmart 520-1018

J'ai besoin de Pilote pour Hp touchsmart 520-1018 fr tout en un sous windows 8.1 home 64 bits
Et quand je télèchage je recois la réponse suivante ;
( Windows n'a oas pu installer votre Toucscreen ou ACPI\ITE8715\1 ) windows n'a pas trouvé aucun pilote pour votre périphérique.
C'est la meme chose pour les 2 pilotes ci -desous.
voici : Toucscreen
Le périphérique USB\VID_1926&PID_0DBE&MI_00\7&389fd03&0&0000 a été configuré.
Nom du pilote : null
GUID de classe : {00000000-0000-0000-0000-000000000000}
Date du pilote :
Version du pilote :
Fournisseur du pilote :
Section du pilote :
Classement du pilote : 0x0
Numéro d’identification de périphérique correspondant :
Pilotes surclassés :
Périphérique mis à jour : false
est aussi le pilote
voici : ACPI\ITE8715\1
Le périphérique ACPI\ITE8715\1 a été configuré.
Nom du pilote : null
GUID de classe : {00000000-0000-0000-0000-000000000000}
Date du pilote :
Version du pilote :
Fournisseur du pilote :
Section du pilote :
Classement du pilote : 0x0
Numéro d’identification de périphérique correspondant :
Pilotes surclassés :
Périphérique mis à jour : false
merci d'avance de votre aide important
CDL

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Touchsmart 520-1240ef HP Photo Main application not starting

on my touchsmart 520-1240ef the HP Photo Main application gets stuck halfway through startup. There is no way to view photos therefore. I have tried reinstalling the software after downloading it from HP, but no change. Does anybody have a solution or seen the same problem?

Hi,
I can't see your attached image. What is the "HP Photo Main" application ? I can't find it in the following link:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03398220&lang=en&cc=us&taskI...
You can view photos in many ways, including Windows itself.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Touchsmart 520-1020

I had an earlier version of a Touchsmart desktop that allowed me to highlight and then drag down on the screen. I made the settings on the old Touchsmart and the Touchsmart 520-1020 match, but I still cannot seem to get that setting to work. Does anyone know how to get this option to work as I use it constantly.

Hello @LoosDig,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues selecting mutiple items using the touch feature on your HP Touchsmart 520-1020 All-In-One Desktop PC. The ability to select by dragging down on the screen should be simply a matter of literally dragging down on the screen. If this is not working I would recommend you ensure that you have ALL the Windows Updates installed as well as ALL the HP Updates on your computer. You may also wish to ensure that you have the proper graphics drivers installed. You can do this by selecting your operating system from the drop-down box on the HP TouchSmart 520-1020 Desktop PC Drivers page and clicking NEXT. You can then scroll down to your drivers and ensure that the proper and most up to date drivers are installed.
If you do this and you are still not able to select by dragging down. Try holding down CTRL on your keyboard or click on the virtual keyboard in the bottom right and then dragging down to select multiple items.
Please feel free to re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Touchsmart 520 windows 8.1 audio

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